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Business Details
27 Years
experience
Your Trusted London Removals Partner
Established in 1999, Total Removal Services was founded by Neil Lyall after over a decade of industry experience revealed gaps in customer service within traditional removal companies. Our team comprises experienced male and female staff, some of whom have been with us since our inception, ensuring consistent expertise and communication. We prioritise transparency with fixed pricing, no hidden extras, and comprehensive insurance coverage without excess fees. Our commitment to quality is reflected in our trained personnel, team supervision during every move, and a strict no-smoking policy. We foster staff motivation through regular meetings and social events, while our community engagement includes charity initiatives like cycling fundraisers for local scout groups.

Customer testimonials highlight our professionalism, reliability, and ability to handle complex logistics with care. As a family-run business, we combine personal service with industry-leading practices, including secure storage solutions and sustainable container systems. Our reputation for excellence is evidenced by repeat clients and referrals from satisfied customers across London and beyond. We maintain rigorous health and safety standards, and our team's dedication to continuous improvement ensures every move remains stress-free and efficient.
Services
Full pack Part pack Storage Unpacking Cartons supply
Details
  • Year established: 1999
Highlights and features
  • Established since 1999 with experienced, dedicated staff
  • Fixed prices with absolutely no hidden extras
  • No casual or inexperienced staff employed at any time
  • Comprehensive insurance with no excess charges
  • Family business combining personal service with professionalism
What people say
Stress-free move Highly professional Excellent service Friendly and efficient No hidden extras
Services
Full pack
Our full pack service involves professional packing of all your belongings using high-quality materials. Experienced staff carefully wrap and label items to ensure safe transportation. This service is ideal for clients seeking a completely hassle-free moving experience.
Part pack
Part pack service allows clients to choose specific items for professional packing, such as fragile or valuable possessions. Our team provides expert protection for selected goods while leaving other items for self-packing.
Storage
We offer secure, humidity-controlled storage in modern containerised warehouses with fire safety systems. Our sustainable wooden container system provides cost-effective, stackable storage solutions for short or long-term needs.
Unpacking
Our unpacking service helps you settle into your new home by systematically unpacking boxes and removing packaging materials. Available as a full or partial service depending on client requirements.
Cartons supply
We supply a comprehensive range of cartons and packing materials designed for safe transportation. This includes specialised boxes for different item types and protective wrapping materials to ensure secure packing.
People
Neil Lyall
Founder
With over 25 years in the removal industry, Neil established Total Removal Services in 1999 to address poor customer service standards. He oversees operations and maintains the company's commitment to quality.
Questions
What services do you offer for domestic moves?
We provide full packing, part packing, unpacking, carton supply, and secure storage solutions for domestic moves across London.
Do you offer fixed price quotations?
Yes, we guarantee fixed prices with absolutely no hidden extras or additional charges for waiting times.
Are your staff professionally trained?
All our uniformed staff are fully trained professionals with experience in packing and moving techniques.
Do you provide storage facilities?
Yes, we offer secure, humidity-controlled storage in modern containerised warehouses with fire safety systems.
What insurance coverage do you provide?
We offer standard liability cover up to £40 per item, with optional extended coverage up to £30,000 per consignment.
How can I get a quote for my move?
Request a same-day quote via our website or call us directly on 020 8367 8348 for immediate assistance.