Business Details
Your Trusted Heating Engineers in the South West
We are a family-run business dedicated to delivering transparent, high-quality heating solutions. Our expertise stems from hands-on experience with the appliances we install, all supported by manufacturer-specific training to ensure precision in every project. We prioritise customer satisfaction through competitive pricing, clear communication, and a robust after-sales service, including warranty management and routine maintenance. Our team of Gas Safe and OFTEC-registered engineers serves the South West with prompt, reliable installations and repairs.Backed by long-term manufacturer warranties and our own dedicated response service, we combine technical proficiency with a commitment to energy efficiency and sustainability. Customer testimonials highlight our punctuality, professionalism, and ability to resolve complex heating issues efficiently. Our focus on recyclable, climate-friendly boilers and advanced control systems reflects our dedication to reducing environmental impact while maintaining cost-effectiveness for clients.
Services
Boiler Installation
Heating Servicing
Emergency Repairs
Energy Efficiency Upgrades
After-Sales Support
Warranty Management
System Maintenance
Climate-Friendly Solutions
Gas Safe Certifications
OFTEC Registered Services
Highlights and features
- We are a family-run business with transparent pricing and no hidden fees.
- Our engineers attend manufacturer-specific training for precise installations.
- We offer 10-year manufacturer warranties matched by our dedicated support.
- Climate-friendly boilers with 85% recyclable parts reduce environmental impact.
- Customer testimonials highlight prompt service and exceptional after-sales care.
Associations and certifications
- Gas Safe Register
- OFTEC
What people say
Fantastic job
Promptly resolved issues
First class work
Polite and thorough
Excellent after-sales care
Services
Boiler Installation
We install energy-efficient boilers with up to 10-year warranties, ensuring precise setup through manufacturer-trained engineers. Our process includes system flushing, inhibitor application, and smart thermostat integration. Climate-friendly models feature 85% recyclable parts, reducing environmental impact while maintaining cost-effectiveness for homeowners.
Emergency Repairs
Our Gas Safe-registered engineers provide rapid response for heating failures, prioritising same-day solutions. Services include fault diagnosis, component replacement, and system testing. Customer testimonials highlight our ability to resolve long-standing issues caused by previous contractors, ensuring minimal disruption to household comfort.
Energy Efficiency Upgrades
We recommend boilers with advanced efficiency controls and low running costs, supported by chemical cleaning and scale treatment. Our installations reduce fuel consumption while maintaining performance. Recyclable components and smart thermostats align with modern environmental standards, offering long-term savings for residential clients.
After-Sales Support
We manage warranty claims and routine maintenance, including annual servicing and inhibitor top-ups. Our team provides usage guidance post-installation, ensuring optimal system performance. Long-term manufacturer partnerships guarantee continued support, with dedicated assistance for any technical issues.
Gas Safe Certifications
All installations meet Gas Safe and OFTEC standards, with engineers holding registration numbers 178405 and 9929 respectively. We provide compliance documentation, safety checks, and certification for oil and gas systems, ensuring legal adherence and client peace of mind.
People
Quenton
Sales Engineer
Quenton provides accurate quotations and assesses client needs, ensuring tailored heating solutions. His expertise in system design and customer communication ensures seamless installations, as highlighted by multiple positive testimonials from satisfied homeowners.
Sean
Lead Engineer
Sean executes boiler installations and complex repairs with precision, supported by manufacturer training. Customers consistently praise his professionalism, attention to detail, and ability to explain system operations clearly during and after installations.
Ethan
Apprentice Engineer
Ethan assists with installations and maintenance, demonstrating exceptional customer service despite being the team's youngest member. His approachability and technical competence have earned specific recognition in client reviews, highlighting his contribution to project success.
Questions
What heating services do you offer?
We specialise in boiler installations, emergency repairs, servicing, and energy-efficient upgrades using Gas Safe and OFTEC-certified methods.
Are your engineers qualified?
Yes, all engineers hold Gas Safe (178405) and OFTEC (9929) registrations, with ongoing manufacturer-specific training for all installed appliances.
Do you offer financing options?
Yes, we provide finance through Phoenix Financial Consultants, subject to credit checks and FCA-regulated terms.
What areas do you cover?
We serve the South West region, including Swindon, Bath, Bristol, and surrounding counties for installations and repairs.
How quickly can you respond to emergencies?
We prioritise urgent cases and aim to resolve heating breakdowns within 24-48 hours of initial contact.
What warranties are available?
Boilers come with 5-10 year manufacturer warranties, matched by our dedicated after-sales support for covered issues.
