Business Details
22 Years
experience
Emergency
services
Expert Heating & Plumbing Services in Newbury
BGM Heating & Plumbing has been delivering expert heating and plumbing services across Newbury, Thatcham, and surrounding areas since 2004. Our reputation for honesty, reliability, and professionalism is built on decades of combined experience, with our engineers holding Gas Safe registration and extensive qualifications in domestic gas work, unvented systems, and modern heating technologies. We pride ourselves on maintaining the highest standards of safety and customer service, offering comprehensive solutions including boiler installations, air source heat pumps, emergency repairs, and annual servicing.Our team, led by founder Barry Eldred, includes fully trained professionals with backgrounds at British Gas and other industry leaders, ensuring technical excellence and ongoing compliance with evolving regulations. Recognised by Trading Standards and the Gas Safe Register, we combine cutting-edge technology with a commitment to transparency, fixed pricing, and 24/7 emergency support, serving both residential and commercial clients with tailored care plans and flexible financing options.
Services
Air Source Heat Pumps
Boiler Installation
Boiler Servicing
Emergency Repairs
Plumbing Services
Gas Safety Certificates
Water Softeners
Care Plus Plans
Central Heating
Boiler Finance
Details
- Year established: 2004
Highlights and features
- Gas Safe registered engineers with over 20 years' local experience
- 24/7 emergency repair service available across Berkshire
- Flexible boiler finance options with no deposit required
- Recognised by Trading Standards' Buy with Confidence scheme
- Comprehensive training programme ensuring up-to-date technical expertise
Associations and certifications
- Gas Safe Register
- Financial Conduct Authority (FCA)
What people say
Excellent service
Very professional
Prompt response
Friendly engineers
Clean and tidy
Services
Air Source Heat Pumps
Our air source heat pump solutions provide energy-efficient heating and hot water, operating at over three times the efficiency of traditional boilers. We offer full design, installation, and maintenance services, helping homeowners access the 7,500 government grant. Our systems reduce carbon emissions while maintaining reliability in diverse weather conditions across Berkshire.
Boiler Installation
We install high-efficiency gas, oil, and LPG boilers with options for combi, system, and regular models. Our engineers ensure minimal disruption during installation, offering flexible financing with no deposit and up to 12 years' warranty. All installations comply with current Gas Safe regulations and building standards across Newbury and Thatcham.
Emergency Repairs
Available 24 hours a day, our emergency repair service addresses urgent heating and plumbing issues. We prioritise rapid response times, with engineers equipped to handle boiler failures, leaks, and gas safety concerns. Existing Care Plus customers receive priority scheduling during winter months for guaranteed peace of mind.
Boiler Servicing
Regular boiler servicing ensures optimal performance and safety compliance. Our Gas Safe engineers conduct thorough inspections, cleaning components and identifying potential issues. We provide service reminders, safety certificates, and discounted rates for customers on our Care Plus maintenance plans.
Gas Safety Certificates
We issue Gas Safety Records (GSRs) for residential and commercial properties, ensuring compliance with legal requirements. Our engineers inspect gas appliances, flues, and pipework to guarantee safe operation. Landlords receive digital certificates with online verification, valid for 12 months across all properties in Berkshire.
People
Barry Eldred
Owner & Director
Founder of BGM Heating & Plumbing, Barry brings over 25 years' experience from British Gas and independent contracting. He oversees operations and technical training, ensuring adherence to Gas Safe standards and continuous staff development.
Nick Moss
Senior Gas Engineer
Nick specialises in complex boiler installations and emergency repairs, with 12 years' service at BGM. He holds advanced qualifications in unvented systems and maintains strong customer satisfaction through clear communication and technical expertise.
Gary Crittenden
Lead Engineer
With 43 years' industry experience including British Gas, Gary provides technical mentorship and handles high-complexity jobs. He ensures compliance with safety regulations while delivering training to apprentices and junior engineers.
Ben Crittenden
Gas Safe Engineer
Qualified in 2021, Ben performs boiler services and installations with support from senior engineers. He focuses on customer education about system maintenance and energy efficiency improvements across domestic properties.
Oliver Chadwick
Plumbing Technician
Oliver joined BGM after completing apprenticeship training, now handling plumbing installations and boiler repairs. He works closely with qualified engineers to develop gas safety expertise while maintaining high standards of cleanliness and customer care.
Questions
What areas do you cover?
We serve Newbury, Thatcham, and surrounding areas in Berkshire, including Reading, Didcot, and Bournemouth for major installations.
Are your engineers Gas Safe registered?
Yes, all our gas engineers hold current Gas Safe registration and undergo regular manufacturer training to maintain technical excellence.
Do you offer emergency services?
We provide 24/7 emergency repair services for boiler failures, leaks, and gas safety issues with rapid response times across our service area.
Can I get boiler finance?
Yes, we offer flexible boiler finance options with no deposit and repayment terms up to 12 years through our FCA-regulated partners.
What's included in your Care Plus plan?
Our Care Plus plans include annual boiler service, unlimited breakdown visits, priority emergency response, and boiler replacement discounts for comprehensive heating protection.
How do I book a service?
Book online 24/7 via our website, call us during operating hours, or email for non-urgent enquiries to schedule your preferred appointment slot.
