Business Details
13 Years
experience
Expert Crystal & Glass Repair Services in Stourbridge
With over four decades of dedicated expertise in the crystal and glass industry, we specialise in restoring both contemporary and antique pieces to their former glory. Our founder, Mel Simmons, is a renowned British Master Craftsman who personally oversees every repair, combining traditional techniques with modern precision. From chipped glasses to intricate antique crystal renovations, our service caters to individual collectors, heritage enthusiasts, and trade professionals alike. Based in Stourbridge, our workshop offers a comprehensive appraisal and repair process, ensuring each item receives meticulous attention.We prioritise clear communication, providing transparent timelines and risk disclosures to maintain trust with our clients. Our commitment to preserving craftsmanship extends to educating customers on the feasibility of repairs before any work commences. Operating independently since 2013, we continue to build a reputation for excellence through word-of-mouth referrals and satisfied patrons.
Services
Crystal Glass Repairs
Antique Crystal Renovation
Chipped Glass Restoration
Broken Feet Repair
Hand Cut Crystal Engraving
Waterford Crystal Repairs
Doulton Crystal Repairs
Swarovski Crystal Repairs
Baccarat Crystal Repairs
Edinburgh Crystal Repairs
Details
- Year established: 2013
Highlights and features
- We have 40 years of experience in crystal and glass craftsmanship.
- Our repairs are personally conducted by a Master Craftsman.
- We specialise in antique and heirloom restoration.
- Transparent risk disclosures protect customer interests.
- Nationwide service with local workshop accessibility.
Services
Crystal Glass Repairs
We restore damaged crystal and glass items, including chipped rims, broken bases, and missing components. Our techniques preserve structural integrity while maintaining aesthetic value. Ideal for both modern and antique pieces requiring professional attention.
Antique Crystal Renovation
Specialist renovation of antique crystal items, including polishing, re-cutting, and reassembly. We prioritise historical accuracy while ensuring functional longevity. Trusted by collectors and auction houses nationwide.
Hand Cut Crystal Engraving
Precision hand-cut engraving for decorative and personalised crystal pieces. Using traditional tools, we recreate intricate patterns or add bespoke designs to enhance your crystal's value.
Broken Feet Repair
Reattachment and reinforcement of broken or missing feet on crystal decanters, glasses, and vases. Our methods ensure stability without compromising the item's original design.
Waterford Crystal Repairs
Specialised restoration for Waterford and other premium crystal brands. We address cracks, chips, and wear while maintaining the manufacturer's signature clarity and craftsmanship standards.
People
Mel Simmons
Director
Master Craftsman with 40 years' experience in crystal and glass restoration. Recognised as a leading British expert in antique crystal renovation and hand-cut engraving techniques.
Questions
What types of crystal repairs do you offer?
We repair chipped glasses, broken feet, missing components, and antique crystal items. Services include polishing, re-cutting, and brand-specific restorations like Waterford or Swarovski.
Can antique crystal items be restored?
Yes, we specialise in antique crystal renovation, preserving historical integrity while repairing damage. Our expertise covers Baccarat, Edinburgh, and Brierley crystal pieces.
How long does a typical repair take?
Most repairs take 5-10 days depending on complexity. We confirm feasibility before starting work and provide estimated timelines during initial consultations.
Do you offer in-person appraisals?
Yes, our Stourbridge workshop provides free appraisals. We advise on repair options and risks, ensuring you make informed decisions about your crystal items.
What are the risks involved in crystal repair?
While we take utmost care, repairs carry inherent risks of breakage. Customers accept responsibility for potential damage during transit and restoration processes.
