Business Details
19 Years
experience
Emergency
services
Trusted Plumbing & Heating Engineers in St Albans
Established in 2007, Baker Smith has built a reputation as a trusted plumbing and heating company serving St Albans and surrounding areas. Founded by Mark Smith and John Tabor, our team combines over 30 years of industry experience with a commitment to quality workmanship and exceptional customer service. We specialise in boiler installations, central heating systems, emergency plumbing repairs, and gas safety certifications, ensuring all services meet rigorous safety and efficiency standards.As Gas Safe Registered engineers and Which? Trusted Traders, we prioritise transparency, offering fixed-price quotes and 24/7 emergency support. Our dedication to community extends to partnerships with local charities, reflecting our values of integrity and reliability. With thousands of satisfied customers, we remain focused on delivering stress-free solutions tailored to residential and commercial needs.
Services
Boiler Servicing
Central Heating Installations
Emergency Plumbing
Gas Safety Certificates
Leak Detection
Bathroom Renovations
Kitchen Plumbing
Power Flushing
Underfloor Heating
Drain Unblocking
Details
- Year established: 2007
Highlights and features
- Over 15 years of combined experience in plumbing and heating engineering
- Gas Safe Registered for boiler and gas appliance safety certifications
- 24/7 emergency response service for urgent plumbing issues
- Transparent fixed-price quotes with no hidden costs
- Which? Trusted Trader status for proven reliability and customer service
Associations and certifications
- Gas Safe Register
- Which? Trusted Traders
- Hertfordshire Trading Standards
What people say
Friendly, efficient service
Prompt arrival
Professional workmanship
Transparent pricing
Reliable follow-up
Services
Boiler Servicing
Regular boiler servicing ensures optimal efficiency and safety compliance. Our Gas Safe engineers perform comprehensive checks, including flue gas analysis and component inspections. Customers benefit from extended boiler lifespan and reduced energy bills while maintaining warranty validity.
Emergency Plumbing
Urgent plumbing issues receive immediate attention through our 24/7 emergency service. Rapid response teams handle burst pipes, leaks, and heating failures with temporary fixes and permanent solutions. Customers receive priority scheduling during critical situations.
Gas Safety Certificates
We provide Gas Safety Record certifications for residential and commercial properties. Qualified engineers inspect gas appliances, pipework, and ventilation systems to meet legal requirements. Landlords and homeowners receive documented compliance for regulatory purposes.
Central Heating Installations
Full central heating system installations include boiler replacement, radiator fitting, and pipework upgrades. We offer energy-efficient solutions with manufacturer warranties. Customers benefit from improved home comfort and reduced running costs.
Leak Detection Services
Advanced thermal imaging and acoustic listening devices locate hidden leaks precisely. Our method minimises property damage during repairs. Customers avoid structural damage risks while maintaining insurance claim eligibility through professional documentation.
People
Mark Smith
Technical Director
With over 15 years in plumbing, Mark oversees quality control and technical operations. He ensures all installations meet industry standards while maintaining hands-on involvement in complex projects.
John Tabor
Co-Founder
John manages day-to-day operations and customer relations. His 15-year plumbing background informs strategic decisions, focusing on service excellence and team development.
Questions
Do you offer same-day emergency plumbing services?
Yes, we provide immediate assistance for urgent issues like burst pipes and heating failures. Contact us 24/7 at 01727 730 590 for rapid response.
Are your engineers Gas Safe Registered?
All our plumbing and heating engineers hold current Gas Safe registration, ensuring compliance with UK safety standards for gas appliance work.
What areas do you cover?
We operate across St Albans, Hertfordshire, and surrounding London areas including Watford, Stevenage, and Hatfield. Contact us for specific location inquiries.
Do you provide guarantees for your work?
We offer a minimum 12-month guarantee on labour, with manufacturer warranties applying to installed parts and boilers.
How can I obtain a gas safety certificate?
Book a safety inspection with our certified engineers. The process takes approximately 30-60 minutes, with certificates issued immediately upon completion.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and cash payments. Payment terms are agreed in advance for all services.
Reviews (2)
Emma Jane Warriss
Jun 24, 2018
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I have had New taps fitted by you. Tom is really amazing, can't praise him enough for his politeness and professionalism. Please give him a raise! He deserves it. Emma
Natalie Mitchell
May 10, 2018
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Fabulous - would recommend these guys to everyone! I've used them twice now and both times the service has been fantastic. Polite, on time, trustworthy, and a good job done. Thank you!
