Business Details
14 Years
experience
Emergency
services
Professional Cleaning Services in London
ProLux Cleaning has been delivering professional cleaning solutions across London since 2012. Our expertise spans carpet, upholstery, mattress, rug, and curtain cleaning, supported by over 90,000 satisfied customers. We utilise advanced hot water extraction technology and eco-friendly Prochem products, ensuring safe, effective results for homes and businesses. Certified by Checkatrade, NCCA, WoolSafe, and BICSc, our trained technicians prioritise punctuality, transparency, and 100% satisfaction. With 24/7 emergency availability and coverage across all London areas, we combine industry-leading equipment with a commitment to customer care, making us a trusted partner for residential and commercial clients alike.
Services
Carpet Cleaning
Mattress Cleaning
Rug Cleaning
Upholstery Cleaning
Curtain Cleaning
Leather Sofa Cleaning
Car Valeting
Stairs Carpet Cleaning
Details
- Year established: 2012
Highlights and features
- Reliable and timely service with over 15 years of industry experience
- Transparent pricing with no hidden costs or additional fees
- Exclusive discounts on combined cleaning services
- Comprehensive coverage across all London areas
- Award-winning customer service with 24/7 support
Associations and certifications
- Checkatrade
- National Carpet Cleaners Association
- WoolSafe
- BICSc
- The Federation of Master Cleaners
What people say
Spotless results
Professional staff
Eco-friendly products
Timely service
Excellent value
Services
Deep Carpet Cleaning Process Explained
Carpet steam cleaning services performed with industrial equipment. In Chesham, our team of carpet cleaners consists of extensively experienced professionals who are fully insured and certified cleaning experts. Equipped with comprehensive training, we are well-prepared to handle a wide range of stains and marks, including coffee, wine, tea, chocolate, and many others.
Carpet Cleaning
At ProLux Cleaning, we deliver professional carpet cleaning through advanced hot water extraction technology, ensuring a deep and hygienic finish. With over 15 years of industry expertise, our certified technicians provide dependable, eco-friendly solutions suitable for both homes and businesses. We operate every day of the year, offering safe, WoolSafe-approved cleaning products for exceptional results.
Upholstery Cleaning
At ProLux Cleaning, we take pride in delivering premium upholstery and textile floor cleaning services using advanced steam extraction machines and eco-friendly detergents. Our fully certified technicians apply their extensive expertise to achieve exceptional results on a wide range of upholstery fabrics. We provide flexible scheduling, operating seven days a week, including bank holidays, at no extra charge. Each service is performed with the utmost care, ensuring your sofas and furnishings are revitalised to the highest professional standard.
People
Desislava Valkanova
Marketing Team Leader
Marketing strategist with expertise in carpet cleaning industry promotion. Develops campaigns highlighting ProLux's technical capabilities and service quality. Ensures consistent brand messaging across all platforms.
George K. Georgiev
Sales Manager
Sales leader with seven years' experience managing client relationships. Focuses on transparent communication and matching customer needs with appropriate cleaning solutions. Drives team performance through motivational leadership.
Samuil Enchev
Sales Representative
Five-year sales veteran known for problem-solving skills and workflow optimisation. Balances client service with operational efficiency, maintaining calm professionalism during high-pressure situations.
Milos
Cleaning Expert
Seven-year technician with expertise in carpet and upholstery cleaning. Combines technical proficiency with customer-focused service, earning consistent positive feedback for thoroughness and reliability.
Marko
Cleaning Technician
Five-year specialist in curtain and rug restoration. Applies precision techniques to remove stubborn stains while preserving fabric integrity. Maintains high standards in both residential and commercial settings.
Questions
How long does carpet drying take after cleaning?
Drying typically takes 1-3 hours with proper ventilation. We recommend using heaters or fans to accelerate the process, especially during colder months.
Do you offer emergency cleaning services?
Yes, we provide same-day and emergency cleaning across London with no extra charges for weekend or bank holiday appointments.
Are your cleaning products safe for children and pets?
All services use Prochem's eco-friendly solutions, which are 100% safe for families and animals. We also offer specific non-toxic options upon request.
Can you clean delicate fabrics like silk or velvet?
Our technicians specialise in handling delicate materials using adjusted water temperatures and pressures to ensure fabric integrity remains intact.
What payment methods do you accept?
We accept credit/debit cards, online bank transfers, and cash payments for your convenience.
Do you guarantee stain removal?
We guarantee removal of all physically removable stains. Some permanent damage from bleach or prolonged exposure may remain after treatment.
Videos
Reviews (20)
Sam Engutsamy
Jul 06, 2023
Report
The team were extremely prompt in responding to my initial enquiry regarding the cleaning of a vintage armchair. All questions were carefully answered and a home visit was booked in at a time and date which best suited me. The technician who visited, Ivo, did an amazing job on the armchair. He explained the process and was super polite and professional. I'll definitely be using Prolux again!
F. Q.
Jul 03, 2023
Report
Daniel was very good. He took his time to make sure all stains from the carpet were gone and took care to make sure he was being considerate of things around the house too.
Aj
Jul 03, 2023
Report
Quick and thorough deep clean of the car interior - seats look like new. Daniel was punctual, polite and did a very good job.
C. Griffiths
Jul 01, 2023
Report
Good communication, good price, very polite and I got an honest appraisal of what I could expect. The appointment was timely and carpet cleaned up great considering its condition
Greg S.
Jun 30, 2023
Report
Service was great. Tech was on time and very professional. Very happy overall. Services:Carpet steam cleaning, Upholstery cleaning
Dwaine Michael Omar Prescod
Jun 30, 2023
Report
Amazing group of guys. p customer here don't waste your time looking for other people these are the best in the industry in my opinion they don't promise what they can't deliver and they always explain everything
Nuala
Jun 28, 2023
Report
Daniel was punctual and professional. He explained everything before starting and did a great job. Also left everything in great condition.
R. R. M.
Jun 28, 2023
Report
Daniel was very professional and polite, on time, and explained everything to us very clearly. Excellent service, top marks!
Ms. Nicki Obrien
Jun 28, 2023
Report
Daniel was so polite and efficient. The carpet looks like new again. I have two small dogs and it needed cleaning, I was so happy with the service. Would highly recommend.
Naveed Rao
Jun 27, 2023
Report
Denial did the job done very professionally and smoothly. Great company great people. Very positive attitude. Well done.
Fatima Maani
Jun 27, 2023
Report
I was extremly impressed with the quality of cleaning by Prolux Cleaning. The staff were very professional and got straight to work. They didnt rush the cleaning ang made my carpets and sofa spanking clean! I would definitely be hiring this company again! Services:Carpet steam cleaning, Upholstery cleaning
Lecee S.
Jun 24, 2023
Report
I had a lovely gentlemen named Daniel clean my carpet and sofa and he done an amazing job, considering the fact I had many stains caused by toddler daughter. He was very informative throughout the process and polite. Thank you.
Aissatu Djalo
Jun 24, 2023
Report
Very professional and helpful. Good conduct and highly available to make sure client is happy with the service. Highly recommended!
Shanique Garwood
Jun 24, 2023
Report
Dimitar done a wonderful wonderful job with my rugs, I also had a velvet chair which I ask him to do last minute and he was more than happy to do it, I am very happy and will be booking again very soon, I will also not hesitate to recommend to my friends and family. Thank you!
Bobby Liddar
Jun 21, 2023
Report
Great service from start to finish. Booking was simple and the person sent to the house to do the cleaning was very helpful and worked super hard to ensure we were 100% satisfied with the job. Would highly recommend and would definitely use again.
Lauren Williams
Jun 19, 2023
Report
Great company. This is my second time using them. They have exceptional customer service and they clean extremely well. My carpet and previously my car were in quite a stained state but they mainly came up like new. Services:Carpet steam cleaning, General carpet cleaning
Kash Ali
Jun 17, 2023
Report
Fast and friendly service that don't cut corners when cleaning your car. Amazing company will definitely recommend to all.
Muhammad Hafiz
Jun 06, 2023
Report
I'd recently used Prolux to clean the boot of my car after having a spillage - the service I received was exceptional, was called the day before to remind me of the appointment, then again on the day with an ETA. The person who attended arrived on time and was very thorough in the cleaning and kept me informed of the different steps and processes he was taking to restore the car boot. Would 100% recommend and use them again for any steam cleaning! Sorry for the late review!
Zahra Hossainian
Jun 03, 2023
Report
My car had severe mold on all the seats and all over the car. ProLux provided an excellent service, I was warned the mold might have caused eroding of the car seat material however the results were outstanding. Quick, efficient, great communication, great value, would definitely recommend :
Rachel Sherlock
Jun 02, 2023
Report
Would definitely recommend Prolix Cleaning. They did a great job and were quick/reasonably priced. Very friendly too.