Business Details
36 Years
experience
Your Trusted Home Improvement Partner in Norwich
Established in 1990, Norfolk Windows & Conservatories is a family-run business serving Norfolk and Norwich. Our expertise spans windows, doors, conservatories, and roofline products, delivered with a commitment to quality and customer satisfaction. We prioritise tailored solutions, offering free estimates and a 10-year insurance-backed guarantee. As FENSA-registered installers and REHAU-authorised partners, we combine industry-leading products with in-house installation expertise. Our diverse range includes PVCu, aluminium, and timber options, designed to meet both modern and traditional property needs.We avoid high-pressure sales tactics, ensuring transparent communication throughout the process. Our team manages projects from design to completion, including groundworks and electrical integration. With a focus on thermal efficiency and security, we provide triple-glazed options and customisable finishes. Our roofline services feature durable, maintenance-free PVCu products with comprehensive guarantees. Customer trust remains central to our approach, reflected in our long-standing local reputation.
Services
Windows
Doors
Conservatories
Roofline
Fascias
Soffits
Guttering
Cladding
Glass Replacement
PVCu Products
Details
- Year established: 1990
Highlights and features
- Established since 1990 with local expertise in Norfolk and Norwich
- FENSA-registered for industry-standard compliance and consumer trust
- Free estimates including surveying, manufacturing, and installation
- 10-year insurance-backed guarantee on all products
- In-house installation team with no subcontracting
Associations and certifications
- FENSA
Services
Casement Windows
Our casement windows offer an economical, practical solution with REHAU's 70mm depth profile for seamless replacement. Features include triple-chambered profiles for thermal efficiency, shoot-bolt locking systems, and slim gaskets for aesthetic appeal. Customisable in size and design to suit modern or traditional properties.
Sliding Sash Windows
REHAU Heritage vertical sliding sash windows provide traditional aesthetics ideal for period properties. Designed to replace timber sash windows, they combine authentic styling with modern durability. Includes low-maintenance PVCu frames and secure locking mechanisms for enhanced safety and longevity.
Bi-Fold Doors
Modern bi-folding doors create seamless indoor-outdoor transitions with sleek aluminium frames. Available in Scenic aluminium range, these doors offer thermal efficiency and security through multi-point locking systems. Customisable configurations to maximise natural light and space utilisation.
Conservatories
We design and install conservatories using REHAU frames and Ultraframe roofs, available in Edwardian, Georgian, and Victorian styles. Our full-service package includes groundwork, structural integration, and temperature-controlled glazing options. 25-year heritage in creating energy-efficient living spaces with guaranteed compliance.
Roofline Products
Durable PVCu roofline solutions include fascias, soffits, and guttering in multiple finishes. Products feature concealed ventilation to prevent rot and discolouration, with options like Half Round, Ogee, and Deepflow guttering from leading brands. All installations come with our 10-year maintenance-free guarantee.
Questions
Do you offer free estimates for window and door installations?
Yes, all estimates and quotations are free of charge, including surveying, manufacturing, and installation.
Are your products covered by a guarantee?
All products come with a 10-year insurance-backed guarantee for added peace of mind.
What areas do you serve?
We primarily serve Norfolk and Norwich, covering both urban and rural locations across the region.
Can you replace broken sealed glass units?
Yes, we offer replacement sealed unit services for broken or damaged double/triple glazing units.
Are you FENSA registered?
Yes, we are proud FENSA-registered installers, meeting industry standards for window and door replacements.
Do you install both PVCu and aluminium products?
We offer PVCu, aluminium, and timber options to suit different property styles and budget requirements.
Reviews (8)
Tom King
Aug 19, 2021
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We've recently had our windows replaced with UPVC Sach windows by Carl and the team. We have been extremely pleased with both the service provided and the quality of the windows. Without a doubt would 100% recommend to anyone considering new windows. Customer service goes a long way and they seem to have it spot on!
Paul Kinsey
Aug 15, 2021
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We have had several, reasonably-priced, yet extremely good, double-glazed units from them, over several years, including a complete front to help create a Music Studio. The recent 'Argon-filled' units have made a huge difference in improving the temperature in our property. From ordering to installation, their approach is extremely professional, tidy and thorough. I highly recommend this business
Beverly B.
Aug 14, 2021
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Fantastic team , polite, friendly and ultimate professional approach to their service. Small friendly team same people turned up everyday Anns at the times they promised.
Kathryn Barlow
Aug 14, 2021
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Highly recommend Paul and Martin for their superb knowledge and expert advice - they are clearly very experienced in the whole industry! Fantastic job. Thank you
Lisa Gibson
Feb 22, 2019
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Excellent service by Carl and his team! Very good quality doors and windows and first class knowledge and advice.Always use this company and highly recommend.
Cressie Morgan
Feb 09, 2019
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Carl and his team were fantastic, my parents were really impressed with the whole experience. Professional, friendly and not over priced! Would definitely recommend! Thanks so much!
Lou Blundell
Oct 04, 2018
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Hi I have had most of my windows replaced in summer 2016 and since then they all have damp around them, and the winter of 2017 (when the installation was 18mths old) the windows had large gaps in them so the wind blew through making a loud noise. I asked them to attend my house and they did advising there was an issue and they would return to fix the windows! Since then I have left messages but never received a call back to arrange a date.
I'm now pregnant and this coming winter my baby is due, but each room has gaps around the window and I fear this company will not recognise the vulnerability I now face! I can see in the reviews that this company post comments advising it was not them that carried out the work people complain about. I have no option but to upload the Fensa Certificate awarded for this property immediately after the installation - I have been advised that problems would not be immediate but would show up in the first 36 months.
Well here we are, 25 months down the line and windows that let the damp and wind in. Please see my video of one of the windows and the proof this company is responsible! I was advised they have a responsibility to fix my windows but I still haven't heard anything back!
I'm now pregnant and this coming winter my baby is due, but each room has gaps around the window and I fear this company will not recognise the vulnerability I now face! I can see in the reviews that this company post comments advising it was not them that carried out the work people complain about. I have no option but to upload the Fensa Certificate awarded for this property immediately after the installation - I have been advised that problems would not be immediate but would show up in the first 36 months.
Well here we are, 25 months down the line and windows that let the damp and wind in. Please see my video of one of the windows and the proof this company is responsible! I was advised they have a responsibility to fix my windows but I still haven't heard anything back!
Anna Saunders
Aug 10, 2018
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We have always used Carl at Norfolk Windows and Conservatories, expert knowledge and excellent service, we have been very happy with the installations they have done for us. Highly recommend them.