Business Details
6 Years
experience
Emergency
services
Award-Winning Gas Safe Heating Engineers in Fife
Established in 2020 by three childhood friends, RGM Heating operates with core values of trust, honesty, and integrity. Our team of Gas Safe registered engineers combines over two decades of collective experience in the heating and renewables sector, delivering A-rated boiler installations, central heating repairs, and insulation solutions across Fife. We maintain strong partnerships with leading manufacturers to secure extended warranties and exclusive deals, which we pass directly to customers. Our community-focused approach drives initiatives like The Community Heating Project, which addresses fuel poverty through boiler replacements and essential heating repairs.Recognised with the New Start Up award at the Kingdom FM Local Hero Awards and a Fife Business Community Award, we prioritise customer satisfaction through transparent communication, 24/7 emergency availability, and comprehensive care plans. Our technical expertise extends to landlord compliance services, including CP12 certificates and EPC assessments, ensuring both residential and commercial clients meet regulatory standards.
Services
Boiler Installation
Central Heating Repairs
Annual Boiler Servicing
Landlord Compliance
Loft Insulation
Underfloor Insulation
Gas Safety Certificates
Care Plans
Emergency Repairs
Smart Thermostat Installation
Details
- Year established: 2020
Highlights and features
- We offer 24/7 emergency heating services for urgent boiler failures
- Our engineers hold Gas Safe registration for guaranteed compliance
- We provide exclusive manufacturer warranties on A-rated boilers
- We operate The Community Heating Project supporting fuel-poor households
- We deliver transparent pricing with no hidden fees
Associations and certifications
- Gas Safe Register
What people say
Excellent service
Prompt response
Professional engineers
Competitive pricing
Community-minded
Services
Boiler Installation
We supply and install A-rated gas boilers from leading manufacturers including Vaillant and Glowworm. Our engineers complete installations within one day, ensuring minimal disruption while providing energy-efficient solutions that reduce annual heating bills. All new boiler installations include manufacturer warranties up to 15 years, with optional extended cover through our care plans. Our team provides professional advice on selecting the appropriate boiler size and type for each property's specific requirements.
Boiler Servicing
Annual boiler services help maintain warranty validity and ensure safe operation. Our Gas Safe engineers conduct comprehensive checks including flue gas analysis, pressure testing, and component inspections. Regular servicing improves energy efficiency by up to 10% while identifying potential issues before they escalate. Customers receive detailed reports outlining any recommended repairs or maintenance actions following each service visit.
Landlord Compliance
We provide essential safety checks for landlords including CP12 gas safety certificates, PAT testing, and legionella risk assessments. Our team coordinates directly with letting agents and tenants to arrange flexible appointment times. Electronic certificates get emailed directly to clients with annual reminders ensuring compliance deadlines are never missed. We also install interlinked smoke alarms to meet updated Scottish regulations.
Loft Insulation
Our insulation solutions help reduce heat loss by up to 25% through 270mm mineral wool installations. We offer top-up services for existing insulation and raised storage options maintaining loft space usability. The installation process takes 2-4 hours with government grants available through Home Energy Scotland. Improved insulation typically reduces annual energy bills by 200-300 while decreasing carbon emissions.
Emergency Repairs
Available 24 hours a day, 365 days a year, our emergency service responds to critical boiler failures. Engineers carry common replacement parts to complete repairs during the initial visit where possible. Service vehicles maintain full toolkits for diagnosing and resolving issues with all boiler makes and models. Priority appointments guarantee attendance within four hours for complete system failures affecting heating and hot water supply.
People
Graeme Robertson
Director
Experienced estimator and contracts manager with extensive construction industry background. Former British Gas employee now overseeing day-to-day operations and service department management at RGM Heating. Key contact for business development initiatives.
Alasdair Graham
Director
Former solar panel company owner with surveying expertise. Manages customer consultations and heating system assessments. Recognised for technical knowledge and personable approach when advising homeowners about heating solutions.
Lucy
Office Supervisor
Rosyth-born team member responsible for customer communication, job scheduling, and order processing. Joined through the government's Kickstart scheme and now holds a permanent position coordinating office operations.
Matthew Campbell
Sales and Marketing
Manages digital communications and social media presence. Coordinates marketing campaigns while maintaining active involvement in local football activities as RGM's dedicated sales and marketing specialist.
Kev
Insulation Manager
Multi-skilled tradesman leading insulation installation teams. Coordinates underfloor and loft insulation projects with particular expertise in complex access situations. Maintains customer satisfaction through clear communication and timely project completion.
Questions
What boiler brands do you install?
We install A-rated boilers from Glowworm, Vaillant, Ideal, and other leading manufacturers with available warranties up to 15 years.
Do you offer emergency repairs?
Yes, we provide 24/7 emergency boiler repair services with rapid response times across Fife.
Can you help with landlord compliance?
We provide CP12 gas safety certificates, EICR reports, and legionella risk assessments for rental properties.
Are your services covered by warranties?
All boiler installations include manufacturer warranties up to 15 years with proof of annual servicing.
Do you work with homeowners outside Fife?
While our primary service area is Fife, we consider jobs in surrounding regions on a case-by-case basis.
What payment methods do you accept?
We accept cash, bank transfers, and online payments with flexible financing options for larger projects.
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