Business Details
Shop Premium Rugs Online UK
The Rug Seller is a premier destination for high-quality rugs, now proudly part of the Rugs Direct Online Limited family. With an extensive collection spanning washable, outdoor, and luxury rugs, we combine style with functionality to meet diverse customer needs. Our commitment to quality is reflected in partnerships with renowned brands like Hug Rug, Louis de Poortere, and Oriental Weavers, ensuring every product meets rigorous standards.We prioritise customer satisfaction through competitive pricing, regular promotions, and a user-friendly online shopping experience. Our team remains dedicated to helping customers transform their spaces with the perfect rug solutions.
Services
Washable Rugs
Outdoor Rugs
Hall Runners
Doormats
Luxury Rugs
Anti-Slip Mats
Designer Rugs
Wool Rugs
Sisal Rugs
Geometric Rugs
Highlights and features
- We offer 20% off all products during Black Friday sales
- We provide washable, anti-slip, and outdoor-specific rug solutions
- We stock designer brands including Louis de Poortere and Hug Rug
- We guarantee price matching for identical products
- We support eco-friendly options with natural fibre rugs
What people say
Great quality
Fast delivery
Excellent customer service
Perfect fit
Stylish designs
Services
Washable Rugs
Our washable rugs combine practicality with style, featuring anti-slip backing and durable materials. Ideal for kitchens, bathrooms, and high-traffic areas, they withstand frequent cleaning while maintaining vibrant colours. Pet owners particularly appreciate their easy maintenance and stain-resistant properties.
Outdoor Rugs
Designed for exterior spaces, these weather-resistant rugs enhance patios, terraces, and gardens. Crafted from UV-stabilised fibres, they resist fading and moisture damage. Customers use them to create inviting outdoor living areas with both comfort and aesthetic appeal.
Luxury Rugs
Premium designer collections from brands like Louis de Poortere feature intricate patterns and superior craftsmanship. These statement pieces elevate interior spaces, with options ranging from traditional Persian designs to contemporary abstracts in various textures.
Hall Runners
Specially proportioned runners enhance hallway aesthetics while providing comfort underfoot. Available in wool, sisal, and synthetic materials, they reduce noise and wear in high-traffic passageways while complementing interior decor schemes.
Anti-Slip Mats
These functional mats feature non-slip backing for enhanced safety in wet or busy areas. Commonly used in kitchens, entryways, and children's play areas, they combine practical safety features with decorative patterns to suit various interiors.
Questions
Do you offer international shipping?
We currently focus on UK deliveries. For international orders, please contact our customer service team to discuss options and shipping rates.
Can I return rugs if unsatisfied?
We accept returns within 30 days of delivery for unused, resalable items. Customers must contact our support team first to obtain a returns authorisation number.
Are rugs vacuum cleaner safe?
Most rugs work with standard vacuum cleaners. For delicate weaves or long fibres, we recommend using appropriate attachments and gentle settings to maintain longevity.
How to clean outdoor rugs?
Outdoor rugs require regular shaking and spot cleaning. For deep cleaning, hose them down and air dry completely before reuse to prevent mildew formation.
Do you price match competitors?
Yes, we match verified competitor prices for identical products. Contact our team with proof of pricing before placing your order for consideration.
What rug sizes are available?
We offer multiple sizes from small mats (80x150cm) to oversized rugs (280x390cm+), including standard runners and custom-cut options for specific spaces.
Reviews (2)
Jemma Elston
Dec 23, 2016
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Really pleased with the rug which has taken us 2 years to pick. Really want to thank the nice lady who helped (lady with the long blonde hair) and for putting up with our kids while we ummmed and rrrr'd for ages. Room looks warm and cosy. Great customer service, merry Christmas x
Carol Fareham
Dec 23, 2016
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Ordered and paid for a rug on the 9th December, as per website, delivery is 7 working days. Contacted them on 14th Dec as my account still said processing, to be told delivery is now week commencing 19th Dec. I thought that would be ok as would still arrive in time for Christmas. I emailed again on the 21st as order was still being processed to be told it is still for delivery that week. I have still not received this rug and the "company" is now closed until the 3rd January!
I have received no communication from them apologising for the delay or updating me on the status apart from basic response from them when I mailed them. Have now asked for a full refund, but I guess that will be delayed as well. Very poor service. Edited to add: How can a company close for 10 days with outstanding, unfulfilled orders. I have had no emails telling me this order would not be processed before they shut for their Christmas holidays nor was I offered an alternative or a refund. So I now have no rug and no money!
I have received no communication from them apologising for the delay or updating me on the status apart from basic response from them when I mailed them. Have now asked for a full refund, but I guess that will be delayed as well. Very poor service. Edited to add: How can a company close for 10 days with outstanding, unfulfilled orders. I have had no emails telling me this order would not be processed before they shut for their Christmas holidays nor was I offered an alternative or a refund. So I now have no rug and no money!