Business Details
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Trusted Boiler Installation & Replacement in Leeds
Hug Boilers combines innovative technology with traditional customer service to deliver efficient boiler solutions across the UK. Established to simplify home heating, we specialise in online boiler sales and rapid installations, ensuring minimal disruption for homeowners. Our Gas Safe registered engineers provide expert fitting services, supported by partnerships with leading manufacturers like Viessmann. With over 15,000 satisfied customers, we offer fixed pricing, up to 10-year warranties, and flexible financing options through Omni Capital Retail Finance.Our streamlined process enables customers to select and purchase boilers online, with installations often completed within 24 hours. We prioritise transparency, offering clear pricing and no hidden fees, while maintaining rigorous safety standards through regular engineer audits. Our commitment to quality extends to after-sales support, ensuring long-term customer satisfaction and energy efficiency.
Services
Boiler Sales
Boiler Installation
Gas Safe Certification
Boiler Financing
Next-Day Fitting
Highlights and features
- We offer next-day boiler installation across the UK
- Our team consists of Gas Safe registered engineers
- We provide fixed pricing with up to 10 years warranty
- Our online platform streamlines boiler selection and purchase
- We partner with Viessmann for exclusive boiler deals
Associations and certifications
- Gas Safe Register
What people say
Excellent HUG service
Efficient Viessmann boiler
Friendly staff
No mess
Highly recommend
Services
Boiler Installation
Our Gas Safe registered engineers provide rapid boiler installations, often completing work within 24 hours. We supply and fit A-rated models with up to 12 years warranty. Customers receive fixed pricing with no hidden fees, ensuring cost certainty throughout the process.
Boiler Financing
We offer flexible financing options through Omni Capital Retail Finance, including monthly payment plans from 13. Customers can spread costs over time while accessing competitive APR rates and deposit-free options for approved applicants.
Online Boiler Sales
Our platform enables customers to select boilers online through a simple questionnaire. The system recommends suitable models based on household requirements, with instant pricing and secure checkout options available 24/7.
Next-Day Installation
Available for customers who complete surveys before 4pm, this service guarantees installation within 24 hours. Engineers arrive between 8am-10am with pre-delivered equipment, ensuring minimal disruption to household routines.
Gas Safe Certification
All installations include Gas Safe certification, meeting UK legal requirements for gas appliance safety. Our engineers maintain rigorous compliance standards through regular audits and ongoing professional development.
People
Neil Davis
Operations Director
Manages daily operations at Hug Boilers, ensuring efficient business processes while maintaining high customer service standards through continuous process improvement.
Kevin Carney
Managing Director
Oversees overall business strategy and financial management, ensuring sustainable growth while maintaining core values of transparency and customer care.
Jenna-Leigh Taylor
Business Support
Coordinates customer support processes, ensuring consistent service quality throughout the customer journey from initial enquiry to post-installation follow-up.
Luke Tingle
Head of Installations
Manages all installation engineers, maintaining technical standards and operational efficiency across the nationwide network of Gas Safe registered professionals.
Rachel Hobson
Sales Co-ordinator
Manages sales processes and customer interactions, ensuring clear communication and support throughout the boiler selection and installation timeline.
Questions
Can I get a boiler on finance?
Yes, we offer financing through Omni Capital Retail Finance with options from £13/month and flexible repayment terms.
How quickly can my boiler be installed?
Installations can be completed within 24 hours if ordered before 4pm with our next-day fitting service.
Are your engineers qualified?
All our engineers are Gas Safe registered with full certification for safe, compliant boiler installations.
What warranties do you offer?
We provide up to 12 years warranty on selected Viessmann boiler models with full manufacturer-backed coverage.
How do I select the right boiler?
Our online platform recommends suitable boilers based on your home survey responses and energy requirements.
What areas do you cover?
We provide boiler installations nationwide across the UK with local engineers available in all regions.
