Business Details
16 Years
experience
Professional Domestic Cleaning Services in York
Established in 2010, Cleanhome York is a family-run business dedicated to providing reliable domestic cleaning services. Our rigorous vetting process ensures every cleaner undergoes identity checks, home visits, and reference verification, with only 2% of applicants meeting our standards. We prioritise personal relationships between clients and cleaners, offering tailored services including weekly, fortnightly, and spring cleaning. Our team's extensive experience in property management and customer service guarantees professional, flexible solutions for diverse household needs. We maintain transparency by allowing clients to meet and approve their cleaner before commencement, ensuring complete satisfaction.Our commitment to quality is reflected in our repeat client relationships and meticulous attention to detail. Operating across York and surrounding areas, we combine local knowledge with national service standards. Our office hours (Monday-Friday, 09:00-17:00) ensure timely responses to client inquiries. We adhere to government health guidelines, maintaining safety protocols for both clients and staff. Customer testimonials consistently highlight our professionalism, reliability, and exceptional value for money.
Services
Domestic Cleaning
Weekly Cleaning
Fortnightly Cleaning
Spring Cleaning
Ironing Services
Details
- Year established: 2010
Highlights and features
- We conduct double interviews and home visits for all cleaners
- Only 2% of applicants pass our rigorous vetting process
- Clients meet cleaners before service commencement
- Established in 2010 with proven industry expertise
- Personalised service with consistent cleaner assignments
What people say
Fantastic job
Extremely professional
Quick to respond
Second pair of hands
Great value for money
Services
Domestic Cleaning
Our domestic cleaning service provides comprehensive house cleaning tailored to individual requirements. Experienced professionals handle all property types, from small apartments to large family homes. Clients receive customised cleaning schedules with flexible duration options.
Weekly Cleaning
Scheduled weekly cleaning maintains consistent home hygiene. Cleaners work to agreed schedules with the same professional visiting each week. Services include dusting, vacuuming, and surface cleaning as required.
Spring Cleaning
Annual deep cleaning service targets hard-to-reach areas and intensive tasks. Available exclusively to regular clients, this service includes thorough cleaning of windows, baseboards, and kitchen appliances.
Ironing Services
Professional ironing assistance available as part of regular cleaning visits. Cleaners handle household laundry requirements with attention to garment care instructions and folding preferences.
Fortnightly Cleaning
Flexible biweekly cleaning schedule for maintenance between deep cleans. Services adapt to seasonal requirements, focusing on high-traffic areas and specific client priorities during each visit.
People
Sharon Bradley
Franchisee Owner
With Middle Eastern property management experience overseeing 400+ villas, Sharon brings expert recruitment skills and customer service knowledge. She personally vets all local cleaners using proven industry standards.
Phil
Co-Owner
Co-founder with extensive domestic cleaning experience, Phil ensures service quality through rigorous staff selection. He manages operational standards across multiple Yorkshire locations including York and Thirsk.
Questions
How do you vet your cleaning staff?
We conduct double interviews, home visits, and reference checks for all applicants. Only 2% of candidates pass our comprehensive vetting process.
Can I meet my cleaner before hiring?
Yes, we arrange personal meetings between clients and cleaners before service commencement to ensure mutual comfort and understanding of requirements.
Do you offer emergency cleaning services?
While we don't provide emergency services, we can often accommodate urgent requests within our regular service framework depending on availability.
What areas do you cover?
We serve York city and surrounding areas including Thirsk, Tadcaster, Selby, Easingwold, and nearby villages within a 30-mile radius.
How are cleaning prices calculated?
Our standard rate is £18.25 per hour. Final costs depend on property size, cleaning frequency, and specific client requirements discussed during initial consultation.
What happens if I'm dissatisfied with my cleaner?
We guarantee client satisfaction. If any issues arise, we'll promptly provide an alternative cleaner at no additional cost until complete satisfaction is achieved.
