Business Details
22 Years
experience
Professional Removals and Storage Services
Pro-Porters was founded in 2004 by Gavin Penny, a seasoned professional with over 15 years of experience in the removal and storage industry. Our mission is to provide a truly bespoke service for residential and commercial relocation needs, prioritising customer satisfaction through tailored solutions. We invest in professionally trained staff, ensuring expertise in handling fragile and valuable items, while maintaining competitive pricing. Our commitment to environmental responsibility is reflected in reusable and recyclable materials. With strategically located facilities and a fleet of vehicles, we offer secure storage solutions monitored 24/7.Over 15 years, we have built a reputation for reliability, evidenced by numerous testimonials praising our seamless moves and exceptional service. Our directors, Gavin Penny and Richard Ingham, oversee operations to ensure adherence to high standards, combining industry knowledge with a customer-first approach. This dedication has allowed us to thrive even during challenging economic periods. We continuously refine our practices to enhance the customer journey, ensuring transparency, professionalism, and peace of mind throughout the relocation process.
Services
Home Removals
Commercial Relocation
Secure Storage
Specialist Item Moving
Post Move Clean
Details
- Year established: 2004
Highlights and features
- We have over 15 years of experience in residential and commercial removals.
- Our fully insured services include secure storage with collection and delivery.
- We use professionally trained staff with expertise in handling fragile and valuable items.
- Our environmentally friendly practices include reusable and recyclable packing materials.
- 24/7 monitored storage facilities ensure the safety of your belongings.
What people say
Stress-free move
Polite, courteous and helpful men
No single breakage
Cheerful crew
Impeccable under fraught circumstances
Services
Home Removals
Our home removals service ensures a seamless transition to your new property. With over 15 years of experience, we offer full packing, furniture disassembly, and transportation using specialist equipment. Our team prioritises care for fragile items and guarantees minimal disruption. Customers consistently praise our punctuality, professionalism, and ability to handle complex moves efficiently.
Commercial Relocation
We specialise in minimising business disruption during office relocations. Our services include sequential packing of documents, IT equipment handling, and out-of-hours operations. With dedicated project managers and secure storage options, we ensure continuity for businesses of all sizes. Clients highlight our efficiency in managing large-scale moves without compromising data security or operational timelines.
Secure Storage
Our 24/7 monitored storage facilities offer short and long-term solutions with moisture control. We provide collection, secure storage, and delivery services for both domestic and commercial items. Customers appreciate our flexible access options and the safety of their belongings, evidenced by testimonials praising our reliable storage management for valuable and sensitive materials.
Specialist Item Removals
We handle high-value and delicate items including pianos, fine art, and antiques. Our trained staff use specialist packing materials and equipment to ensure safe transportation. Testimonials frequently mention our expertise in moving such items without damage, with particular praise for our careful handling of musical instruments and heirlooms during complex relocations.
Post Move Clean
Our post-move cleaning service ensures vacated premises meet rental agreement standards. We handle debris removal and deep cleaning after your relocation. Customers value this service for its convenience, particularly when preparing properties for new occupants, with feedback highlighting the thoroughness and efficiency of our cleaning teams.
People
Gavin Penny
Director
With removals industry experience since 1997, Gavin founded Pro-Porters in 2004 to address poor customer experiences in high-volume removals. He oversees strategic direction and service standards, ensuring the company maintains its customer-first ethos through continuous improvement and staff development.
Richard Ingham
Director
Joining in 2010, Richard focuses on business management systems and operational efficiency. His expertise in logistics and storage solutions has strengthened Pro-Porters' ability to deliver scalable services while maintaining the company's commitment to personalised customer care and environmental responsibility.
Questions
What services does Pro-Porters offer?
We provide home and commercial removals, secure storage, specialist item relocation, packing services, and post-move cleaning.
Do you offer storage solutions?
Yes, we provide short and long-term secure storage with collection, climate control, and 24/7 monitoring.
Are your removals services insured?
All our removals and storage services are fully insured for your peace of mind.
Can you move fragile or valuable items?
Yes, we specialise in relocating pianos, fine art, antiques, and other fragile or valuable items.
Do you operate outside the UK?
We handle international moves, including export and import services with specialist packing and logistics.
