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Business Details
41 Years
experience
Premium Flooring Solutions in Exeter
Established in 1985, Ian Wills Carpets & Flooring has built an exceptional reputation for delivering premium flooring solutions across Exeter and the surrounding 20-mile radius. With over 35 years of dedicated experience, our team specialises in supplying and fitting carpets, engineered wood flooring, laminate, Karndean, natural flooring, and vinyl, ensuring every project meets the highest standards of craftsmanship. We prioritise customer satisfaction by offering comprehensive services, including subfloor preparation, repairs, and expert advice, supported by partnerships with leading brands. Our commitment to quality is reflected in our meticulous attention to detail, from precise measurements to thorough clean-ups, ensuring every installation is completed to perfection.

Operating with transparency and integrity, we provide free quotations, flexible scheduling, and a personal home-viewing service to accommodate individual needs. Recognised for our reliability and professionalism, we have consistently delivered outstanding results, as evidenced by numerous positive testimonials from satisfied clients. Our team's extensive knowledge and dedication to continuous improvement ensure we remain at the forefront of the flooring industry, offering innovative solutions tailored to both residential and commercial spaces.
Services
Carpets Engineered Wood Flooring Laminate Flooring Karndean Flooring Natural Flooring Floor Preparation Vinyl Flooring
Details
  • Year established: 1985
Highlights and features
  • We have over 35 years of experience in the flooring industry.
  • All fitting is carried out in-house by our expert team.
  • We source products exclusively from top brands for superior quality.
  • We offer comprehensive subfloor preparation and repair services.
  • We provide free, no-obligation quotations tailored to your needs.
What people say
Flawless installations Exceptional attention to detail Professional and friendly team Highly recommend Superb quality flooring
Services
Carpets
We supply and fit premium carpets from leading brands like Ulster and Cormar, ensuring durability and style. Our expert team provides precise measurements, subfloor preparation, and thorough clean-ups for a seamless installation. Clients benefit from tailored advice to select the perfect carpet for their space and budget.
Engineered Wood Flooring
Our engineered wood flooring combines aesthetic appeal with exceptional stability, ideal for high-traffic areas. We offer expert installation, including parquet designs and moisture-resistant finishes. Clients receive tailored recommendations to ensure long-lasting, beautiful results that enhance their property's value.
Karndean Flooring
We specialise in Karndean LVT flooring, offering wood and stone effects with superior durability. Our team ensures precise fitting and subfloor preparation for commercial and residential spaces. Clients enjoy low-maintenance, scratch-resistant flooring that withstands heavy use while maintaining elegance.
Floor Preparation
We provide comprehensive subfloor preparation, including screeding, DPM installation, and replacement. Our meticulous approach ensures a flawless foundation for any flooring type. Clients benefit from a hassle-free process, with old flooring removal and disposal included in our service.
Laminate Flooring
We supply and install high-quality laminate flooring in various wood effects, designed for durability and easy maintenance. Our team offers expert fitting and tailored advice to match clients' styles and budgets. Laminate floors are ideal for high-traffic areas, combining practicality with aesthetic appeal.
People
Ian Wills
Owner
With over 35 years of experience, Ian leads our team with expertise in flooring installation and client service. He ensures every project meets exacting standards, offering hands-on guidance from consultation to completion. His commitment to quality and customer satisfaction has built our strong local reputation.
Dan
Senior Installer
Dan brings extensive expertise in flooring installation, delivering precise and efficient workmanship. He collaborates closely with clients to ensure their vision is realised, maintaining professionalism and attention to detail throughout every project.
Lisa
Sales Advisor
Lisa provides expert guidance in selecting the perfect flooring solutions, combining product knowledge with a friendly approach. She manages consultations and supports clients throughout the process, ensuring their needs are met with tailored recommendations.
Questions
What areas do you serve?
We cover Exeter and surrounding areas within a 20-mile radius, including Torquay and Okehampton.
Do you offer free quotations?
Yes, we provide free, no-obligation quotations tailored to your specific flooring needs.
What flooring brands do you work with?
We partner with leading brands such as Ulster, Cormar, Karndean, and Quickstep for premium quality options.
Can you handle subfloor preparation?
Yes, we offer comprehensive subfloor preparation, including repairs, screeding, and DPM installation.
Are your installers experienced?
Our team has over 35 years of combined experience, ensuring expert installations for every project.
Do you provide aftercare advice?
Yes, we offer maintenance tips to ensure your new flooring remains in excellent condition long-term.
Reviews (3)
Susan Sercombe
May 04, 2018 Report
I am very grateful to Ian and his 'lads' for the superb job they did in fitting a new carpet to my hall, stairs and landing. The stairs are open in.
Jim Engelbach
Mar 14, 2017 Report
Ian and his crew laid wooden flooring through most of our house, including the stairs which were very challenging and did an absolutely superb job. We could not find fault with his service in any way. His experience and advice was invaluable. When it came to choosing the carpets, Ian's wife was so helpful in their shop, and also gave us fantastic advice based on experience. My advice to anyone reading this, based on my experience, is don't even think of going to anybody else if you want a proper flooring job done in South Devon.
Keith Lambeth
May 12, 2016 Report
Ian and Co did some work or us a couple of months ago but moving house and other stuff means that I haven't done review yet. here it is. When you ask someone to do a job you normally look for knowledge, skill, access to good materials and hard work. Ian and his team have all of this covered in spades! We were nightmare clients with tight deadlines that couldn't change and other work in the house that interfered with the schedule for the flooring. Ian and his guys worked like blazes to make it work and gave us the advice we needed throughout.

I can't stress enough the knowledge and experience that Ian brings to a job (on seeing the work our builder asked for Ian's number for his own house). A great man and a great team to work with and a great floor. If Ian's free don't go anywhere else.