East Anglia Home Improvements is a family run business based in Norwich, UK. All of our home improvement products are manufactured in-house by our sister company, Truflex. This effectively cuts out the middle-man, meaning we are able to offer our customers high-end products at factory prices. Unlike traditional uPVC and double glazing companies, which depend on third-party suppliers, we are able to craft our high-quality home improvement products without compromising on quality.

Windows

Our uPVC double glazed windows are produced in Norwich to exacting standards, delivering reliable thermal efficiency, security and noise reduction throughout the year. Customers may choose double or triple glazing to suit their requirements. A wide selection of colours, styles and hardware is available. We are confident these options enable a tailored finish for every home.

Re-Roofing

Whether it’s a partial or full Re-Roofing you require, for a domestic or commercial property, our experienced roofing specialists offer the most comprehensive service in Norwich and East Anglia. WIth over 20 years of experience in the roofing trade, we have gained a great reputation among our customers for offering an honest, affordable and reliable service.

Porch

Create a distinctive entrance for your home which also helps you to save on energy bills, whilst also creating more space for you and your family to enjoy. All of our Porches are created with your safety and security in mind, and are fitted with market-leading Yale locking systems.

Doors

Our uPVC doors are manufactured in our UK factory to the highest standards and present the perfect solution for the entrance of your home. With a focus on security, durability and thermal efficiency, our doors are sure to add value to your home for years to come.

Conservatory

Whether you are upgrading your existing space or extending outwards, our Conservatories will add a touch of class to your home, whilst remaining affordable. Join thousands of homeowners across Norwich and East Anglia with our market-leading, energy efficient Conservatories that can be enjoyed all year round!

Unfortunately, I resulted to use the lowest rating for one reason only. Their customer service and after-care are absolutely appalling. Despite the work on the porch being done fast and we were led to believe in a good professional quality, this is down to the sub-contractors mainly.
As soon as they had the full amount of money paid they couldn't be less interested in our issues.
The company approached us offering us a bespoke porch with assuring us that a planning permission will not be required as it will be less than 3 square meters. Unfortunately, as 2 busy full-time working people with 2 children, we didn't take the additional time to do the in-depth research and believed the professional company with many years of experience. This was not the case and now we are being told that we will need to take the porch down as it, indeed, requires planning permission.
We are now being totally ignored by the company claiming that we changed the original measurements. And yes, this is correct but before the porch was built, we informed them of our intensions and repeatedly asked if this would change the planning permission rules. If we knew what we know now, we would have never agreed to the porch being built in the first place.
They came, remeasured and agreed to the new measurements once again confirming that no planning permission will be required.

We tried to have a civil conversation with the owner of the company who shouted at my husband telling him that there is no way that we would get our money back. He was rude and disrespectful. At this point we were not asking for any money back, we just wanted them to help up to obtain retrospective planning permission. The very last verbal conversation with the gentleman was empty promise that they will start the process of applying for the planning permission on our behalf. This was over 3 months ago and we are no closer to any resolution.

The worst is that we were very happy with the look of the porch, the work done on it and how quickly it was done but now we are put in a position where we are at risk of the porch being taken down by the authorities, who would not help despite our attempts to ask for support as this is dispute between us, as consumers, and the building company, and also loss of all of the money we paid for it. We are being ignored by the company and don't know where else to turn.

Lots of our neighbours are asking us who's done the work on the porch as it is very nice porch but after the experience with East Anglia Home Improvements, we would not recommend them to anyone just to avoid the heartbreak we are currently experiencing.

Kind regards

Well what can I say, what a great job East Anglia Home improvements Ltd have done on two flat roofs. From start to finish everyone that we came into contact with was friendly & efficient & the finished job that the two brilliant builders had done is great, thank you

Very pleased with new windows and doors which are of high quality. The company kept us well informed of the whole process prior to and after fitting. The fitters were cheerful and helpful. Their work showed attention to detail and was thoughtfully carried out with minimal disruption to ourselves. We would certainly recommend this company.

My mum needed work on front window and flat roof, was reccomended this company and they were on time, quick and personalable.

She was happy with the work done that much that she decided to use this company a second time for French doors. Again quick and reliable.

Both times sales rep cat was very knowledgeable of the products and very helpful

Excellent service, I had my doors and windows done by them, the fitting team did a very good job and my Composite doors really do stand out. Happy days!

Pleased with everything after a nightmare experience with other company, these guys came and finished the job in less than 4 weeks, the whole team was extremely polite, turned up on time, left the place spotless clean. We will definitely be using you again .Wishing you all the best.

Very good! Great customer service, they installed my conservatory for me. They where very quick and left the place nice and clean! The conservatory was outstanding quality and looked amazing and the pricing was reasonable