Business Details
21 Years
experience
Trusted Double Glazing Solutions in Folkestone
Established in 2005, Ontime Windows is a family-run double-glazing company rooted in traditional values while embracing modern innovation. We specialise in supplying and installing market-leading UPVC windows, composite doors, bi-fold doors, and conservatories, combining German engineering excellence with British craftsmanship. Our team boasts nearly 100 years of combined experience, ensuring every project meets the highest standards of quality and precision. As a Rehau-authorised partner and CERTASS-certified installer, we offer a 10-year guarantee on all installations, reflecting our commitment to durability and customer satisfaction.We pride ourselves on honest pricing, no-pressure service, and a reputation built on over 30 years of industry expertise. Whether replacing a single window or transforming a property with a bespoke conservatory, our approach remains the same: listen carefully, advise professionally, and deliver flawlessly. Our Folkestone showroom allows clients to explore our full product range in person, supported by a team dedicated to making every interaction seamless and stress-free.
Services
UPVC Windows
Composite Doors
Bi-Fold Doors
Conservatories
Double Glazing
Details
- Year established: 2005
Highlights and features
- Our team has nearly 100 years of combined experience in double glazing.
- We offer a 10-year guarantee on all installations for complete peace of mind.
- As Rehau-authorised partners, we supply market-leading German-engineered products.
- Honest pricing with no hidden fees or pressure sales tactics.
- We serve Folkestone and surrounding areas with local knowledge and expertise.
Associations and certifications
- CERTASS
- Rehau
- Planitherm Network
What people say
Reliable fitters
Excellent workmanship
No hassle approach
Friendly staff
Highly recommend
Services
UPVC Windows
Our A-rated UPVC windows combine energy efficiency with security, featuring Rehau profiles for durability. Designed to reduce noise and heat loss, they enhance comfort while lowering energy bills. Ideal for modernising both traditional and contemporary properties.
Composite Doors
Endurance composite doors offer superior strength and thermal performance, available in custom designs. Backed by a 10-year guarantee, they blend style with security, featuring multi-point locking systems and weather-resistant materials for long-term reliability.
Bi-Fold Doors
Sleek aluminium bi-fold doors create seamless indoor-outdoor living spaces. Engineered for minimal sightlines and maximum durability, they open fully to connect homes with gardens, enhancing natural light and property value with precision-crafted finishes.
Conservatories
Custom conservatories extend living spaces using thermally efficient glazing. Designed to match property styles, they feature low-maintenance frames and solar-controlled glass to ensure year-round comfort, transforming homes with bright, functional additions.
Double Glazing
A-rated double-glazed units reduce energy costs by up to 30%, using argon gas and low-E coatings. Replacing outdated windows, they improve insulation, security, and noise reduction, with options for sash, casement, or tilt-and-turn configurations tailored to client needs.
People
Matt Cooke
Team Leader
With over 15 years in double glazing, Matt oversees installations, ensuring precision and client satisfaction. His expertise in Rehau systems guarantees seamless project delivery, from initial quotes to final fittings, maintaining high standards across all work.
Stephen
Surveyor
Stephen conducts detailed property assessments, providing accurate measurements and tailored recommendations. His meticulous approach ensures every project aligns with client needs, combining technical knowledge with a focus on practical, energy-efficient solutions.
Ethan
Installer
Ethan specialises in window and door replacements, known for his attention to detail and clean working practices. Clients praise his professionalism, completing installations efficiently while preserving interior finishes and minimising disruption.
Cam
Fitter
Cam excels in precision installations, particularly for complex door and window projects. His courteous manner and technical skill ensure flawless results, earning repeated commendations for transforming spaces with minimal mess and maximum care.
Andy
Senior Installer
Andy brings decades of experience to every job, mentoring junior staff while delivering expert craftsmanship. His focus on quality and client communication ensures installations meet both technical and aesthetic expectations, reinforcing the company's reputation for excellence.
Questions
What guarantees do you offer on installations?
All installations come with a 10-year guarantee covering materials and workmanship, ensuring long-term durability and customer confidence.
How long does the installation process take?
Most projects are completed within six weeks from measurement to installation, with timelines confirmed during the initial consultation.
Do you offer bespoke design options?
Yes, we tailor windows, doors, and conservatories to match property styles, using custom colours, finishes, and configurations for unique results.
Are your products energy efficient?
All windows and doors are A-rated for energy efficiency, featuring double glazing and advanced sealing to reduce heat loss and noise.
Can you replace single glazed windows?
Yes, we specialise in upgrading single-glazed units to modern, energy-efficient alternatives, improving comfort and reducing energy bills.
Do you work on commercial properties?
Yes, we provide tailored solutions for commercial buildings, including offices and retail spaces, focusing on security, durability, and compliance.
