Business Details
50+ Years
experience
Your Trusted Garden Centre in Ottery St Mary
Established in 1964, Otter Garden Centre remains a family-owned enterprise dedicated to providing high-quality gardening solutions. Our eight centres across the South West combine traditional values with modern expertise, offering a comprehensive range of plants, garden products, and professional advice. As a vertically integrated business, we cultivate 80% of our plant stock in-house, ensuring freshness and variety. Our team of horticultural specialists delivers tailored guidance to help customers achieve their gardening goals. With decades of accumulated knowledge, we maintain a commitment to customer satisfaction through both product excellence and service quality.Our centres serve as community hubs for gardening enthusiasts, combining retail offerings with educational resources. Through continuous expansion and reinvestment, we uphold our founding principles while adapting to contemporary gardening trends. Our environmental initiatives reflect our dedication to sustainable practices across all business operations. This balanced approach has solidified our reputation as a trusted regional gardening authority.
Services
Garden Centres
Plant Sales
Garden Buildings
Gift Cards
Christmas Decorations
Coffee Shops
Nursery Plants
WEEE Recycling
Footwear
Toys
Details
- Year established: 1964
Highlights and features
- We have over 60 years of experience in the gardening industry
- Our team provides expert horticultural advice and guidance
- We grow 80% of the plants sold in our garden centres
- We operate eight garden centres across the South West region
- Our family-owned business maintains traditional values with modern practices
Services
Garden Centres
Our garden centres provide comprehensive gardening solutions across eight South West locations. Customers access 80% in-house cultivated plants alongside seasonal specialities and garden accessories. Expert staff deliver tailored advice for both domestic and commercial projects.
Nursery Plants
Vertical integration enables us to grow 80% of stock plants at our dedicated nursery facilities. This ensures quality control from propagation to retail, offering customers fresh, healthy specimens across diverse species and seasonal varieties.
Garden Buildings
Specialist departments supply custom garden buildings and outdoor living solutions. Our experienced team provides design consultation, installation services, and maintenance advice for timber structures and garden offices.
Christmas Shops
Annual Christmas shops feature festive decorations, lighting displays, and giftware across all locations. Themed displays and product demonstrations create immersive shopping experiences for holiday preparations.
WEEE Recycling
Registered waste electrical and electronic equipment recycling points operate at all centres. This initiative supports our sustainability commitments through responsible disposal and material recovery programmes.
Questions
What locations do Otter Garden Centres operate in?
We have eight garden centres located in Ottery St Mary, Lymington, Plymouth, Taunton, Torbay, Wincanton, Bishopsteignton (Jack's Patch), and Whitchurch Bristol.
Do you grow your own plants?
Yes, we cultivate 80% of the plants sold in our centres at our in-house nursery facilities across the South West region.
What specialist departments are available?
Our centres feature dedicated departments for garden buildings, furniture, seasonal plants, and Christmas decorations alongside standard gardening products.
Do you offer recycling services?
We provide WEEE recycling services at all locations as part of our environmental sustainability initiatives.
What payment methods are accepted?
Current payment options are detailed at point-of-sale locations, with payment methods regularly updated to meet customer convenience requirements.
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Reviews (2)
Holly Pinion
Jul 20, 2015
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Absolutely fabulous! Great price plants, nice selection of products to look around, fabulous meal with superb service from staff. What an absolute pleasure!
Lynda Gale
Apr 23, 2015
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Lovely garden centre, healthy plants, lots of accessories, so much to see and do. Just one little complaint - the girl who served me in the cafe was in a hurry to leave, although it wasn't closing time, and had no respect for me as a customer. I have my own restaurant and would not be happy if my staff had this sort of attitude.
