Business Details
Expert Water Softener Solutions in Guildford
Water Softener Services is an independent family-run business established to provide specialist water softening solutions across Surrey, South London, Hampshire, West Sussex, and Berkshire. With over 15,000 satisfied customers, we combine decades of expertise with a commitment to service excellence. Our in-house team of highly trained engineers delivers domestic and commercial installations, repairs, and maintenance without subcontractors.All work is fully guaranteed for 1 - 10 years, supported by 5,000,000 public liability insurance. As a trusted local company, we prioritise unbiased advice, tailoring solutions to individual needs while maintaining partnerships with leading manufacturers like Kinetico and Harvey Water Softeners.
Services
Water Softeners
Installation
Repairs
Drinking Water Systems
Salt Supply
Highlights and features
- We are a local family business with service as our strength
- All engineers are in-house, highly trained, and experienced
- Work is fully guaranteed from 1 to 10 years
- Public liability insurance cover of 5,000,000
- Offer unbiased service from start to finish
Associations and certifications
- Financial Conduct Authority
What people say
Excellent expert service
Prompt and efficient service
Reduced eczema symptoms
Fair pricing
Professional engineers
Services
Water Softeners
We supply and install advanced water softening systems that eliminate limescale buildup in plumbing and appliances. Our non-electric and electric models cater to domestic and commercial needs, improving energy efficiency by up to 75% while reducing soap and detergent usage. Systems include the eco-friendly Mini Max Innova with twin resin cylinders and a 10-year guarantee.
Installation
Professional installation services ensure optimal placement of water softeners in kitchens, utility rooms, or garages. Our in-house engineers tailor installations to property requirements, offering bypass setups and compatibility with existing plumbing. Commercial installations include rapid-response servicing for high-usage environments like schools and hotels.
Repairs
We provide prompt repair services for all water softener brands, including factory refurbishments. Our engineers diagnose issues remotely where possible, avoiding unnecessary callouts. Regular maintenance plans extend system lifespan and maintain performance, with 24-month service intervals for electric models.
Drinking Water Systems
Our drinking water systems integrate with softeners to deliver purified water via dedicated taps. Options include reverse osmosis purifiers, carbon filtration for taste improvement, and scale reduction units. Filter replacements are available with annual reminders to ensure continued water quality.
Salt Supply
We supply block, mini curve, and tablet salt in bulk quantities for all softener types. Local delivery options cover Surrey and surrounding areas, with nationwide shipping available. Salt packs are priced competitively, including 8kg block salt from 6.80 and 4.30kg mini curve packs from 3.80.
People
Bob Sargeant
Owner
With over 30 years in the water softening industry, Bob Sargeant leads our team. He has installed systems since the 1980s and transitioned to Harvey Water Softeners in 2001. Known for honest advice, he personally oversees complex installations and customer service.
Questions
Do water softeners help with eczema?
Scientific studies show softened water reduces skin irritation from hard water minerals. Many customers report significant eczema improvement within months of installation.
How much do water softeners cost to run?
Block salt systems cost around £5/month for two people. Electric systems use 25kg bags at £9/month. Non-electric models require less frequent servicing.
Can I install a water softener myself?
We offer DIY kits with free commissioning support, but professional installation is recommended for warranties and optimal performance.
Are emergency repairs available?
We provide prompt repairs during operating hours but do not offer 24/7 emergency services. Remote diagnostics help resolve many issues without visits.
Do you service commercial properties?
Yes, we specialise in commercial installations for schools, hotels, laundries, and healthcare facilities with tailored maintenance plans.
Can I buy salt online?
Yes, our online shop offers block, mini curve, and tablet salt with delivery across the UK. Local collection is available in Guildford.
