Business Details
31 Years
experience
Trusted Water Softener Supplier and Installer in Finchampstead
Established in 1995, we are a family-run business dedicated to providing high-quality water softening solutions across the UK. Our team combines over 30 years of industry experience with a commitment to customer care, offering tailored installations, reliable aftercare, and competitively priced salt deliveries. All our water softeners are twin-tank, non-electric systems designed for efficiency and longevity, backed by warranties of up to 10 years. With a proven track record of successful installations dating back 25 years, we prioritise transparency, professionalism, and long-term client satisfaction.Our services extend to supplying drinking water systems and replacement filters, ensuring comprehensive water quality solutions. Customer testimonials consistently highlight our prompt service, technical expertise, and attention to detail, from initial consultation to final installation. We maintain rigorous standards through continuous staff training and partnerships with trusted manufacturers, ensuring every project meets exacting specifications.
Services
Water Softener Installations
Twin Tank Systems
Salt Delivery
Aftercare Service
Drinking Water Systems
Details
- Year established: 1995
Highlights and features
- We offer free, no-obligation surveys for tailored water softening solutions.
- Our installers have minimum 30 years' industry experience.
- All systems include a 10-year parts warranty.
- We supply competitively priced salt with free delivery.
- Proven reliability with systems installed 15-25 years ago still operational.
What people say
Professional and efficient service
Excellent, efficient and reliable service
Top class service and workmanship
Prompt and satisfactory service
Exceptional service from sales to aftercare
Services
Water Softener Installations
We provide professional installation of twin-tank, non-electric water softeners designed for optimal efficiency. Our experienced engineers ensure seamless integration with existing plumbing systems, offering both residential and commercial solutions. All installations include comprehensive aftercare support and warranty coverage.
Twin Tank Systems
Our twin-tank water softeners operate continuously without service interruption during regeneration. These non-electric systems use advanced salt management technology for consistent performance. Backed by 10-year parts warranties, they deliver reliable limescale protection for households of all sizes.
Salt Delivery
We offer competitive pricing on block salt and mini curved salt tablets for all twin-cylinder systems. Our free delivery service ensures timely replenishment of consumables, with flexible ordering options available through our online shop or direct contact.
Aftercare Service
Our comprehensive aftercare includes system checks, salt level monitoring, and technical assistance. Customers benefit from prompt response times and expert troubleshooting, ensuring long-term optimal performance of their water softening systems.
Drinking Water Systems
We supply and install drinking water filtration systems compatible with existing softeners. Our range includes replacement cartridges and three-way taps for purified drinking water, enhancing both quality and convenience for household users.
People
Kevin
Owner
With over 30 years in water treatment, Kevin leads our team with technical expertise and customer-focused service. He oversees installations and consultations, ensuring every project meets exacting standards while maintaining our family business ethos.
Tim Woods
Plumber
Tim specialises in precise, clean installations with over 15 years' experience. Known for his attention to detail, he handles complex setups efficiently while providing clear explanations of system operations to homeowners.
Sarah Thomas
Sales Manager
Sarah manages client consultations and sales, offering expert product knowledge since 2017. She coordinates free surveys and ensures customers receive tailored solutions matching their specific water quality requirements.
Andrew
Installation Specialist
Andrew delivers expert installations with a focus on problem-solving for challenging setups. His technical proficiency ensures optimal system performance, supported by clear customer guidance on maintenance and operation.
Pete
Plumber
Pete combines technical skill with meticulous workmanship, specialising in seamless system integrations. His installations consistently receive praise for neatness and efficiency, reflecting his 20+ years in the plumbing industry.
Questions
How do water softeners work?
Our twin-tank systems use ion exchange to remove calcium and magnesium ions causing limescale. One tank softens water while the other regenerates, ensuring continuous supply.
What areas do you cover for installations?
We operate nationwide, with salt delivery available in specified regions shown on our website map. Contact us for specific location inquiries.
What warranty applies to installations?
All systems include a 10-year parts warranty and 2-year labour guarantee, covering manufacturing defects and workmanship issues under normal usage conditions.
Can I install a system myself?
We offer free surveys for DIY installations but recommend professional fitting to ensure optimal performance and warranty validity.
How often does salt need topping up?
Salt levels typically require replenishment every 4-6 weeks, depending on water hardness and household usage. Our systems feature clear indicators for easy monitoring.
Do you service existing systems?
Yes, we provide maintenance and repairs for all twin-cylinder non-electric water softeners, regardless of original supplier.
