Business Details
27 Years
experience
Your Trusted Partner for Home Improvements in Sunderland
CSM Trade North East has been delivering high-quality home improvement solutions across the North East since 1999. Our expertise spans roofline replacements, conservatory roof transformations, garage conversions, and premium window and door installations. As a FairTrades Approved Installer and member of the Consumer Protection in the Home Improvement Industry, we uphold rigorous standards of workmanship and customer care. Every project benefits from our 10-year insurance-backed guarantee, ensuring long-term protection for homeowners. Our team combines decades of industry experience with a commitment to using premium materials and innovative techniques. We specialise in creating tailored solutions that enhance property functionality, security, and aesthetic appeal while maintaining strict adherence to building regulations.Our flexible financing options make premium home improvements accessible without compromising on quality. With a reputation built on reliability and professionalism, we serve Newcastle, Sunderland, Durham, and the wider North East region. Our comprehensive service covers everything from initial consultation to final installation, ensuring seamless project execution. Customer satisfaction remains our priority, reflected in our 100% customer trust rating and extensive local knowledge of regional property requirements.
Services
Roofline Replacement
Conservatory Roofs
Garage Conversions
uPVC Windows
Composite Doors
Bi-Folding Doors
Guttering Systems
Warm Roof Conversions
Finlock Gutter Removal
Seamless Aluminium Guttering
Details
- Year established: 1999
Highlights and features
- Over 25 years of specialist home improvement experience since 1999
- 10-year insurance-backed workmanship guarantee on all installations
- Price match promise on like-for-like quotes from North East competitors
- Flexible financing options available through Ideal4Finance partnership
- Fully compliant with UK building regulations and industry standards
Associations and certifications
- Consumer Protection in the Home Improvement Industry
- FairTrades
Services
Roofline Replacement
Protect and enhance property exteriors with durable uPVC and aluminium systems. Our roofline solutions prevent water damage while improving energy efficiency and kerb appeal. Expert installation includes fascias, soffits, guttering and ventilation systems. Available in multiple colours and profiles to match property styles.
Conservatory Roofs
Transform outdated conservatories with thermally efficient roof systems. Options include warm roofs, tiled roofs and polycarbonate replacements that regulate temperature year-round. Internal plastering and lighting integration available. Improves energy efficiency while creating comfortable living spaces.
Garage Conversions
Repurpose underused garages into functional living areas. Services include insulation, electrical upgrades, and structural modifications to create home offices, bedrooms or annexes. Fully compliant with building regulations and completed with 10-year guarantees.
uPVC Windows
Enhance security and energy efficiency with A-rated uPVC window installations. Available in bay, casement and sash styles with custom colour options. Features include multi-point locking systems and argon gas-filled double glazing for improved thermal performance.
Composite Doors
Upgrade entrances with secure, weather-resistant composite doors. Available in multiple designs with reinforced frames and advanced locking mechanisms. Provides superior insulation while enhancing property aesthetics with custom finishes and decorative glass options.
Questions
What home improvement services do you offer?
We specialise in roofline replacements, conservatory roof conversions, garage transformations, and uPVC window and door installations across the North East region.
Do you provide guarantees for your work?
All installations come with a 10-year workmanship guarantee and manufacturer product warranties for complete customer protection.
Can you help with financing options?
Yes, we partner with Ideal4Finance to offer flexible payment plans including 0% APR and fixed-rate financing subject to approval.
Are your services available in my area?
We serve Newcastle, Sunderland, Durham, Northumberland, Tyne and Wear, County Durham and Teesside with free local surveys.
How do you ensure building regulation compliance?
Our team handles all necessary compliance paperwork and ensures every project meets current UK building standards and safety requirements.
What makes you different from competitors?
We combine 25+ years' experience with FairTrades accreditation, price match guarantees, and seamless project management from consultation to completion.
Reviews (1)
Bill Pearson
May 05, 2018
Report
During the installation of my Guardian roof system, my laminate floor was damaged by a workman, s ladder, leaving two puncture holes, and the new gutter leaked. After several phone calls, a new section was fitted, Now another part of the guttering is leaking.and I, m still waiting for them to ring me back a week later. Wish I, d gone somewhere else.
