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Business Details
11 Years
experience
Your Trusted Appliance & Electronics Repair Centre in Essex
Smart Service Solutions specialises in the repair and refurbishment of consumer electronics, including domestic appliances, home audio products, televisions, smartphones, and tablets. Established in 2015, we operate as an authorised service provider for leading manufacturers such as Samsung, delivering nationwide repair solutions across the UK. Our trained engineers utilise genuine parts to ensure high-quality repairs, supported by partnerships with manufacturers, retailers, and insurance companies.

We prioritise customer satisfaction through transparent communication, rapid turnaround times, and a 90-day repair warranty. Our expertise extends to field repairs, warranty services, and same-day smartphone/tablet repairs, reflecting our commitment to reliability and technical excellence.
Services
Audio Visual Repairs Samsung Domestic Appliance Repairs Smartphone & Tablet Repairs Field Repair Service Warranty Repairs
Details
  • Year established: 2015
Highlights and features
  • We are a Samsung Authorised Premier Service Centre with manufacturer-approved training.
  • Our engineers utilise genuine parts for all repairs, ensuring long-term reliability.
  • We offer same-day smartphone and tablet repairs with a 3-month warranty.
  • Nationwide field repair service for TVs and domestic appliances, including Essex and Suffolk.
  • Proven track record serving major manufacturers, retailers, and insurance companies.
Associations and certifications
  • Samsung Authorised Premier Service Centre
What people say
Prompt, efficient and courteous Excellent communication from the repair centre Same day turnaround service Affordable costs Recommended to others
Services
Audio Visual Repairs
We repair all major audio-visual equipment, including 4K TVs, OLED displays, home cinema systems, and hi-fi units. Our engineers receive direct manufacturer training, ensuring accurate diagnostics and use of genuine parts. Customers benefit from fixed-fee labour, free estimates, and a 90-day warranty, with field services available across Essex and Suffolk.
Samsung Domestic Appliance Repairs
As a Samsung Authorised Premier Service Centre, we repair washing machines, ovens, refrigerators, and more. Engineers carry fast-moving parts for first-visit fixes, with 90-day warranties. Services cover CO, CM, and IP postal areas, including refrigeration system repairs and same-day call-outs where possible.
Smartphone & Tablet Repairs
Nationwide same-day repairs for Apple, Samsung, and other branded devices. We offer walk-in services starting at 39, with free diagnostics and a 3-month warranty. Our trained technicians use genuine components, supported by partnerships with manufacturers and insurance providers for business and individual clients.
Questions
What areas do you cover for appliance repairs?
We serve Essex, Suffolk, Hertfordshire, and postal areas CO, CM, and IP for domestic appliance repairs.
Are your engineers authorised by manufacturers?
Yes, we are a Samsung Authorised Premier Service Centre and work with other leading brands.
Do you offer same-day smartphone repairs?
Yes, we provide same-day repairs for smartphones and tablets with a 3-month warranty.
What warranties do you provide?
Repairs come with a 90-day warranty for appliances and a 3-month warranty for mobile devices.
How can I track my repair status?
Use our online 'Update Me' service or contact us directly for real-time repair status updates.