Business Details
30 Years
experience
Emergency
services
Trusted Remote Security Monitoring Services UK
Farsight Security Services has been a trusted name in remote monitoring since 1996, operating from our purpose-built facility in Peterborough, the largest alarm receiving centre in Europe. Our team delivers rapid, expert response to thousands of sites across the UK, combining industry-leading technology with unparalleled service. With over 40 highly trained staff working 24/7, we prioritise transparency, offering full audit trails and live reporting through our YourSight platform. As the first BS8418-compliant monitoring station, we set benchmarks for response times and staff development. Our clients benefit from partnerships with global security leaders like Optex Japan, ensuring cutting-edge solutions.We specialise in event-driven CCTV monitoring, intruder and fire alarms, access control, and lone worker protection. Trusted by three of the UK's top five retailers and 16 of the largest car dealerships, our focus remains on proactive protection and rapid response. Our commitment to innovation has driven response times below industry averages, with calls answered within 4 seconds. We provide tailored security solutions for sectors including solar farms, construction, logistics, and education. With a reputation built on reliability and compliance, Farsight Security Services continues to lead the remote monitoring industry.
Services
CCTV Monitoring
Remote Access Control
Call Centre Services
Lone Worker Protection
Video Analytics
Details
- Year established: 1996
Highlights and features
- We offer industry-leading response times with calls answered within 4 seconds.
- Our dedicated technical team provides 24/7 support and troubleshooting.
- We implement innovative YourSight technology for real-time reporting and fault tracking.
- Trusted by 3 of the UK's top 5 retailers and 16 major car dealerships.
- We maintain BS8418 compliance and ISO9000 quality management standards.
Associations and certifications
- BS8418
- ISO9000
What people say
First-class service
Professional support
Rapid response times
Reliable monitoring
Expert technical team
Services
CCTV Monitoring
Our 24/7 CCTV monitoring service provides real-time video analytics and rapid response for commercial and residential properties. Operators investigate alarms using live footage, issue audio warnings, and coordinate emergency services when needed. Clients access live feeds and incident reports through the YourSight platform.
Remote Access Control
This service enables secure management of entry systems through remote monitoring. We integrate with existing access control infrastructure to provide real-time alerts, audit trails, and emergency lockdown capabilities. Installers benefit from seamless integration with our monitoring systems for enhanced site security.
Lone Worker Protection
Our lone worker protection system provides immediate assistance for individuals working in high-risk environments. The service includes panic alarms, location tracking, and two-way communication. Operators respond to emergencies within seconds, coordinating with emergency services and designated contacts.
Call Centre Services
As the UK's leading alarm receiving centre, we handle thousands of alarms daily with response times under 4 seconds. Our SIA-certified operators verify incidents using CCTV and audio systems before dispatching emergency services. The service includes detailed reporting and compliance documentation.
Video Analytics
This advanced service uses AI-powered video analytics to detect unusual activity patterns. Operators receive intelligent alerts for potential threats before they escalate. The system integrates with existing CCTV infrastructure to provide proactive security measures and reduce false alarms.
Questions
What security services do you offer?
We provide 24/7 remote CCTV monitoring, intruder/fire alarm monitoring, access control systems, lone worker protection, and video analytics solutions across the UK.
How quickly do you respond to alarms?
Our operators answer alarms within 4 seconds on average, significantly faster than the industry standard of 20-30 seconds.
Which sectors do you work with?
We serve retail, logistics, solar farms, construction, education, manufacturing, and commercial sectors with tailored security solutions.
Are you BS8418 compliant?
Yes, we were the first UK monitoring station to achieve BS8418 compliance and maintain this standard for over 15 years.
How can I access monitoring reports?
Clients use our YourSight platform for live CCTV feeds, incident alerts, fault tracking, and comprehensive security reports.
Do you work with security installers?
Yes, we partner with installers nationwide, providing seamless monitoring solutions without competing for installation work.
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