Ruxley Manor, situated on Maidstone Road in Sidcup, was founded in 1964, nearly 100 years on from Henry Evans founding H. Evans and Sons. Since this time the Garden Centre has gone from strength to strength, expanding our offering and providing the local community with quality produce and entertainment. We are proud to still remain a family business with the 5th generation of the family running the business today. We are proud to be members of the Garden Centre Association and our promise is simple - purchase any hardy plant from our outdoor plant area and if, after having followed the plant's care instructions, it fails to grow and thrive, return it to us with your original label and receipt within 5 years and we will be pleased to offer a credit note or exchange it with a plant of equivalent value.
We do our best to make sure that accessibility at Ruxley Manor Garden Centre is as all encompassing as we can possibly make it. Below are a few things we have put in place to make your visit easier. If you have any suggestions about how we can improve accessibility please send us a message via our contact page. Here at Ruxley we have a very large and accomodating car park, with 20 disabled parking bays right by our Food Hall entrance. We offer a Carry To Your Car Service all the time we are open, if you need assistance to your car - wherever that might be in our car park - simply ask a member of staff for assistance and we'll be happy to help.
We arrived at the hot food counter while an older women with grey short hair was moving around the food, we waited there for 15 minutes whilst she ignored us- not once looking up to say anything. Then the chef finally popped his head out after ignoring us too and said that they are getting the lunch ready so they can't serve us yet. There was no courtesy from either person to politely inform us that we have to wait in the first place. Being spoken to in a rude manner I decided to not eat anything, noticing that no one wore a hair net either. Suggestion: if your staff are unable to talk to their customers and ask them to wait whilst they swap from breakfast to lunch, please put up a written notice instead- it's better then pretending you can't see your customers.
Visited for the first time today having pre-booked and pre-paid for a circus themed afternoon tea. After waiting for 40 minutes for the food (and 50 mins for the kid's food - even after telling staff that one of the children was diabetic and her sugars were getting a bit low); what came out wasn't what had been promised and paid for and was mostly inedible. We had to ask for items which were missing whilst watching the staff serving other tables in the meantime. The staff were all trying really hard and were really apologetic but it was clearly chaos and the kitchen was unable to cope. Now this is understandable when you just turn up and order food but totally unacceptable when you have pre-booked and pre-paid for something. When I mentioned that the food was not circus themed as promised, I was told that it was Valentines Day so it was Valentines themed. This I was well aware of but it was advertised and paid for as a Circus themed afternoon tea. Cue some very disappointed children. I have formally complained so let's see if Ruxley Manor can redeem themselves as a refund was not forthcoming today after being requested. Hugely disappointing for all, and a tad embarrassing given that this was supposed to be a birthday treat for family. I shouldn't think we will be back. I wasn't massively happy about paying up front for this very reason as it would seem that once it is all paid for, very little care is then taken to provide a decent service! I would recommend that you think very carefully about booking afternoon tea here.
Lovely place, excellent food, great customer service, good prices, and amazing people! My mum came from South America to visit uk during the greeting season, she absolutely loved this place so beautiful and full of attractions that we couldn't leave these lovely place! Thanks everyone got involved on this trip!
Carrying on with dry January? Warners non-alcoholic gin is now available in the Food Hall! This delicious non-alcoh… https://t.co/1CObZotJsL
It's National Nest Box Week this week! The aim is to encourage people to put up nest boxes and help birds breed na… https://t.co/6bZObNM1QJ
What better way to get the children involved with gardening than to treat them to their very own tools! Why not pla… https://t.co/PVtzqLNzAQ
Bake something exciting this half term with our themed baking kits! These kits include everything you need apart fr… https://t.co/rJ252A9yLy
The original full body workout is a good gardening session! It’s a great way to keep fit physically and mentally!… https://t.co/W0MzPMgkk6
Now that the snow is starting to clear it’s a good time to think about preparing your beds for spring by digging th… https://t.co/wF8V9PjFhz
Garden care essentials are now available to purchase online as well as in store! Shop for feeds and fertilisers fro… https://t.co/stzp1mlYLd
With all the snow and ice it's important to keep off the grass as much as possible to avoid compaction and damage.… https://t.co/PXDdqCrQWO
We’ve had lots of snow today but we are still open! Share your snowy snaps with us in the comments below, we’d love… https://t.co/cDc1jFs4bV
Don’t forget that pancake day is on Tuesday 16th February! We have everything you need to make the best pancakes fr… https://t.co/nziTyJwI81
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