Business Details
26 Years
experience
Emergency
services
Expert Appliance Repairs & Parts in Peterborough
Established in 2000, 1st Call is a trusted independent appliance servicing company with over four decades of industry expertise. Our founder began training on domestic appliances in 1979, mastering repairs for twin-tub washing machines and hoover juniors before progressing to modern energy-efficient models. We specialise in servicing washing machines, dishwashers, ovens, hobs, fridges, freezers, and vacuum cleaners while supplying spare parts to both trade and domestic customers nationwide. Our technical knowledge spans major brands including Hotpoint, Indesit, Electrolux, Sebo, and Zanussi. We operate a warehouse in Peterborough, offering next-working-day delivery across the UK (subject to carrier availability).Our services cater to private homeowners, letting agencies, landlords, charities, and repair agents. With deep local market understanding in Peterborough and surrounding areas, we provide fixed-price repairs including callout, labour, and follow-up visits. Our diagnostic process ensures transparency, allowing customers to review total costs before committing. Testimonials highlight our reliability, technical proficiency, and exceptional customer service from over 20 years of community engagement.
Services
Washing Machines Repairs
Dishwasher Servicing
Oven Repairs
Fridge Freezer Repairs
Vacuum Cleaner Servicing
Spare Parts Supply
Details
- Year established: 2000
Highlights and features
- 44 years of appliance repair expertise since 1979
- Next-working-day parts delivery across the UK
- Fixed-price repairs with no hidden charges
- Expert diagnostics before any repair commitment
- Supplies to major white goods brands nationwide
What people say
Knowledgeable and efficient
Fixed the problem immediately
Great service
Proper gentleman
Highly recommended
Services
Washing Machines Repairs
Specialist repairs for all washing machine components including motors, belts, doors, and electronic controls. Our engineer diagnoses issues with energy-efficient models and vintage machines alike. We source genuine replacement parts directly from major manufacturers for prompt resolution.
Dishwasher Servicing
Comprehensive dishwasher maintenance covering seals, rack wheels, heating elements, and drainage systems. Our technical expertise ensures optimal performance through thorough cleaning and component replacement using manufacturer-approved parts for long-term reliability.
Oven Repairs
Expert servicing of oven doors, seals, heating elements, and control panels. We address both mechanical failures and electronic faults in modern and traditional models, restoring safe cooking functionality with precision diagnostics and quality replacement components.
Fridge Freezer Repairs
Specialist diagnosis and repair of refrigeration units including compressor issues and radiator malfunctions. We implement effective solutions for temperature regulation problems, ensuring food safety with rapid response and genuine manufacturer parts.
Spare Parts Supply
Nationwide spare parts distribution for major brands including Hotpoint, Indesit, and Electrolux. Our extensive inventory covers motors, electronics, and mechanical components with next-working-day delivery. We support both DIY enthusiasts and professional engineers with technical advice.
People
Tom
Owner & Lead Engineer
With 44 years' experience since 1979, Tom established 1st Call in 2000 after training engineers and developing stock control systems. He specialises in appliance diagnostics and repairs, serving domestic and trade customers from Peterborough.
Questions
Do you repair all appliance brands?
We service major brands including Hotpoint, Indesit, Electrolux, Sebo, and Zanussi. Contact us with your specific appliance details for confirmation.
How quickly can you respond to repair requests?
We operate daily in Peterborough and surrounding areas within 48 hours. Emergency repairs often receive same-day attention when possible.
Can I purchase spare parts without repairs?
Yes, we retail genuine appliance components to both trade professionals and DIY customers with next-working-day delivery available nationwide.
What payment methods do you accept?
Payment details are discussed during booking. We confirm costs upfront before any repair work commences to ensure transparency.
Do you offer warranty on repairs?
All our repairs use quality components with workmanship guaranteed. Specific warranty terms are provided at the time of service.
Can you service commercial appliances?
Yes, we handle commercial washing machines and selected trade equipment. Contact us directly to discuss your business requirements.
