Business Details
Emergency
services
Expert Drainage Services UK
We are Metro Rod, the UK's leading drainage specialists with a nationwide network of locally employed engineers. Our expertise spans comprehensive drainage solutions for both domestic and commercial clients, including emergency unblocking, CCTV surveys, and advanced robotic cutting technology. With over 80 tankers operating 24/7 across the country, we deliver rapid response times and technical excellence backed by decades of industry experience. Our commitment to innovation is demonstrated through our Connect customer portal, providing real-time job updates and transparent service tracking. As part of the Metro Plumb group, we combine specialist drainage knowledge with integrated plumbing solutions to ensure complete customer satisfaction.Our pollution prevention services help businesses comply with Environment Agency regulations while protecting local water systems. Through continuous investment in training and equipment, we maintain the highest standards of technical proficiency and customer care. Our track record of successful projects, evidenced by customer testimonials and repeat business, underscores our position as trusted drainage experts. We prioritise sustainable practices, including tree planting initiatives linked to customer reviews, while maintaining 24/7 emergency availability for urgent drainage needs.
Services
Drain Unblocking
CCTV Drain Surveys
Pump Installations
Tanker Services
Pollution Control
Gutter Cleaning
Robotic Cutting
Drain Mapping
Maintenance Plans
Emergency Repairs
Highlights and features
- We operate 80+ tankers nationwide with 24/7 availability
- Our engineers use advanced robotic cutting technology
- We provide real-time job tracking through our Connect portal
- We offer integrated pollution prevention compliance services
- Our team includes specialists in commercial pump installations
What people say
Amazing service
Brilliant drains unblocked
Superb leak fixed
Great service
Grateful shop owner
Services
Drain Unblocking
Our advanced unblocking services utilise high-pressure jetting and robotic cutting technology to clear stubborn blockages in domestic and commercial drainage systems. Engineers respond rapidly to emergencies while minimising property disruption. Regular maintenance prevents future issues through proactive intervention.
CCTV Drain Surveys
We conduct detailed CCTV inspections using specialist cameras to diagnose drainage problems and map pipe networks. This non-invasive method identifies cracks, root ingress, and blockage locations with precision. Reports include digital footage and recommended remedial actions for informed decision-making.
Pump Installations
Our qualified engineers design and install pump systems for residential and commercial properties requiring wastewater management solutions. Services include pump chamber installations, control system upgrades, and maintenance contracts. We supply and service all major pump brands with tailored configurations.
Tanker Services
With over 80 tankers nationwide, we offer 24/7 high-pressure drain jetting, septic tank emptying, and gully cleaning services. Our fleet handles flood water removal, grease trap emptying, and interceptor maintenance. Regular desilting prevents drainage failures in commercial and residential settings.
Pollution Control
We help businesses meet Environment Agency requirements through drain mapping, maintenance planning, and pollution prevention measures. Services include discharge point identification, interceptor installation, and emergency spill response. Regular inspections ensure ongoing compliance with environmental regulations.
Questions
What drainage services do you offer for residential properties?
We provide complete residential drainage solutions including unblocking, CCTV surveys, pipe lining, gutter cleaning, and emergency repairs using advanced equipment.
Are your engineers available for emergencies outside normal hours?
Yes, our 24/7 emergency service operates nationwide with rapid response times for urgent drainage issues at any time.
How do you handle commercial drainage requirements?
We offer tailored commercial services including pump station maintenance, pollution control compliance, and planned maintenance contracts for businesses.
Can you assist with pollution prevention for businesses?
Our specialists provide comprehensive pollution control services including drain mapping, maintenance plans, and Environment Agency compliance support.
How can I track service progress after booking?
Our Connect portal provides real-time updates with job status, photos, descriptions, and invoice information accessible 24/7.
Videos
Reviews (2)
Becky Simmonds Princess West
Nov 09, 2017
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would like to thank Robert for coming out and fixing my blockage in the main drains fast reliable and got to the problem straight away Thankyou Robert like my little boy said u the man haha
Deborah Tallon
Sep 16, 2017
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A big thank you to Andy from Metro Rod who came to my rescue on Friday evening. A cheerful approach to his work in effectively resolving the problem made all the difference to the experience.
