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Trusted Electrical Services in Peterborough
Response EPR has established itself as a leading electrical support provider in the UK, delivering expert services across multiple sectors for over 30 years. Our commitment to building lasting client relationships is demonstrated through our proven track record of successfully completing over 30,000 instructions to date. We maintain a comprehensive checklist of essential components, including computer hardware and pre-assembled temporary power supply boards, to ensure we meet client demands during challenging times. Our mobile workforce operates 24/7, 365 days a year, providing emergency response services that prioritise site safety and rapid reinstatement of power and lighting. Through our subsidiary Smart Home Charge, we offer EV charging solutions with expert advice for both residential and commercial clients.

Our Video Response Service reduces unnecessary call-outs by enabling remote diagnostics, while our client portal provides live engineer tracking and up-to-date project information. We maintain over 200 essential items in our vans for minor electrical repairs, ensuring minimal inconvenience to customers. Our services span emergency response, electrical testing and certification, plumbing repairs, dehumidification, and electrical upgrades. We work closely with insurance policyholders, letting agents, and restoration operatives to deliver quality workmanship that aligns with our ethos of client care. Our First Time Fix ethos guarantees high-standard workmanship, supported by positive client testimonials praising our professional service and efficient solutions.
Services
Emergency response EV charging Video response Client portal Electrical testing Repairs Dehumidification Power reinstatement Plumbing repairs Electrical upgrades
Highlights and features
  • Over 30 years' experience in electrical services
  • 24/7 emergency response available nationwide
  • Video response service reduces unnecessary call-outs
  • Client portal with live engineer tracking
  • Guaranteed first-time fix for all projects
What people say
Excellent service Highly recommend Prompt, professional Efficient solutions Reliable
Services
Emergency response
Our nationwide emergency response service operates 24/7, providing rapid deployment of skilled technicians for urgent electrical issues. We prioritise site safety and power reinstatement to prevent secondary damage. Our mobile teams carry essential equipment for immediate repairs.
EV charging
We offer comprehensive EV charging solutions for homes and businesses through our subsidiary Smart Home Charge. Our expert team provides site assessments, charger selection guidance, and professional installations to industry standards.
Video response
Our innovative video response service enables remote issue diagnosis through scheduled video surveys. This reduces unnecessary visits by allowing engineers to assess problems and prepare solutions in advance.
Client portal
The client portal provides real-time project updates and engineer tracking. Users access current information about their service requests, ensuring transparency and efficient communication throughout the service process.
Electrical testing
We conduct thorough electrical testing and certification for residential and commercial properties. Our services include fuse box upgrades, fault finding, and compliance testing to ensure electrical systems meet safety standards.
Questions
What emergency services do you offer?
We provide 24/7 emergency electrical services nationwide, including power reinstatement, temporary lighting, and plumbing repairs for urgent situations.
How do I schedule an EV charger installation?
Contact our Smart Home Charge team for expert advice, schedule a video survey, and we'll install your home or business EV charger to industry standards.
What is your video response service?
Our video response service allows engineers to diagnose issues remotely through scheduled video calls, reducing unnecessary visits and preparing solutions in advance.
Can I track my engineer's progress?
Yes, our client portal provides live engineer tracking and real-time project updates for all ongoing service requests.
What areas do you cover?
We operate nationwide across the UK, providing services to both residential and commercial clients in all regions.