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Business Details
29 Years
experience
Emergency
services
Trusted Electricians in Maidstone, Kent
Merlin Electrical Services was founded in 1997 by Alec Game, who continues to lead the business alongside partners James Donegan and Craig Humphrey. Our team is directly employed and invested in continuous professional development, ensuring compliance with the 18th edition of the IEE Wiring Regulations (BS 7671:2008) and NICEIC-supported training. We specialise in electrical design, installation, maintenance, and testing for domestic, commercial, and public sector clients across the South East. Our accreditations include NICEIC Approved Contractor, Part P certification, Safe Contractor, and CHAS memberships, reflecting our commitment to safety and quality. We offer free quotations, emergency call-out services, and ecological solutions, prioritising sustainable practices in all operations.

Our team holds current IPAF, PASMA, and City & Guilds certifications, ensuring technical expertise across electrical inspections, PAT testing, and emergency lighting systems. Community involvement remains central to our values, supporting organisations like Demelza Children's Hospice and local sports teams. Client relationships are built on trust, with work fully insured and certified to required standards. We partner with Merlin Air Conditioning Services Ltd to provide HVAC solutions, expanding our service offerings to industrial and commercial sectors. Our dedication to innovation and client satisfaction has established long-standing partnerships with organisations such as National Autistic Society and The Guinness Partnership.
Services
Electrical Installation Maintenance Services Testing & Inspection Emergency Repairs Energy Efficiency
Details
  • Year established: 1997
Highlights and features
  • We are NICEIC Approved Contractors with Part P certification.
  • Our team holds current IPAF and PASMA safety certifications.
  • We provide 24/7 emergency call-out services.
  • We partner with Merlin Air Conditioning Services Ltd for HVAC solutions.
  • We support local communities and charities through sponsorships.
Associations and certifications
  • NICEIC
  • Safe Contractor
  • CHAS
What people say
Prompt emergency service NICEIC-certified work Professional team Reliable maintenance
Services
Electrical Installation
We design and install electrical systems for new builds and upgrades, including LV panels, fuse board changes, and smart home networks. Our work complies with BS 7671 standards and includes LED lighting and EV charging points. All installations are tested and certified by NICEIC-approved engineers.
Maintenance Services
Our planned maintenance includes emergency light tests, fire alarm inspections, and lamp replacements. We offer periodic visits to ensure ongoing safety and compliance for commercial and domestic properties. Portable appliance testing and thermal imaging are also available.
Testing & Inspection
We conduct Electrical Installation Condition Reports, EICRs, and thermal imaging surveys to identify faults or inefficiencies. Our certified engineers provide detailed documentation for landlords, insurers, and compliance purposes. Emergency lighting and fire alarm testing are included.
Emergency Repairs
Our 24/7 call-out service addresses urgent electrical issues like power failures and fire damage. Fully equipped engineers respond promptly to domestic and commercial emergencies. Repairs include fuse board replacements and temporary power solutions.
Energy Efficiency
We recommend energy-saving upgrades such as LED lighting and smart controls. Our assessments identify cost-reduction opportunities while maintaining regulatory compliance. We prioritise eco-friendly solutions to reduce carbon footprints for businesses and households.
People
Alec Game
Founder & Director
Alec founded Merlin Electrical Services in 1997 and oversees operations. With over 25 years in the industry, he ensures technical excellence and client satisfaction across all projects.
James Donegan
Partner
James manages commercial contracts and technical standards. He holds City & Guilds 2391 qualifications and ensures compliance with NICEIC and Part P regulations.
Craig Humphrey
Partner
Craig supervises installation projects and team training. His expertise includes emergency lighting systems and electrical vehicle charging point installations.
Dannielle Head
Operations Manager
Dannielle coordinates support services and is a qualified electrician. She manages client communications and ensures efficient project delivery across domestic and commercial sectors.
Questions
What electrical services do you offer?
We provide installation, maintenance, testing, emergency repairs, and energy efficiency solutions for domestic and commercial clients.
Are you NICEIC accredited?
Yes, we are NICEIC Approved Contractors and Part P certified for domestic electrical work.
Do you offer emergency call-outs?
Yes, our 24/7 emergency service responds to urgent electrical issues across the South East.
Which areas do you cover?
We operate throughout London, Kent, Surrey, Sussex, and Essex.
How can I request a quote?
Contact us via phone or email for a free, no-obligation quotation tailored to your requirements.