Business Details
50+ Years
experience
Emergency
services
Award-Winning Bespoke Swimming Pool & Hot Tub Installation in Surrey
Tanby Pools is a family-run business established in 1966, specialising in luxury swimming pool and hot tub installations across the South East of England. Our team of highly trained engineers combines decades of experience with cutting-edge technology to deliver bespoke solutions tailored to individual client needs. As a founder member of SPATA and holder of Safe Contractor and ISPE certifications, we adhere to the highest industry standards. Our services encompass design, construction, refurbishment, and maintenance, supported by a comprehensive range of products and accessories.With over 50 years of operational history, we have cultivated a reputation for excellence through 14 British Pool & Hot Tub Awards in 2023 alone. Our commitment to client satisfaction extends beyond installation, offering ongoing maintenance contracts and emergency call-out services to ensure long-term pool functionality and enjoyment.
Services
Swimming Pools
Hot Tubs
Movable Floors
Refurbishment
Pool Maintenance
Stainless Steel Pools
Saunas
Steam Rooms
Pool Covers
Above-Ground Pools
Details
- Year established: 1966
Highlights and features
- We have over 50 years of experience in bespoke pool construction and maintenance.
- Our team holds SPATA, Safe Contractor, and ISPE certifications for quality assurance.
- We offer 24-hour emergency call-outs excluding Sundays and Bank Holidays.
- We provide tailored maintenance contracts to suit different budgets and requirements.
- Our engineers have won 14 British Pool & Hot Tub Awards in 2023 alone.
Associations and certifications
- SPATA
- Safe Contractor Scheme
- ISPE
What people say
Professionalism and helpfulness
Outstanding care and attention
Delivered on time
Excellent service/maintenance
Flexible around building projects
Services
Swimming Pools
We design and construct bespoke swimming pools tailored to individual specifications. Our expert engineers use premium materials and advanced technology to create functional, aesthetically pleasing aquatic spaces. Each project includes comprehensive site surveys, custom design work, and meticulous installation, with optional features like waterfalls, varying depths, and under-floor heating available to enhance your pool experience.
Hot Tubs
Our luxury hot tubs combine sleek design with hydrotherapy benefits. Available in various sizes from intimate two-person models to six-person feature-rich tubs, each unit is engineered for durability and relaxation. We handle complete installations, ensuring optimal positioning and integration with existing outdoor spaces while maintaining strict safety and operational standards.
Pool Maintenance
We offer comprehensive maintenance solutions including regular servicing, emergency repairs, and seasonal preparation. Our silver, gold, and platinum contracts provide flexible options for ongoing care, while 24-hour emergency call-outs (excluding Sundays and Bank Holidays) ensure prompt resolution of urgent issues affecting pool functionality.
Refurbishment
Our team transforms outdated pools into modern aquatic spaces using state-of-the-art features. This includes structural upgrades, surface restoration, and installation of contemporary elements like telescopic enclosures. With multiple award-winning refurbishment projects completed, we specialise in extending the lifespan and enhancing the usability of existing pool installations.
Movable Floors
We install innovative hydrofloor systems that convert pool spaces into multi-functional areas. These movable floors enable complete coverage for use as dance floors, entertainment rooms, or car parks when not in aquatic mode. Our expertise in space-optimising solutions makes luxury pool ownership viable for properties with limited outdoor areas.
People
Martin Borley
Managing Director
With over 30 years in pool construction, Martin co-founded Tanby Pools and pioneered its innovative design approach. As a SPATA founder member, he maintains industry-leading standards while overseeing all major projects and strategic development initiatives.
Delyse Borley
Director and Co-founder
Delyse co-founded Tanby Pools in 1989, bringing international business experience to the company. She manages marketing, PR, and business development while ensuring strict quality control across all products and services offered to residential and commercial clients.
Anita McArthur
Office and Refurbishment Manager
Anita leads our refurbishment division with 14 years' experience in pool engineering. Holding ISPE certification and awarded UK Pool Star of the Year 2016, she manages major renovation projects while overseeing HR and service department operations.
Clair Bryant
Construction Office Manager
Clair has worked with Tanby companies for 18 years, progressing from retail to project management. She specialises in domestic pool sales, coordinates construction teams, and serves as client liaison, ensuring seamless communication throughout the installation process.
Phil Aggett
Service Manager
With over a decade in aquatic engineering, Phil manages our maintenance division. His technical expertise and client-focused approach ensure efficient handling of service contracts, repairs, and our team of trained pool engineers across the South East region.
Questions
What areas do Tanby Pools serve?
We operate across Surrey, Kent, Sussex, and South East London, providing installation, maintenance, and refurbishment services for both domestic and commercial properties.
Do Tanby Pools offer emergency services?
Yes, we provide emergency call-outs within 24 hours of notification (excluding Sundays and Bank Holidays) for urgent pool maintenance issues.
What accreditations does Tanby Pools hold?
We are SPATA registered, Safe Contractor approved, and our engineers hold ISPE certifications, demonstrating our commitment to industry-leading standards.
What pool maintenance options are available?
We offer flexible silver, gold, and platinum service contracts alongside one-off maintenance visits to suit different budgets and requirements.
How long has Tanby Pools been in business?
Established in 1966, we are a family-run business with over 50 years' experience in luxury pool design, installation, and maintenance across the South East.
What awards has Tanby Pools won?
We have won 14 British Pool & Hot Tub Awards in 2023, including Gold standard for Residential Outdoor Concrete Pools and Residential Indoor Overflow Pools categories.
Reviews (1)
Paul Cosh
Dec 16, 2016
Report
All the people at Tanby are helpful and efficient. John, in the shop, and Neil, who services pools, are particularly good.
