Business Details
50+ Years
experience
Trusted Carpet & Flooring Specialists in Suffolk
Established in 1971, Hicks Carpets is a family-run flooring specialist serving Suffolk with showrooms in Ipswich and Stowmarket. Our expertise spans domestic and commercial flooring solutions, including carpets, vinyl, laminate, luxury vinyl tiles, and entrance matting. We prioritise customer satisfaction through tailored advice, free measuring services, and professional installation using 9mm HD PU foam underlay as standard. Our team combines decades of experience with partnerships with leading suppliers to deliver quality flooring at competitive prices.We cater to households, landlords, businesses, and councils, offering flexible appointment times including evenings and weekends. Our commitment to reliability is reflected in numerous customer testimonials praising our courteous service and durable installations. We provide comprehensive aftercare guidance and maintain transparency in all operations, ensuring clients receive value-driven solutions suited to their specific needs.
Services
Carpets
Vinyl Flooring
Laminate Flooring
Luxury Vinyl Tiles
Commercial Flooring
Entrance Matting
Flooring Accessories
Uplift & Disposal
Underfloor Heating Solutions
Remnant Flooring
Details
- Year established: 1971
Highlights and features
- Family-run business with 50+ years of local flooring expertise
- Free no-obligation measuring and quotation services available
- All carpets fitted with premium 9mm HD PU foam underlay as standard
- Experienced team serving domestic and commercial clients across Suffolk
- Consistently praised for courteous service and quality installations
What people say
Lovely family business
Quick and well done
Excellent quality carpet
Great service
Highly recommended
Services
Carpets
We offer an extensive selection of carpets suitable for all budgets and room types. Our standard installation includes 9mm HD PU foam underlay and grippers for enhanced comfort and durability. Available in various fibres including wool, polypropylene, and nylon, our carpets cater to both high-traffic areas and decorative spaces. Our experienced team provides expert advice on pile types and maintenance requirements to ensure long-lasting satisfaction.
Luxury Vinyl Tiles
Modern luxury vinyl tiles provide durable, fashionable flooring solutions for residential and commercial properties. Available in wood and stone effect designs, our LVT products combine aesthetic appeal with practical benefits. Our certified installers ensure proper sub-floor preparation and precise fitting techniques. This water-resistant option suits kitchens, bathrooms, and high-moisture environments while maintaining easy maintenance requirements.
Commercial Flooring
Specialist commercial flooring solutions include carpet tiles, non-slip vinyl, gel-backed carpets, and stair nosing systems. Designed for high-traffic environments, our products meet safety regulations while maintaining visual appeal. We cater to offices, public buildings, and retail spaces with tailored specifications. Our team handles large-scale installations with minimal disruption to business operations.
Vinyl Flooring
Versatile vinyl flooring options feature contemporary patterns and practical benefits for domestic settings. Ideal for kitchens, bathrooms, and hallways, our vinyl products offer water resistance and easy cleaning. Available in sheet formats and tile designs, installations ensure seamless coverage with expert seam welding. We provide guidance on suitable thicknesses for different usage scenarios.
Laminate Flooring
Durable laminate flooring combines authentic wood aesthetics with enhanced wear resistance. Our collection features various grain patterns and colour tones with matching trims for professional finishes. Suitable for underfloor heating systems, installations use moisture barrier underlay for stability. We advise on appropriate thickness ratings for different room applications.
Questions
What types of carpet fibres do you offer?
We supply wool, polypropylene, nylon, and blended fibre carpets. Each type offers different durability and texture characteristics suitable for various room applications.
Do you provide underlay with carpet installations?
Yes, we include 9mm HD PU foam underlay as standard for all carpet fittings. Specialist underlay options are available for specific requirements like underfloor heating.
Can you measure my property for new flooring?
We offer free, no-obligation measuring services with experienced estimators who can visit your Ipswich or Stowmarket property at convenient times.
Do you handle old carpet disposal?
Yes, we provide uplift and disposal services for old flooring materials, including moving furniture if required during the installation process.
What flooring options work best in kitchens?
Luxury vinyl tiles or sheet vinyl are recommended for kitchens due to their water resistance. We also offer practical laminate options with moisture barriers.
Are your installers qualified for LVT flooring?
Our team has completed specialist training courses with Ardex for luxury vinyl tile installations and sub-floor preparation techniques.
Reviews (1)
Erica Johnson
Feb 16, 2017
Report
Wow! We have just had our Annexe Carpeted by Hicks Carpets and it looks lovely and such a great service! Would always recommend them. Thank you X
