Business Details
Trusted Heating & Plumbing Supplies in Southend-On-Sea
Direct Heating & Plumbing Merchants have established themselves as a trusted name in the heating, plumbing, and bathroom supplies industry. With over 35 years of dedicated service, we combine extensive product knowledge with a commitment to customer satisfaction. Our team of experienced professionals prioritises delivering expert advice and tailored solutions to meet diverse project needs. Operating from three strategically located branches in Essex, we ensure accessibility and convenience for both trade and retail customers. Our partnerships with leading manufacturers guarantee access to high-quality products, including boilers, radiators, and underfloor heating systems.We pride ourselves on maintaining one of the UK's largest independent boiler spares inventories, with over 9,000 parts available. Our next-day delivery service within a 30-mile radius demonstrates our dedication to timely solutions. The combination of CAD design capabilities and comprehensive product ranges enables us to support projects from initial concept to completion. Through long-term industry relationships, we maintain competitive pricing without compromising on product integrity. Our focus remains on providing reliable, expert-backed solutions that address both contemporary and traditional heating and plumbing requirements.
Services
Gas Boilers
Oil Boilers
Electric Boilers
Radiators
Heated Towel Rails
Underfloor Heating
Hot Water Storage
Control Systems
Boiler Spares
Plumbing Products
Highlights and features
- Over 35 years of specialist experience in heating and plumbing supplies
- Next-day delivery available within 30 miles of all branch locations
- 9,000+ boiler spare parts in stock from 30+ manufacturer profiles
- Expert technical staff with in-depth product and system knowledge
- CAD design service for custom heating system specifications
Associations and certifications
- Honeywell
Services
Boiler Spares
As one of the UK's largest independent boiler spares stockists, we maintain over 9,000 parts from 30+ manufacturers. Our direct accounts with producers ensure availability of common and specialist components. Expert staff assist with identification and specification for all major brands including Worcester, Vaillant and Baxi.
Plumbing Products
We supply comprehensive plumbing solutions including pipes, fittings and compression systems from PolyPipe and PolyPlumb. Our inventory covers end-feed, solder ring and push-fit options to suit various project requirements. Soil and waste systems from 21.5mm to 100mm diameters are available in multiple colour options.
Heating Systems
Our heating product range includes gas, oil and electric boilers from Worcester, Vaillant and Baxi. With over 200 boilers in stock across three branches, we offer standard, compact and designer radiators alongside advanced control systems from Honeywell and Drayton.
Bathroom Supplies
We provide complete bathroom solutions including sanitary ware, shower enclosures and modular furniture. Our showroom displays feature contemporary taps and fitted furniture options. Expert advice ensures compatibility between bathroom fixtures and existing plumbing systems.
Underfloor Heating
Our computer-aided design service calculates precise BTU requirements for underfloor heating installations. We supply complete systems including pipework, manifolds and control components. Technical support ensures optimal system configuration for residential and commercial properties.
People
Craig Kennet
Southend Branch Manager
With extensive industry experience, Craig manages our flagship Southend branch, ensuring comprehensive product availability and expert customer support for heating and plumbing requirements.
Dave West
Bathrooms Manager
Specialising in bathroom solutions, Dave provides expert guidance on sanitary ware and fittings, helping customers select optimal configurations for residential and commercial projects.
Gary Wheeler
Chelmsford Branch Manager
Gary oversees operations at our Chelmsford location, maintaining specialist knowledge of boiler systems and ensuring timely delivery of heating components to trade customers.
Paul Gibbons
Benfleet Branch Manager
As Benfleet branch manager, Paul ensures availability of profile boiler spares and plumbing products, supporting local tradespeople with technical advice and inventory solutions.
Jamie Mitchell
Ipswich Branch Manager
Jamie leads our Ipswich operations, focusing on customer service excellence and maintaining strong relationships with local contractors and plumbing professionals.
Questions
Do your staff have technical expertise in boiler systems?
Yes, our team has extensive boiler system knowledge and can advise on system selection and component compatibility.
Are there parking facilities at your branches?
All branches provide free and ample parking for customer convenience.
Can I order products over the phone?
Existing account holders can place telephone orders for immediate processing and delivery.
What are your weekend opening hours?
We operate Saturday mornings from 08:00 to 12:00 at all branch locations.
Do you provide design assistance for heating systems?
Yes, we offer CAD drawing services to create detailed specifications for custom heating installations.
