In most instances, our leak detection service can be fully reimbursed under your building insurance as part of a ‘Trace and Access’ (also known as ‘Track and Trace’) claim. ‘Trace and Access’ covers the costs associated with locating (trace) and reaching (access) the leak, which may include removing floor finishes and excavatingconcrete floors. Most insurance policies provide £5,000.00 in ‘Trace and Access’ or ‘track and trace’ coverage.
We supply a comprehensive written report with photographs and a detailed invoice within 48 hours of our visit to facilitate your insurance claim. To check if you have ‘Trace and Access’ coverage, review the ‘Escape of Water’ section of your insurance policy.
Sarah King— Our landlord organised a visit from Leak Detection 24/7 due to our high water bills
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