Business Details
16 Years
experience
Your Trusted Flooring Partner in Thetford
Established in 2010, Thetford Carpet Warehouse is a family-run business dedicated to providing high-quality flooring solutions tailored to individual needs. Our expertise spans budget-friendly carpets, luxury vinyl tiles, and durable domestic options, all supported by professional fitting services and expert advice. We prioritise customer satisfaction through competitive pricing, free home visits, and a stress-free installation process. Our team offers comprehensive support, including subfloor repairs, furniture moving, and uplift services, ensuring a seamless experience. With a physical showroom open Monday to Thursday, we also provide flexible Saturday appointments and a convenient 'Home Choose' service for added accessibility. Transparency remains central to our operations, with clear pricing structures and no hidden fees.Our commitment to local customers is reflected in our personalised approach, whether clients require full installations or simply purchase materials for trusted installers. Over 14 years of industry experience enables us to deliver tailored solutions for residential and commercial projects of all scales. We maintain rigorous quality standards across all products, including heavy domestic and luxury deep-pile options, while offering practical benefits like our 20% supply-only discount for self-installations. Our reputation as trusted flooring specialists continues to grow through consistent delivery of reliable, customer-centric services.
Services
Carpets
Vinyl Flooring
LVT Flooring
Free Home Visits
Supply Only Offer
Details
- Year established: 2010
Highlights and features
- We are family-run flooring specialists operating since 2010 with local expertise
- Our free home visits bring flooring samples directly to your doorstep
- We offer professional subfloor preparation and full installation services
- Competitive pricing maintained through direct-to-customer supply models
- Flexible Saturday appointments available for customer convenience
What people say
Expert advice
Stress-free installation
Flexible appointments
Competitive pricing
Professional service
Services
Carpets
We supply and install carpets ranging from budget-friendly no-underlay options to luxury deep-pile saxonies. Our selection caters to diverse needs including heavy domestic use and aesthetic preferences. Professional fitting services ensure optimal durability and appearance across residential and commercial spaces.
Vinyl Flooring
Our vinyl flooring solutions combine practicality with modern design, offering water-resistant surfaces suitable for high-traffic areas. Expert installation includes subfloor preparation and precise cutting for seamless finishes in both domestic and commercial environments.
LVT Flooring
Luxury vinyl tile installations replicate natural materials while providing enhanced durability. We offer comprehensive services from sample selection through professional fitting, ensuring accurate subfloor assessment and long-lasting results for contemporary interior spaces.
Free Home Visits
Our 'Home Choose' service brings flooring samples directly to clients, enabling informed decisions in their own environment. This complimentary service includes expert advice tailored to specific room dimensions, usage requirements, and aesthetic preferences across Thetford and surrounding areas.
Subfloor Repair
Professional subfloor services address structural issues through plyboarding, screeding, and crack repairs. We conduct thorough assessments before installation to guarantee optimal surface conditions, ensuring longevity and performance of new flooring materials in both residential and commercial properties.
People
Brett
Co-Owner
With 14 years of flooring expertise, Brett co-founded Thetford Carpet Warehouse to provide local customers with quality solutions. He oversees installations and product selection, combining technical knowledge with customer-focused service to ensure satisfaction.
Gem
Co-Owner
Gem co-owns Thetford Carpet Warehouse, applying her industry experience to client consultations and business operations. She specialises in matching flooring solutions to lifestyle needs while maintaining the company's commitment to personalised service since 2010.
Questions
Do I need an appointment for showroom visits?
No appointment needed during opening hours (Mon-Thu 9:30am-2:30pm). We recommend calling first to ensure availability.
Are weekend appointments available?
We're closed Fri-Sun but offer arranged Saturday morning visits and home sample consultations at convenient times.
Do you remove existing flooring?
Yes, we provide uplift and disposal services. Costs vary depending on project scope and requirements.
Can I use my own floor layer?
Yes, we supply materials to trusted installers with local delivery options available for an additional charge.
Do you repair subfloors before installation?
Our professionals offer full subfloor preparation including plyboarding, screeding, and crack repairs.