Business Details
Emergency
services
Trusted TV Aerial & Security System Installers
Established to deliver cutting-edge technology solutions, we specialise in TV aerial, satellite, and security system installations for residential and commercial clients. Our team of certified engineers combines technical expertise with a commitment to quality, ensuring every project meets the highest industry standards. Backed by a 3-year guarantee on all aerial work and adherence to CAI standards, we prioritise customer satisfaction through reliable service and transparent communication. With a focus on innovation, we offer smart home security integration, CCTV solutions, and IT network infrastructure designed for seamless performance. Our dedication to excellence is reflected in our 100% client satisfaction aim, supported by positive testimonials from satisfied customers across Chelmsford and surrounding areas.By leveraging advanced tools like spectrum analyser equipment and Texecom Connect smart systems, we provide tailored solutions that adapt to modern technological demands. As a registered company with over two decades of combined experience, we maintain full insurance coverage and strict compliance with industry regulations. Our approach blends technical precision with practical usability, ensuring clients receive intuitive, future-proof installations. From multi-room digital TV setups to 24/7 remote CCTV monitoring, we deliver comprehensive services that enhance convenience, security, and connectivity. This commitment to quality, combined with our local expertise and customer-centric ethos, positions us as a trusted partner for all technology infrastructure needs.
Services
TV Aerial Installation
CCTV Systems
Security Alarms
IT Network Solutions
Wi-Fi Setup
Highlights and features
- We offer a 3-year guarantee on all aerial installations.
- Our engineers are certified and use spectrum analyser equipment.
- We provide 24/7 support for CCTV and security system clients.
- Our installations meet CAI standards with the Double Guarantee.
- We combine wired and wireless solutions for seamless connectivity.
Associations and certifications
- Confederation of Aerial Industries (CAI)
- RDI-LB
What people say
Reliable installations
Professional service
Excellent customer support
3-year guarantee
Experienced engineers
Services
TV Aerial Installation
We install digital TV aerials to CAI standards, using spectrum analyser equipment for perfect alignment. Our 3-year guarantee covers parts and labour, ensuring reliable reception for Freeview, DAB radio, and satellite services. All installations include cable replacement and digital-ready aerials.
CCTV Systems
Our HD and 4K CCTV systems provide 24/7 security with remote smartphone access. Features include facial detection, intrusion alerts, and thermal imaging. Installations are tested for evidential quality and backed by expert support for commercial and residential properties.
Security Alarms
Wireless Texecom alarm systems with smoke/CO2 detection and smart plug integration. Control via smartphone app for real-time notifications and remote operation. Systems include 24/7 monitoring options and life-saving environmental sensors.
IT Network Solutions
Business and home office networks combining wired and wireless infrastructure. Solutions support VoIP phones, cloud technologies, and multi-user environments. Installations focus on scalability, performance, and seamless device connectivity for modern workspaces.
Wi-Fi Setup
Optimised Wi-Fi solutions for homes and offices, ensuring uninterrupted connectivity across devices. We integrate wired infrastructure with wireless access points to deliver reliable coverage for smart TVs, tablets, and business-critical applications.
Questions
What services does Hetra Media offer?
We specialise in TV aerials, satellite systems, CCTV, security alarms, IT networks, and Wi-Fi solutions for residential and commercial clients.
Do you provide guarantees on installations?
Yes, all aerial installations include a 3-year parts and labour guarantee, plus CAI Double Guarantee coverage.
Can I monitor CCTV remotely?
Yes, our HD/4K CCTV systems allow remote viewing via smartphone or tablet with 24/7 support available.
Are your engineers qualified?
All engineers are certified, carry photo ID, and use industry-standard equipment like spectrum analysers for precise installations.
Do you offer emergency services?
Yes, we provide 24/7 support for CCTV and security system emergencies with rapid response times.
Can you set up smart home integration?
Yes, we install Texecom Connect smart systems allowing remote control of alarms, lighting, and security via smartphone apps.