Business Details
27 Years
experience
Emergency
services
Your Trusted Carpet & Upholstery Cleaning Experts in Derby
Protex has been a family-owned and operated cleaning business since 1999, dedicated to delivering reliable and high-quality carpet and upholstery cleaning services across the East Midlands. Our commitment to excellence is reflected in our use of advanced cleaning systems and eco-friendly products, ensuring superior results for both domestic and commercial clients. With over two decades of experience, we have built a reputation for professionalism and trustworthiness, supported by the fact that 90% of our new business comes from customer referrals. Our team takes pride in addressing every project, regardless of size, with meticulous attention to detail and a focus on customer satisfaction. We operate seven days a week, offering transparent pricing with no hidden costs, and are fully insured to provide peace of mind.Our expertise extends to fire and flood restoration, insurance work, and specialist dry cleaning for delicate fabrics, making us a comprehensive solution for all cleaning needs. By combining cutting-edge technology like the Rotovac power-wand with traditional workmanship, we ensure carpets and upholstery are restored to like-new condition. Our dedication to continuous improvement is demonstrated through our investment in the latest equipment and training, ensuring we meet evolving industry standards. We prioritise clear communication and personalised service, ensuring clients are informed and satisfied at every stage. This approach has solidified our position as a trusted local business, serving communities across Derbyshire, Nottinghamshire, Leicestershire, and Burton.
Services
Carpet Cleaning
Upholstery Cleaning
Fire & Flood Restoration
Insurance Work Undertaken
Dry Cleaning System
Curtain & Pelmet Cleaning
Hot Water Extraction
Texatherm Deep Clean
Commercial Carpet Cleaning
Anti-Static Coating
Details
- Year established: 1999
Highlights and features
- Family-owned and operated since 1999
- Use advanced cleaning systems like Rotovac and Texatherm
- 90% of new business comes from referrals
- Eco-friendly and allergy/asthma-friendly products
- Fully insured with no hidden costs
Services
Carpet Cleaning
Our carpet cleaning utilises hot water extraction and Rotovac power-wand technology to deep-clean fibres, removing dirt and allergens. This method restores appearance and texture, drying within 6-8 hours for domestic settings. Commercial clients benefit from efficient, low-moisture solutions suitable for high-traffic areas.
Upholstery Cleaning
Upholstery cleaning employs hot water extraction to sanitise sofas, chairs, and curtains, with drying times of 6-8 hours. Delicate fabrics like silk or velvet are treated using dry-cleaning methods to preserve integrity while ensuring thorough hygiene.
Fire & Flood Restoration
We specialise in restoring properties after fire or water damage, combining advanced extraction equipment with anti-microbial treatments. Our process includes structural drying, odour removal, and content cleaning to return spaces to safe, habitable conditions.
Texatherm Deep Clean
This system uses exothermic reactions to deep-clean carpets in 30 minutes, ideal for commercial environments. It sanitises while applying anti-static coatings, making it suitable for offices with electronic equipment and low-profile carpet tiles.
Insurance Work Undertaken
We manage insurance restoration projects for property damage, working directly with providers to streamline claims. Our documentation and transparent processes ensure compliance with policy requirements while minimising client stress.
Questions
Do you offer emergency cleaning services?
Yes, we provide fire & flood restoration services seven days a week from 8:30am to 6pm.
What areas do you cover?
We serve the entire East Midlands, including Derbyshire, Nottinghamshire, Leicestershire, and Burton.
Are your cleaning products eco-friendly?
Yes, we use allergy/asthma-friendly and eco-friendly products for all domestic and commercial services.
How long does carpet cleaning take?
Hot water extraction drying takes 6-8 hours, while Texatherm rapid cleaning dries within 30 minutes for commercial spaces.
Do you handle insurance claims?
Yes, we undertake all types of insurance restoration work, coordinating directly with providers for seamless service.