Business Details
13 Years
experience
Emergency
services
Trusted Security and Incident Management Services
Ibwest is a specialist provider of security, fire, and incident management solutions with a national and international operational footprint. Established in 2013, our team combines military, emergency services, and civil nuclear sector expertise to deliver tailored security strategies. We operate from a secure Command Information Centre in the Lincolnshire Wolds while maintaining a 'Martini Company' ethos of availability 'any time, any place, anywhere'. Our approach integrates advanced technology with human expertise, ensuring efficient CCTV monitoring, alarm response, and process parameter surveillance. We pioneered rigorous staff preparation beyond standard SIA licensing requirements, addressing industry-wide shortcomings in training and operational support.Our incident management consultants bring decades of experience in emergency planning and business continuity, having worked across governmental and commercial sectors. We maintain partnerships with SSAIB-registered installers to ensure comprehensive alarm monitoring capabilities. Through our operational support division, we provide leadership structures and technical communication systems to enhance security deployments. Our client-focused methodology eliminates hidden fees and prioritises transparent, needs-based solutions. With a proven track record in high-stakes environments like COP26, we deliver resilience and recovery solutions for complex security challenges.
Services
CCTV Monitoring
Alarm Monitoring
Manned Guarding
Process Monitoring
Keyholding
Incident Management
Operational Support
Details
- Year established: 2013
Highlights and features
- 24/7 Command Centre with intelligent CCTV detection systems
- Military and emergency services expertise proven in high-profile operations
- SSAIB-registered installer partnership for comprehensive alarm monitoring
- Transparent pricing with no hidden fees
- Specialist incident management consultants with cross-sector experience
Associations and certifications
- SSAIB
What people say
Proven expertise
24/7 reliability
Tailored solutions
Professional response
Military experience
Services
CCTV Monitoring
Our intelligent CCTV systems detect movement and line-crossing events, alerting operators to genuine threats while ignoring non-critical activity. Using advanced analytics, we ensure rapid response to intrusions without false alarms from wildlife or environmental factors. Clients receive tailored monitoring with installer partnerships for system compatibility.
Incident Management
Leveraging cross-sector expertise in business continuity and emergency response, we develop resilience strategies for adverse events. Our consultants combine military, nuclear, and civil service experience to create actionable plans that minimize disruption and accelerate recovery in critical situations.
Manned Guarding
We deploy trained security officers for static or mobile guarding requirements, maintaining SIA licensing standards plus additional preparation. Our personnel operate with clear command structures and technical support systems, ensuring professional conduct and effective incident response during 12-hour shifts.
Alarm Monitoring
24/7 monitoring of permanent and temporary fire and intruder alarms through SSAIB-registered partnerships. We initiate immediate callouts on activation, supporting various signal formats while refusing outdated systems requiring constant manual operator vigilance.
Process Monitoring
Custom monitoring of temperature, humidity, and other parameters to prevent stock or production losses. Clients define acceptable thresholds and response protocols, with automated alerts ensuring timely intervention to maintain operational integrity.
People
Chris
Operations Director
Former police officer with extensive security industry experience. Holds multiple SIA licences and specialises in operational security strategies. Leads Echelon's response teams with a focus on practical effectiveness and regulatory compliance.
David Fraser
Security Consultant
Emergency services and military-trained consultant with expertise in incident management. Develops bespoke security solutions combining field experience with technological innovation to address complex risk scenarios.
Megan
Counter Terrorism Consultant
Specialises in high-threat security environments. Provides strategic advice on terrorism risk mitigation and business continuity planning, drawing from frontline experience in critical infrastructure protection.
Ryan
Technical Support
Manages technical customer service operations. Ensures seamless integration of monitoring systems with client requirements, providing ongoing support for CCTV, alarm, and process monitoring technologies.
Elaine Stone
Business Continuity
Develops resilience strategies combining security and operational planning. Focuses on post-incident recovery frameworks and proactive risk assessment methodologies tailored to commercial and public sector clients.
Questions
What security services does Echelon offer?
We provide CCTV monitoring, alarm response, manned guarding, process monitoring, keyholding, and incident management services with national and international coverage.
How does your CCTV monitoring work?
Our intelligent systems detect movement or line-crossing events, alerting operators to real threats while filtering out false alarms from wildlife or environmental factors.
Do you offer emergency response services?
Yes, we provide 24/7 emergency response through our Command Information Centre, with rapid deployment capabilities for alarm activations and critical incidents.
What areas do you cover?
Primarily Lincolnshire and Humberside, but our 'Martini Company' approach ensures service availability anywhere in the UK and internationally when required.
How are your security officers trained?
All staff meet SIA licensing requirements plus additional preparation addressing industry training gaps, with ongoing professional development and operational support systems.
