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Business Details
28 Years
experience
Emergency
services
Trusted Window & Door Repairs in Essex
The Window Medic is a family-owned business with over 25 years of dedicated service to the Essex community. Specialising in window and door repairs, we combine extensive industry expertise with a customer-centric approach to deliver cost-effective, durable solutions. Our team, led by Jack and Dan, prioritises your needs, offering comprehensive glazing repair services for residential and commercial properties. From misted glass and security upgrades to emergency repairs, we ensure minimal disruption while restoring functionality and safety. Our commitment to quality is underscored by a 5-year glass guarantee and free, no-obligation quotes.

As a locally rooted company, we pride ourselves on understanding regional requirements and providing tailored advice. With 24/7 emergency availability, we address urgent issues promptly, ensuring peace of mind. Our services extend to commercial clients, including shopfronts and offices, with a focus on compliance and energy efficiency. By blending technical proficiency with transparent communication, we have established ourselves as a trusted partner for maintaining and enhancing property integrity across Essex and surrounding areas.
Services
Glass Replacement Window Repairs Door Repairs Commercial Repairs Pet Flaps Blown Units Security Upgrades Bifold Servicing
Details
  • Year established: 1998
Highlights and features
  • We have over 25 years of experience in window and door repairs.
  • Our team provides 24/7 emergency services for urgent glass repairs.
  • We offer free, no-obligation quotes with no pressure to commit.
  • Our engineers deliver cost-effective solutions tailored to your needs.
  • We are a locally rooted, independent company serving Essex communities.
Services
Glass Replacement
We replace misted, cracked, or damaged glass units with high-quality alternatives. Our process ensures energy efficiency and security while maintaining aesthetic appeal. Suitable for residential and commercial properties, this service restores functionality and enhances property value through durable, long-lasting solutions.
Window Repairs
Our specialists address draughts, alignment issues, and hardware malfunctions in windows. By repairing hinges, gaskets, and locks, we improve energy efficiency and security. This service extends the lifespan of existing windows, offering cost-effective alternatives to full replacements.
Door Repairs
We repair and upgrade door components including locks, handles, and hinges. Our solutions enhance security, eliminate draughts, and restore smooth operation. From emergency fixes to preventative maintenance, we ensure doors meet safety standards and functional requirements for homes and businesses.
Commercial Repairs
Tailored solutions for commercial properties including shopfronts, offices, and schools. We handle emergency glass breakages, security upgrades, and compliance-focused installations. Our team minimises business disruption while ensuring energy efficiency, safety, and adherence to regulatory standards for commercial premises.
24/7 Emergency Services
Available round-the-clock for urgent glass or door issues, our emergency service addresses broken windows, insecure locks, and other critical problems. Rapid response times ensure immediate safety and security, with temporary or permanent solutions provided by experienced engineers.
People
Jack Grisley
Operations Manager
Jack oversees daily operations at The Window Medic, leveraging his expertise in customer relations and logistics. With a background in retail management, he ensures efficient service delivery and client satisfaction through organisational excellence and a personable approach.
Dan Hill
Head Engineer
Dan brings over 30 years of window trade experience to The Window Medic. His technical proficiency spans manufacturing to installation, making him the go-to expert for complex repairs. His hands-on knowledge guarantees precise, durable solutions for all window and door challenges.
Questions
What areas do you cover?
We operate throughout Essex, including Basildon, Billericay, Chelmsford, and Southend-On-Sea, plus surrounding counties.
Do you offer emergency repairs?
Yes, we provide 24/7 emergency services for urgent glass or door issues requiring immediate attention.
What guarantees do you offer?
All glass replacements come with a 5-year guarantee for your peace of mind.
Are your engineers qualified?
Our team has over 25 years' combined experience with expertise in all aspects of window and door repairs.
Can you repair commercial properties?
Yes, we specialise in commercial repairs for shops, offices, and schools with minimal business disruption.
How do I get a quote?
Contact us via phone or email for a free, no-obligation quote with no pressure to proceed.