Business Details
50+ Years
experience
Emergency
services
Your Trusted Home Builder in York
Charles Church has been creating exceptional homes for over 60 years, evolving from a small family-run business in the South East to one of the UK's leading premium housebuilders. Our commitment to quality customer service is reflected in our 5-star status awarded by the Home Builders Federation, with over 90% of customers recommending us. We offer a range of homebuying schemes, including Part Exchange and Deposit Boost, to simplify the purchasing process. Our premium, energy-efficient homes are designed to provide a blank canvas for personalisation through our Select Options service. With developments across the UK, we focus on creating communities that balance modern living with natural surroundings.Our 2-year warranty, alongside a 10-year New Home Warranty, ensures long-term peace of mind. We prioritise customer care, offering dedicated support from reservation to post-move-in. Our team of regional professionals provides local expertise, ensuring a tailored experience for every buyer. We adhere to the New Homes Quality Code, demonstrating our commitment to industry best practices. Through innovative design and customer-centric solutions, we aim to make the homebuying journey seamless and enjoyable.
Services
Part Exchange
Deposit Boost
Home Change
Select Options
Customer Care
Details
- Year established: 1965
Highlights and features
- We offer over 60 years of housebuilding expertise with regional specialists nationwide
- Our 5-star customer satisfaction rating reflects our commitment to quality service
- We provide exclusive homebuying schemes like Part Exchange and Deposit Boost
- Our Select Options service allows customisation of premium energy-efficient homes
- We maintain industry-leading standards through New Homes Quality Code compliance
Associations and certifications
- Home Builders Federation
What people say
Smooth and stress-free
Perfect for us
Exceeded expectations
Seamless move
Beautiful surroundings
Services
Part Exchange
Our Part Exchange scheme enables you to buy your dream home without the hassle of selling your current property. We purchase your existing home, eliminating chain dependencies and reducing move-related stress. This service is ideal for buyers concerned about missing opportunities while selling their current residence.
Deposit Boost
Deposit Boost provides an additional 5% deposit contribution when you save 10%, enhancing purchasing power and mortgage eligibility. This scheme helps buyers secure more competitive rates while maintaining financial flexibility during the homebuying process.
Home Change
Home Change simplifies property sales through a three-step process, removing traditional selling complexities. We handle your home sale while you focus on purchasing your new property, ensuring a coordinated and stress-free transition.
Select Options
Select Options allows personalisation of new homes with premium features like real wood flooring and kitchen islands. This service transforms standard properties into tailored living spaces that reflect individual lifestyles and preferences.
Customer Care
Our dedicated customer care teams provide ongoing support for 2 years post-purchase, addressing maintenance issues and warranty claims. We offer comprehensive guidance through 'how-to' resources and regional specialists for long-term homeowner satisfaction.
People
Scott Waters
Managing Director
Scott leads Charles Church Yorkshire with over 25 years' experience in premium housebuilding, focusing on regional market expertise and customer satisfaction.
Chris Hull
Managing Director
Chris manages West Yorkshire operations, bringing extensive knowledge of northern property markets and a commitment to quality development standards.
Michelle Baker
Managing Director
Michelle oversees Anglia developments, combining strategic leadership with local market insights to deliver homes that meet regional housing needs.
Stuart Grimes
Managing Director Designate
Stuart leads North East operations, focusing on sustainable development practices and community-focused housing solutions across the region.
Mark Wheelan
Managing Director Designate
Mark manages Teesside developments, applying 20+ years' construction experience to ensure high-quality homes and customer-centric service delivery.
Questions
What homebuying schemes does Charles Church offer?
We provide Part Exchange, Deposit Boost, Home Change, and Early Bird schemes to simplify purchases and assist various buyer circumstances.
Do your homes come with warranties?
All properties include a 2-year Charles Church warranty and a 10-year New Home Warranty for comprehensive protection.
Can I customise my new home?
Yes, our Select Options service allows personalisation with premium fixtures, fittings, and layout modifications before completion.
Are there support options for first-time buyers?
We offer Deposit Unlock, Help to Buy-Wales, and Bank of Mum and Dad schemes specifically designed for first-time purchasers.
What after-sales support do you provide?
Our customer care team offers 2 years of support, including snagging resolution and maintenance guidance through online resources.
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