Business Details
Trusted Chimney Services in Crawley Down
Milborrow Chimney Sweeps, established in Crawley Down, has built a reputation as a trusted provider of chimney sweeping, repairs, and installations for over a century. Our team of HETAS-qualified chimney sweeps and Gas Safe-registered engineers delivers professional solutions for residential and commercial properties across the South East. As a family-run business, we combine traditional expertise with modern techniques, holding Royal Warrants for our work at prestigious locations.Our commitment to safety, efficiency, and customer satisfaction ensures flues, fireplaces, and stoves remain in optimal condition. With a heritage spanning generations, we serve diverse propertiesfrom historic homes to modern developmentswhile maintaining a focus on environmental responsibility and technical excellence.
Services
Chimney Sweeping
Flue Relining
Stove Installation
Fireplace Repairs
Gas Appliance Servicing
Chimney Repairs
Boiler Maintenance
Historic Restoration
Emergency Callouts
Carbon Monoxide Testing
Highlights and features
- We offer over 100 years of combined experience in chimney maintenance and installation.
- Our team holds HETAS and Gas Safe certifications for guaranteed safety and compliance.
- Family-run business with Royal Warrants for exceptional service at prestigious locations.
- We provide tailored solutions for historic properties, modern homes, and commercial premises.
- Committed to environmental responsibility through efficient fuel usage and waste reduction.
Associations and certifications
- HETAS
- Gas Safe Register
What people say
Reliable
Dedicated
Polite
Professional
Excellent reputation
Services
Chimney Sweeping
Regular chimney sweeping prevents blockages and ensures safe operation. Our HETAS-certified sweeps use advanced techniques to remove soot and debris from all chimney types. Clients receive tailored advice on maintenance schedules based on fuel type and usage, ensuring compliance with fire safety regulations.
Gas Appliance Servicing
Annual gas appliance servicing maintains efficiency and safety. Gas Safe engineers inspect stoves, boilers, and flues for leaks or faults. This service includes carbon monoxide testing and adjustments to ensure optimal performance and regulatory compliance for residential and commercial properties.
Flue Relining
Flue relining restores damaged chimneys using stainless steel liners. This service improves draft efficiency and prevents heat loss in older or cracked flues. Our engineers assess structural integrity and recommend relining solutions tailored to property type and fuel usage requirements.
Fireplace Repairs
Comprehensive fireplace repairs address cracks, erosion, or structural damage. We restore brickwork, rebuild chimney stacks, and replace damaged components using traditional materials. This service ensures safety while preserving aesthetic and functional integrity for historic and modern properties.
Stove Installation
Professional stove installation ensures safe, efficient operation. We fit wood-burning, multi-fuel, and gas stoves with appropriate flue systems. All installations meet HETAS standards, including certification for council compliance and insurance purposes across residential and commercial settings.
People
Kevin Giddings
Owner
Kevin Giddings has led Milborrow Chimney Sweeps since 1982, expanding from a sole trader to a leading regional company. His expertise spans historic restorations and modern installations, supported by Royal Warrant recognition for work at royal estates.
Ben Giddings
Operations Manager
Ben Giddings manages daily operations, combining inherited knowledge with modern techniques. He oversees a team of certified engineers, ensuring high standards in chimney maintenance and installations across diverse properties from period homes to commercial developments.
Questions
How often should I have my chimney swept?
Smokeless fuel chimneys annually, coal twice yearly, wood-burning quarterly, and gas/oil-fired annually. Frequency depends on usage patterns.
Are your engineers certified for gas appliance work?
Yes, our engineers hold Gas Safe registration for servicing and installing gas stoves, boilers, and flues to industry standards.
Do you handle historic fireplace restorations?
We specialise in restoring period fireplaces and chimneys, using traditional methods while ensuring modern safety compliance for listed buildings.
Can you install stove systems in new builds?
We fit wood-burning, multi-fuel, and gas stoves with appropriate flue systems, providing HETAS-certified installations for council compliance.
What areas do you cover?
We serve West Sussex, East Sussex, South London, Kent, and Surrey, including Crawley, Croydon, and Reigate.
Do you offer emergency chimney services?
While we don't provide 24/7 emergency callouts, we prioritise urgent cases and offer prompt daytime assistance for blockages or faults.
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Reviews (2)
Kathy Lee
Oct 21, 2016
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Booked a 9-12 time slot one month in advance of appointment. Day before received message to say the call would be the latter end of time slot, fair enough I though, 11-12 perhaps. No such luck! At 12.30 I called the office, was told he was a little late and would be with me by 1pm. At 1.30 I called again, spoke to manager who told me he had no id a where Oli was, they were really busy because customers all leave it too late now n the season to get their chimneys swept. Seemed oblivious to the fact they booked the visit so busy or not they knew what was on!
Sweep finally arrived at 1.50. Conversations with head office very unsatisfactory. Sweep apologised and got on with the job but my whole day now wasted. I have learned two things, one is to gave my chimney swept in the summer next year and two, never to use Millborrow again.
Sweep finally arrived at 1.50. Conversations with head office very unsatisfactory. Sweep apologised and got on with the job but my whole day now wasted. I have learned two things, one is to gave my chimney swept in the summer next year and two, never to use Millborrow again.
Jason Willie
Sep 12, 2016
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Great service always turn up on time and do a great job! Staff are very polite and very helpful. Thank you all.