Business Details
Trusted Window & Door Repair Services
Martindales has established itself as the UK's leading service provider to the insurance industry, specialising in the repair and replacement of windows, doors, locks, conservatories, and garage doors. Our operations combine pioneering technology with innovative techniques to deliver reinstatement solutions for residential and commercial properties. With a nationwide branch network and directly employed, vetted staff, we ensure fast, reliable local service under centralised control. Our manufacturing processes are accredited to BS EN ISO 9001:2008, reflecting our commitment to quality and compliance with international standards. We offer comprehensive claims management services, supported by a dedicated support centre and a fleet of delivery vehicles.Our expertise extends to specialist services for complex losses, including conservatory repairs, providing cost-effective alternatives to demolition. As a BFRC-registered supplier, we deliver energy-efficient glazing solutions tailored to diverse customer needs. Our team's decades of industry experience, combined with state-of-the-art equipment, ensures precision in replicating damaged joinery components. We prioritise transparency and innovation, aiming to help insurance partners control costs while retaining customers through exceptional service. Our mission is underpinned by a focus on technological advancement and customer-centric solutions.
Services
Window Repair
Door Replacement
Lock Installation
Conservatory Repairs
Garage Door Services
Glass Replacement
Claims Management
Highlights and features
- We are ISO 9001-certified for quality management systems
- Our nationwide branch network ensures rapid local response
- In-house manufacturing of energy-efficient glazing solutions
- Specialist conservatory repair services reduce replacement costs
- Directly employed, vetted technicians guarantee service consistency
Associations and certifications
- BS EN ISO 9001:2008
- BFRC
Services
Window Repair
We provide comprehensive window repair solutions including glass replacement, frame restoration, and energy-efficient upgrades. Our ISO-certified manufacturing processes ensure compliance with BS EN1279 part 2 standards. Specialist stained glass and sealed unit repairs maintain property integrity while reducing insurance claim costs.
Door Replacement
Our door replacement services cover external/internal doors, bi-fold, sliding, and garage door systems. In-house fabrication capabilities allow exact replication of damaged components using PVCu, aluminium, or timber materials. All installations meet security and energy efficiency requirements for residential and commercial properties.
Conservatory Repairs
Specialist conservatory repair services address complex losses and subsidence claims. We offer dismantling, repair, and reinstatement solutions that significantly reduce costs compared to full replacement. Our expertise includes roof repairs, frame restoration, and glazing upgrades for all conservatory types.
Claims Management
We handle complete claims management processes for insurance partners, including validation, repair coordination, and replacement services. Our centralised control system ensures consistent quality across the UK through directly employed technicians and a nationwide branch network.
Glass Manufacture
Our glass manufacturing division produces specialist sealed units and glazing products to commercial standards. Ongoing investment in toughening equipment ensures competitive pricing and compliance with energy efficiency regulations for both residential and business customers.
Questions
What services do you offer for insurance claims?
We provide window, door, lock, conservatory, and garage door repairs/replacements with nationwide coverage. Our ISO-certified processes ensure quality claims management from validation to completion.
How quickly can you respond to a claim?
Our nationwide branch network enables rapid local response times while maintaining centralised quality control. Emergency boarding services available during operating hours.
Are your repair methods energy efficient?
Yes, our glazing solutions meet BS EN1279 part 2 standards and are BFRC-registered. We offer energy-efficient replacements that improve thermal performance and reduce costs.
Do you handle commercial property repairs?
We serve both residential and commercial properties with specialist services for complex losses, including structural repairs and large-scale glass replacements.
How do I track my insurance claim?
Visit our website to track claims using your reference number. Our system provides real-time updates on repair progress and completion status.
What quality standards do you follow?
Our manufacturing processes are accredited to BS EN ISO 9001:2008, ensuring consistent quality across all repair and replacement services for insurance industry clients.
