Business Details
Expert Sash Window Solutions Isle of Wight
Sussex Sash is a family-run business with over 30 years' experience specialising in sash window repairs, retrofitted sashes, and traditional joinery. Established on the Isle of Wight, we combine heritage craftsmanship with modern techniques to deliver durable, energy-efficient solutions. Our team of skilled artisans prioritises sustainability, using FSC-certified Accoya wood renowned for its durability and low environmental impact. As members of the Which? Trusted Trader Scheme, FENSA, and the Isle of Wight Council Trading Standards Approved Trader Scheme, we adhere to rigorous quality and compliance standards.Our commitment to transparency ensures clients receive detailed communication, particularly when addressing unforeseen structural issues. We pride ourselves on leaving properties in impeccable condition, offering INSTALLSURE-backed guarantees for added peace of mind. With a focus on customer satisfaction, we predominantly rely on recommendations from satisfied clients rather than cold calling. Our formal dispute resolution process and adherence to ethical practices underscore our dedication to trust and longevity in every project.
Services
New Sash Windows
Retrofitted Sash Windows
Sash Window Repair
Front Entry Doors
Patio Doors
Highlights and features
- We have over 30 years' experience in sash window restoration.
- We use sustainable, durable Accoya wood for all installations.
- Our work is FENSA-registered and Which? Trusted Trader-accredited.
- We prioritise transparency with detailed quotes for unexpected repairs.
- We leave properties in immaculate condition post-completion.
Associations and certifications
- FENSA
- Which? Trusted Trader
- Isle of Wight Council Trading Standards Approved Trader Scheme
- INSTALLSURE
What people say
Excellent service
Brilliant craftsmanship
Prompt and professional
Highly recommend
Impeccable finish
Services
New Sash Windows
Crafted from sustainable Accoya wood, our new sash windows combine traditional joinery techniques with modern double glazing. Designed to replicate original styles while improving energy efficiency, they suit period properties. FENSA-registered installations ensure compliance and long-term durability.
Retrofitted Sash Windows
We install double-glazed sashes into existing openings, preserving historical aesthetics while enhancing insulation. This cost-effective solution maintains heritage charm and reduces energy bills. Each retrofit includes draught-proofing for optimal performance.
Sash Window Repair
Specialising in repairs for rotten timber, broken glass, and cord replacements, we restore functionality to historic sash windows. Our craftsmen use traditional methods to maintain authenticity, offering partial or full refurbishments tailored to client budgets.
Front Entry Doors
Bespoke timber front doors crafted from Accoya wood ensure longevity and security. We replicate existing designs or create custom styles to match property aesthetics. INSTALLSURE-backed guarantees cover all installations for client reassurance.
Patio Doors
We repair and install energy-efficient patio doors using sustainable materials. Services include draught-proofing, glass replacement, and full restorations. Our solutions enhance thermal performance while maintaining seamless indoor-outdoor transitions.
People
Darren Willmott
Founder & Director
With over 30 years' experience, Darren leads Sussex Sash's craftsmanship and project oversight. His expertise in traditional joinery ensures every restoration meets modern standards without compromising heritage integrity.
Barry Willmott
Project Manager
Barry coordinates installations and client consultations, ensuring projects adhere to timelines and quality benchmarks. His background in timber restoration supports seamless execution of complex window and door upgrades.
Brian Haynes
Health & Safety Advisor
Brian oversees compliance with safety protocols across all projects. His focus ensures team and client well-being during installations and repairs, aligning with industry regulations and best practices.
Verity Willmott
Administrator
Verity manages client communications and project logistics, ensuring smooth coordination between teams and customers. Her organisational skills support timely delivery of quotes, surveys, and service scheduling.
Tom McDonough
Sash Window Specialist
Tom specialises in intricate sash window repairs, utilising traditional techniques to restore functionality. His attention to detail ensures historical accuracy while addressing modern performance requirements like draught-proofing.
Questions
What services does Sussex Sash offer?
We specialise in sash window repairs, retrofitted sash installations, new timber windows, and front/patio door repairs or replacements using sustainable materials.
Are your installations FENSA-registered?
Yes, all our window and door installations comply with building regulations and are FENSA-registered for energy efficiency and compliance assurance.
Do you work outside the Isle of Wight?
While based on the Isle of Wight, we serve surrounding areas and can discuss projects further afield on a case-by-case basis.
What is Accoya wood?
Accoya is a sustainably sourced, modified wood with exceptional durability and stability, ideal for windows and doors due to its resistance to decay and low environmental impact.
Do you offer guarantees?
All work is covered by INSTALLSURE insurance-backed guarantees, ensuring protection against company insolvency for added client security.
How do you handle unexpected repair issues?
We provide detailed quotes for unforeseen damage before proceeding, ensuring transparency and client approval for all additional work.
