Business Details
44 Years
experience
Emergency
services
Expert Carpet & Upholstery Cleaning in Gloucester
Proclene has been delivering professional carpet, upholstery, and rug cleaning services since 1982, combining over four decades of expertise with cutting-edge technology. Our family-run business prioritises safety, thoroughness, and customer satisfaction, using WoolSafe-approved methods and eco-friendly solutions. We employ ISO 9001-certified processes to ensure quality, backed by industry accreditations including WoolSafe, NCCA, and ISO 14001 environmental standards. Our technicians undergo rigorous training, guaranteeing expertise in handling natural fibres like wool, tencel, and viscose.With a 10/10 customer rating from 5,013 testimonials, we offer sanitised, baby-safe, and pet-safe cleaning, supported by a money-back guarantee. Our triple-rinse system ensures deep cleaning and rapid drying, while our commitment to transparency includes fixed pricing and no hidden fees. We serve residential and commercial clients across Gloucestershire, Oxfordshire, Herefordshire, Worcestershire, Bristol, Bath, and Wiltshire.
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Sanitising
Triple Rinse System
Details
- Year established: 1982
Highlights and features
- 40+ years of experience in carpet and upholstery cleaning
- Triple Rinse System ensures deeper cleaning and residue removal
- ISO 14001-certified eco-friendly practices with 40% less water usage
- Sanitisation effective against MRSA, Norovirus, and HIV
- 100% satisfaction guarantee with money-back promise
Associations and certifications
- ISO 9001
- ISO 14001
- WoolSafe
- National Carpet Cleaners Association (NCCA)
- Carpet and Rug Institute
- Guild of Master Craftsmen
- Trading Standards Approved
- Which? Trusted Traders
- CheckaTrade.com
- TrustMark
What people say
Excellent service
Highly recommend
Worth every penny
Outstanding results
Extremely efficient
Services
Carpet Cleaning
Proclenes carpet cleaning uses van-mounted machines with 425% more extraction power than competitors. Our triple-rinse system removes dirt and residues, ensuring carpets dry 80% faster. Sanitisation targets bacteria like MRSA and Norovirus, while WoolSafe-approved methods protect natural fibres. Customers praise our punctuality, transparency, and 10/10 satisfaction ratings.
Upholstery Cleaning
We restore upholstery using eco-friendly solutions safe for pets and children. Advanced stain removal techniques and sanitisation combat odours and pathogens. Our technicians handle delicate fabrics with care, achieving visible results praised in 5,013 testimonials. The process includes furniture moving and same-day drying for minimal disruption.
Rug Cleaning
Specialist rug cleaning preserves antique and handwoven pieces using pH-balanced treatments. We address fibre-specific needs, preventing shrinkage or discolouration. Services include stain protection and sanitisation, with results lasting significantly longer than standard methods. Customers highlight our attention to detail and ability to revive heavily soiled rugs.
Sanitising
Our sanitisation process eliminates bacteria and viruses, including HIV and Hepatitis B. Antimicrobial treatments provide long-term protection, ideal for homes with pets or allergies. This service is integrated into all cleanings at no extra cost, ensuring environments remain hygienic and odour-free for extended periods.
Triple Rinse System
Unique to Proclene, this system removes 98% of cleaning solutions and dirt trapped in fibres. By rinsing three times, we prevent residue build-up that causes rapid re-soiling. Customers report carpets staying cleaner for months, with faster drying times and no sticky residues, enhancing longevity and appearance.
People
Craig Haycock
Director
With over 40 years in the industry, Craig leads Proclenes commitment to excellence. He trains technicians for six years before independent work, ensuring expertise in natural fibres and advanced stain removal. His dedication to customer service has earned 5,013 10/10 reviews.
Questions
What areas does Proclene cover?
We serve Gloucestershire, Oxfordshire, Herefordshire, Worcestershire, Bristol, Bath, and Wiltshire, with our head office in Gloucester.
Are your cleaning solutions safe for pets and children?
Yes, all treatments are baby-safe, pet-safe, and WoolSafe-certified, with no harmful chemicals used in our processes.
Do you offer commercial cleaning services?
Yes, we provide office, builder’s end-of-tenancy, and commercial carpet and upholstery cleaning with minimal disruption.
What guarantees do you provide?
We offer a 100% satisfaction guarantee, stain removal promise, and price-matching policy with no hidden fees.
How long does drying take?
Our advanced systems dry carpets 60-80% faster than competitors, typically within 2-4 hours depending on conditions.
Are your technicians certified?
All technicians are ISO 9001-trained, WoolSafe-qualified, and undergo six years of in-house training before independent work.
