Business Details
Emergency
services
Expert Construction and Building Solutions in Brighouse
Established over two decades ago, Highbury Homes has evolved from a family-run building firm in West Yorkshire to an award-winning provider of comprehensive building solutions. Our expertise spans property insurance claims management, social housing refurbishments, and commercial construction projects, supported by regional offices in Cheshire and the North West. We maintain ISO9001-certified quality standards while prioritising client satisfaction through transparent communication and tailored service delivery.Our team's 40 years of collective experience in domestic insurance repairs ensures efficient resolution of property emergencies. As advocates for apprenticeships, we invest in future construction talent while supporting local charities like Forget Me Not Children's Hospice. With a 51% focus on customer care versus building operations, we combine technical excellence with empathetic service delivery across Northern England and nationwide.
Services
Domestic Insurance
Social Housing
Commercial Insurance
Project Management
Building Maintenance
Highlights and features
- 20+ years managing 1,600+ annual property insurance claims
- ISO9001-certified quality management systems
- 24/7 communication portal for project updates
- Regional offices in Yorkshire, Cheshire and North West
- Charity partnerships supporting local communities
Associations and certifications
- ISO9001
What people say
Excellent service quality
Quick response times
Empathetic support
Professional team
Stress-free process
Services
Domestic Insurance
Specialist insurance claim management for residential properties damaged by emergencies. Our 40-year experienced team handles all aspects from initial assessment to final repairs, maintaining ISO9001 quality standards. We prioritise customer wellbeing during stressful periods, offering dedicated account management and 24/7 project access through our digital portal.
Social Housing
Comprehensive void property refurbishments and tenant-focused repairs for housing associations. We provide principal contractor services including regulatory compliance, disabled adaptations, and cyclical maintenance. Our experienced teams deliver cost-effective solutions while maintaining sensitivity to vulnerable residents' needs across Yorkshire and beyond.
Commercial Insurance
Emergency building repairs for commercial properties with minimal operational disruption. Our rapid response teams work outside normal hours to accommodate business needs, supported by dedicated project managers. We specialise in restoring hotels, schools and commercial premises to operational condition while maintaining ISO9001 quality standards.
Project Management
End-to-end construction project coordination from planning permission to completion. We act as principal contractor managing all regulatory requirements including CDM compliance and building control. Our Yorkshire-based team provides nationwide coverage with regional offices in Cheshire and the North West.
Building Maintenance
Preventative and reactive maintenance solutions for residential and commercial properties. Our services include structural repairs, void property upgrades, and adaptation works for accessibility requirements. We combine technical expertise with client-focused communication to ensure minimal disruption during essential maintenance activities.
Questions
What insurance sectors do you specialise in?
We specialise in domestic, commercial and social housing insurance claim management with 40 years' experience handling property emergencies.
Are you ISO9001 certified?
Yes, our quality management systems are ISO9001 certified to ensure consistent service excellence across all projects.
Do you offer emergency services?
We provide 24/7 emergency response for property insurance claims with rapid site attendance and continuous project updates.
Which geographic areas do you cover?
While based in Yorkshire, we operate nationwide with regional offices in Cheshire and the North West supporting UK-wide projects.
How do you handle vulnerable clients?
Our team receives specific training for working with vulnerable tenants, offering home visits and flexible communication options to accommodate special needs.
Can you manage large-scale projects?
Yes, we act as principal contractor for complex projects, managing all regulatory requirements from planning permission to final completion.
