We deliver a wide range of services, all tailored to specific core markets. We know what our strengths are, so you won't find us operating in markets we don't understand. Pacifica Appliance Services controls and manages an expert workforce of over 140 directly-employed engineers and gadget technicians. Technical expertise gained over many years, combined. Based in the North East of England and enjoying national coverage. Pacifica Home Services has years of experience in providing a fast and professional service to customers requiring.
Delivering contracted, first-line support for brown- and white-goods manufacturers, mobile phone and gadget suppliers, leading retail groups and insurance companies. Pacifica Appliance Services controls and manages an expert workforce of over 140 directly-employed engineers and gadget technicians. Technical expertise gained over many years, combined with a highly effective engineer management structure, has helped us become one of the largest and most-trusted appliance engineer workforces in the UK.
Based in the North East of England and enjoying national coverage. Pacifica Home Services has years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables be it an installation of a new system or the repair of an existing appliance. Pacifica Home Services started in in 2010 and has grown its workforce steadily since then to more than 160. One of the UK's leading Home Services providers, our focus is on delivering services for utility, new build, manufacturer, social housing and insurance customers.
This is the year we were founded. Much smaller than we are today, Pacifica was founded to provide insurance-backed warranties to domestic and home Energy companies. The acquisition of Fixzone, a provider of bespoke Customer Relationship Management software, in this year allowed us to improve our customer service. We also acquired AIS and we able to add added integrated appliance repair to our list of services. Founded in 2003 and united under the Pacifica brand two years later, we've grown to become the largest domestic support services provider in the UK and a trusted name across Europe.
We work with a number of the world's leading OEM brand owners to support their product service needs throughout the UK. Since 2017 Pacifica has been providing contact centre and appliance repair services for Vestel products sold throughout the UK. Vestel manufacturer major domestic appliances for many of the household brands that we recognise in our homes and for sale in the UK's leading retailers. Vestel is a Turkish OEM manufacturing business consisting of 18 companies specialised in electronics, major appliances and information technology.
