Business Details
7 Years
experience
Trusted Appliance Repairs in Caerphilly
Established in 2019, we are a family-run business headquartered in Caerphilly with over two decades of combined expertise in domestic appliance repairs. Our engineers specialise in servicing and repairing all makes and models of household appliances, delivering reliable solutions grounded in extensive industry knowledge. We prioritise customer satisfaction through prompt, transparent service, operating across Caerphilly, Cardiff, Newport, Vale of Glamorgan, and Lower Rhondda Cynon Taff.Our commitment to professionalism and cost-effectiveness ensures stress-free repairs, supported by authorisations from leading warranty providers. With a focus on accessibility, we cover most CF and NP postcode areas, offering same-day or next-day appointments where possible.
Services
Washing Machine Repairs
Tumble Dryer Repairs
Fridge Freezer Repairs
Electric Oven Repairs
Dishwasher Repairs
Extractor Hood Repairs
Electric Hob Repairs
Range Cooker Repairs
Details
- Year established: 2019
Highlights and features
- No hidden costs transparent pricing guaranteed
- Award-winning family-run business with 20+ years' experience
- Authorised repair agents for major warranty providers
- Same-day/next-day service across South Wales
- Cover all appliance brands and models
Associations and certifications
- Domestic & General
- Repaircare
- Caple
What people say
Knowledgeable, friendly staff
Fast, friendly, efficient
Top-notch service
Professional and knowledgeable
Great comms, professional service
Services
Washing Machine Repairs
Specialist washing machine repairs for all brands and models. Our certified engineers diagnose faults quickly, using genuine parts to restore functionality. Customers benefit from transparent pricing and same-day repairs where possible, ensuring minimal disruption to household routines.
Fridge Freezer Repairs
Comprehensive fridge and freezer repair service maintaining food safety standards. We address cooling issues, compressor faults, and door seal replacements. Our rapid response minimises food spoilage risks, with repairs completed on-site using manufacturer-approved components for long-term reliability.
Electric Oven Repairs
Expert electric oven and hob repair service restoring cooking functionality safely. Engineers handle element replacements, temperature sensor issues, and control panel faults. We ensure compliance with safety regulations while providing cost-effective solutions compared to appliance replacement.
Dishwasher Repairs
Dedicated dishwasher repair service addressing drainage, cleaning performance, and mechanical faults. Our engineers optimise appliance efficiency, reducing water and energy consumption. Repairs include pump replacements and spray arm servicing to extend appliance lifespan.
Range Cooker Repairs
Specialist range cooker repair service for freestanding and built-in models. We handle complex gas and electric systems, oven door mechanisms, and burner assembly issues. Our technicians maintain heritage models while ensuring modern safety standards are met during all repairs.
People
Allen
Lead Engineer
Certified appliance engineer with 15+ years' experience specialising in oven and cooker repairs. Recognised for technical expertise in diagnosing complex faults and implementing durable solutions during first-visit repairs.
Vicky
Customer Service Manager
Experienced service coordinator managing bookings and customer communications. Implements quality control procedures ensuring 98% first-time repair success rate across the company's service portfolio.
Questions
Do you repair all appliance brands?
Yes, we service all makes and models including both modern and older appliances. If unsure about specific models, contact us directly for confirmation.
What areas do you cover?
We operate across Caerphilly, Cardiff, Newport, Vale of Glamorgan, and Lower Rhondda Cynon Taff, covering most CF and NP postcode areas.
Are repair costs fixed?
We provide transparent pricing with no hidden fees. Costs include parts and labour, with written confirmation before proceeding with repairs.
Can I get emergency repairs?
While we don't offer 24/7 emergency services, we prioritise urgent cases and aim for same-day or next-day appointments during standard operating hours.
Do you offer appliance servicing?
Yes, we provide preventative maintenance for washing machines, ovens, and fridge freezers to extend appliance lifespan and maintain warranty validity.
How do landlord appliance policies work?
We offer managed repair services for landlords with pre-agreed cost limits or monthly direct debit plans covering all appliance repairs and replacements.