Business Details
41 Years
experience
Emergency
services
Your Trusted Plumbing & Heating Experts in Orpington
Established in 1985, A.C. Wilgar has built a reputation as a trusted provider of plumbing and heating solutions across Kent and South London. Our team of directly employed engineers ensures every project benefits from consistent quality control, with no reliance on subcontractors. We specialise in boiler installations, emergency repairs, and annual maintenance services, all supported by rigorous independent audits and partnerships with leading manufacturers. Our commitment to transparency means customers receive clear pricing with no hidden fees, while our 24/7 emergency response team guarantees rapid support when needed most.With branches in Orpington and Beckenham, we combine local expertise with national standards of excellence. Our financing options, including 0% interest plans for boiler replacements, make essential home improvements accessible without compromising on quality. Customer satisfaction remains our priority, reflected in our consistently high ratings on Trustpilot and Checkatrade.
Services
Boiler Servicing
New Boilers
Emergency Repairs
Homecare Plans
Plumbing Repairs
Powerflushing
Gas Boiler Maintenance
Heating Systems
Smart Controls
Landlords Services
Details
- Year established: 1985
Highlights and features
- We employ all our engineers directly, ensuring quality control and no hidden costs
- Our services are backed by annual independent quality audits
- We offer 24/7 emergency response for urgent plumbing and heating issues
- We provide 0% interest financing options for boiler replacements
- Our engineers receive specialist training directly from major boiler manufacturers
Associations and certifications
- F-Gas Certificate
What people say
Excellent on Trustpilot
Professional engineers
Reliable service
24/7 emergency support
Prompt response times
Services
Boiler Servicing
Regular boiler servicing ensures optimal efficiency and safety while maintaining manufacturer warranties. Our Gas Safe registered engineers perform comprehensive checks on all components, gas pressure, and carbon monoxide levels. Customers benefit from reduced breakdown risks and extended boiler lifespan through our preventative maintenance approach.
New Boiler Installations
We supply and install leading brand boilers with tailored financing options including 0% interest plans. Our engineers handle full system upgrades, ensuring correct sizing and compliance with current regulations. Customers receive detailed guarantees and ongoing support for complete peace of mind.
Emergency Repairs
Available 24/7 for urgent heating and plumbing issues, our rapid response team resolves critical problems within hours. Engineers carry common replacement parts for immediate fixes, minimising disruption to customers' daily routines and maintaining home comfort during emergencies.
Homecare Plans
Our comprehensive homecare plans include annual boiler servicing, priority emergency response, and parts/labor coverage. Customers enjoy predictable costs with no excess charges for covered repairs, ensuring long-term protection for their heating systems and plumbing infrastructure.
Powerflushing
This specialist service removes sludge and scale from central heating systems using high-velocity water flow. It restores system efficiency, reduces component wear, and prevents future breakdowns. Customers benefit from improved heating performance and extended system longevity through our thorough cleaning process.
People
Billy Wilgar
Founder & CEO
Billy established A.C. Wilgar in 1985 and remains actively involved in quality control and customer satisfaction. His hands-on leadership ensures consistent service standards across all operations while maintaining the company's founding principles.
Lisa Hopper
HR & Office Manager
With over 20 years in the industry, Lisa manages staff resources and operational logistics. Her organisational expertise ensures smooth day-to-day operations and supports the team's effectiveness across all service areas.
Gary Wright
Technical Supervisor
A highly experienced engineer, Gary oversees technical operations and emergency response coordination. He mentors junior engineers while maintaining direct customer service involvement, ensuring technical excellence across all projects.
Andrew Cox
Installation Supervisor
Trained from age 16, Andrew brings extensive field experience to installation projects. His technical expertise and quality control focus ensure precise execution of complex heating system installations and upgrades.
Sarah Skinner
Accountant
Sarah manages financial operations with her City background experience. Her financial expertise ensures transparent pricing structures and supports the company's commitment to no hidden costs for customers.
Questions
What areas do you cover?
We serve Kent and South London, including Orpington, Beckenham, and surrounding areas with both emergency and scheduled services.
Do you offer emergency services?
Yes, our 24/7 emergency team responds to urgent plumbing and heating issues across our service area with rapid call-out times.
Can I finance a new boiler?
We offer 0% interest financing options for boiler replacements, spreading costs over 12 months with no upfront payments.
Are your engineers qualified?
All our engineers are Gas Safe registered with manufacturer-specific training, and we conduct annual independent quality audits.
How do I book a service?
Use our online booking system for appointments or call our 24/7 line to schedule boiler services, repairs, or installations.
Do you provide maintenance plans?
Yes, our homecare plans include annual servicing, priority emergency response, and parts/labor coverage for complete system protection.
