Business Details
36 Years
experience
Emergency
services
Trusted 24/7 Locksmith Services in Cardiff
PPM Lock Smiths has been delivering professional locksmith services across South Wales for over three decades. Our expertise spans key cutting, car key replacement, safe installation and repair, and advanced push-button door entry systems. Operating from our Cardiff base, we serve clients in Pontypridd, Barry, Newport, Bridgend, and surrounding areas. As MLA-approved locksmiths with police and DBS-checked engineers, we combine industry accreditation with comprehensive insurance coverage to ensure client security. Our 24/7 emergency response service eliminates call-out fees while maintaining rapid response times, typically within an hour.With three decades of technical experience and City & Guilds-certified specialists, we provide both residential and commercial clients with durable security solutions. Our commitment to quality is demonstrated through 12-month guarantees on all parts used in installations. The business maintains strict adherence to professional standards while offering transparent pricing structures for all services.
Services
Key Cutting
Car Key Replacement
Safe Opening
Push Button Door Locks
Emergency Lock Repairs
Details
- Year established: 1990
Highlights and features
- 30 years of continuous service to South Wales properties
- MLA-approved status with police and DBS-checked engineers
- 24/7 emergency response with guaranteed one-hour arrival
- No call-out fees for any time-of-day service requests
- 12-month warranty on all installed security components
Associations and certifications
- Master Locksmiths Association (MLA)
- Federation of Master Locksmiths
Services
Car Key Replacement
We provide urgent replacement car keys for all vehicle makes and models, including transponder keys with immobiliser systems. Our engineers can retrieve keys locked inside vehicles and program new remote controls. With mobile service units operating across South Wales, we typically respond within an hour for Cardiff-based requests.
Safe Installation
Our certified engineers supply and install fire-resistant and burglary-resistant safes from leading UK manufacturers. We offer Harlech Lite, Dudley Harlech, and Europa Series safes with cash ratings from 2,000 to 35,000. All installations include professional advice on optimal security configurations for home and business premises.
Push Button Locks
We install keyless access systems using PIN codes, key fobs, or smartphone integration. Our digital lock solutions include mechanical push-button systems and electronic access control for commercial properties. Systems can be integrated with existing security infrastructure or replace traditional key mechanisms entirely.
Emergency Lock Repairs
Available 24/7 for urgent lockouts and security breaches, our engineers carry standard replacement parts for immediate repairs. Services include lock picking, cylinder replacement, and boarding-up for compromised entry points. No additional charges apply for out-of-hours emergency call-outs.
Safe Opening
We provide non-destructive safe opening for lost combinations or misplaced keys. Our specialists handle both domestic and commercial safes, including those secured through inheritance or business transitions. We also offer combination changes and lock mechanism upgrades for existing safe owners.
Questions
What areas do you cover?
We operate within a 50-mile radius of Cardiff, covering Pontypridd, Barry, Newport, and Bridgend. Emergency services are available across our coverage area 24 hours a day.
Do you charge call-out fees?
No, we do not charge any call-out fees for our locksmith services, regardless of the time of day or day of the week.
Can you replace transponder car keys?
Yes, we have specialist equipment to program transponder keys for vehicles manufactured after 1995, including remote control functions and immobiliser systems.
What payment methods do you accept?
We accept Mastercard, Visa, Maestro, BACS transfers, cash, Delta, Visa Electron, and PayPal for all our locksmith services.
Do you offer guarantees on work?
All parts used in our installations come with a 12-month guarantee. Our engineers guarantee the quality of their workmanship for the same period.
Are your locksmiths certified?
We are MLA-approved locksmiths with police and DBS-checked engineers. Many of our team hold City & Guilds certifications in specialist locksmith disciplines.
Reviews (7)
Tina John
Jul 20, 2022
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Excellent service. Keys stolen. Urgently needed new front door lock. Phil arrived within an hour- 20 mins early! Job done quickly and efficiently. Also needed new car keys. Phil Suggested Keys 4 Cars. Rang them. They arrived in less than an hour and Mark did the job in no time. Wouldn't hesitate to recommend both.
Ceri H.
Jul 26, 2021
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Excellent prompt and friendly service.
Came to the rescue within 30 minutes. Very professional, friendly service, I would totally recommend PPM Locksmiths.
Came to the rescue within 30 minutes. Very professional, friendly service, I would totally recommend PPM Locksmiths.
Sarah Bear
Jun 28, 2021
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Popped in to get a key cut. Phil was super helpful and even showed me the different designs you can have on the keys. He was chatty and friendly while I waited. Took less than 5 minutes for my key to be done. Definitely recommend! Will be going back to get more keys cut and will be recommending him to my family! Thank you both for you help
Gareth Evans
Jun 21, 2021
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Absolute life savers, I visited the Cardiff store today to have a copy of my vans emergency key made, Ive tried all the high street key cutting businesses and nobody could help. Mercedes were asking Crazy money for a key. The guys at PPM went above and beyond to select the right blank and cut it for me. It works perfectly. I would definitely recommend PPM Locksmiths and use their services again in future. Great servicegreat price too. Thanks guys.
Mark Channon
May 28, 2021
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Dont under any circumstances purchase anything from their shop in Dominions arcade in Cardiff!! RIP off artist! Asked him for a secure lock for a locker and he recommended a 3 digit combination lock - and I informed me that it would cost 29.99. Thought it was a little expensive but he said it was a top lock. It was useless - wouldnt fit properly or wouldnt turn properly so took it back. (Checked on line and found out it retails at under 11.00!) Left it for an hour and when I went to pick it up he told me that I had damaged it.
Not true! Tried fitting it again - still no good! Asked for refund and was told I couldnt! Told me I couldnt because I didnt buy it online?? I then asked him about the price he charged me and he replied, and I quote, WE CAN CHARGE WHAT EVER WE WANT
Not true! Tried fitting it again - still no good! Asked for refund and was told I couldnt! Told me I couldnt because I didnt buy it online?? I then asked him about the price he charged me and he replied, and I quote, WE CAN CHARGE WHAT EVER WE WANT
Arthur O.
May 04, 2021
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I rang PPM about noon,they said we'll be there circa 3 to 4.Guy arrived at 2.20 left at 2.55 having done an excellent job,tidied up after and it was a very reasonable price.
Marc M.
Apr 01, 2021
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Absolutely fantastic service. Recommend highly. Was locked out of our house and PPM arrived within 25 minutes, job was not as straightforward as first thought but all resolved with new parts in just over an hour. PPM must be your first call for all locksmith services. Thanks once again