Business Details
Emergency
services
Your Trusted Security Partner in Birmingham
Ctb Alarms is a family-run security company with over four decades of experience in installing, maintaining, and repairing burglar alarm systems across Birmingham and the West Midlands. As Visonic Diamond installers, we adhere to the highest industry standards, with engineers certified through manufacturer training programs. Our commitment to transparency, reliability, and customer satisfaction has earned us membership in The Guild of Master Craftsmen and approval from Trading Standards.We specialise in tailored security solutions for residential and commercial properties, offering 24/7 emergency support and a price promise guaranteeing no hidden fees. Our teams expertise, combined with a focus on cutting-edge technology, ensures clients receive durable, future-proof systems with annual servicing to maintain optimal performance.
Services
New Alarm Systems
Burglar Alarm Repairs
Alarm Servicing
Monitored Systems
Visonic Specialists
Highlights and features
- We offer over 40 years of specialist experience in home and commercial security systems.
- Our engineers are Visonic-certified with manufacturer training for advanced technical expertise.
- 24/7 emergency callouts ensure rapid response to urgent security issues.
- Transparent pricing with no hidden fees or unexpected charges.
- Approved by Trading Standards and The Guild of Master Craftsmen for quality assurance.
Associations and certifications
- Visonic
- The Guild of Master Craftsmen
What people say
Fantastic service
Quick response time
Friendly engineers
Transparent pricing
Reliable 24/7 support
Services
New Alarm Systems
We design and install custom burglar alarm systems for residential and commercial properties, using Visonic-certified technology. Our installations include a 5-year warranty when serviced annually. Engineers assess property layouts to recommend optimal sensor placement and system configurations, ensuring comprehensive coverage and deterrence.
Burglar Alarm Repairs
Our team provides rapid fault diagnosis and repairs for all alarm systems, including same-day service. Engineers rectify issues with sensors, control panels, or power failures, restoring security without unnecessary upgrades. No call-out charges apply, and pricing is confirmed before work begins.
Alarm Servicing
Annual servicing ensures alarm systems operate at peak performance, maintaining warranty validity. Engineers test sensors, batteries, and connectivity, providing adjustments or replacements as needed. Clients receive reminders for scheduled services to avoid lapses in protection.
Monitored Alarm Systems
Our monitored systems alert clients and designated contacts via phone or app when triggered. Integration with existing telephone lines avoids additional costs, and systems support remote arming/disarming. Ideal for properties requiring enhanced security and immediate response.
Visonic Specialists
As Visonic Diamond installers, we offer specialist expertise in their advanced alarm technology. This includes tailored installations, repairs, and upgrades using Visonics latest wireless and smart systems. Our engineers hold manufacturer certifications for guaranteed compliance and performance.
People
Dave
Senior Engineer
Dave is a certified Visonic engineer with over 15 years of experience in alarm installations and repairs. He specialises in pet-friendly systems and smart alarm integrations, known for clear explanations and meticulous workmanship.
Jack
Service Engineer
Jack provides emergency repairs and annual servicing, praised for punctuality and technical expertise. He has resolved complex faults in legacy systems and supports clients with system optimisation advice.
Katie
Customer Service Manager
Katie coordinates installations and services, offering tailored advice and scheduling support. Her 10+ years in the security industry ensure clients receive clear guidance and efficient service coordination.
John
Lead Installer
John specialises in commercial alarm systems, with expertise in large-scale installations. He provides detailed demonstrations and ensures systems meet insurance and regulatory requirements for businesses.
Shay
Engineer
Shay delivers residential installations and repairs, noted for professionalism and attention to detail. He ensures minimal disruption during installations and thorough client training on system operation.
Questions
What areas do you cover for alarm installations?
We cover Birmingham, West Midlands, and Worcestershire, including Alvechurch, Barnt Green, Bromsgrove, and Redditch.
Do you repair existing alarm systems installed by other companies?
Yes, we repair and service all makes and models of burglar alarms, regardless of the original installer.
Are your engineers certified for Visonic alarm systems?
Yes, we are Visonic Diamond installers with certified engineers trained to manufacturer standards.
Do you offer monitored alarm systems?
Yes, our monitored systems notify you, friends, or neighbours via mobile or landline when activated.
What payment methods do you accept?
We accept all major credit and debit cards for alarm installations and services.
Do you provide annual servicing for alarm systems?
Yes, we offer annual servicing to ensure ongoing reliability, with reminders arranged directly with clients.
Reviews (3)
Karen Fenton
Feb 09, 2018
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Fantastic service - cannot praise this company enough. Four hours following a power cut, the internal panel started sounding and I couldn't silence.
Norbert Funtowicz
Sep 12, 2017
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Absolutely first rate service from beginning to end. Really sensible advice, really upfront with their pricing structures and were efficient and tidy.
Suzanne Perkins
Aug 17, 2016
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Thank you so much CTB for an easy job to get my alarm system upgraded. I was taken through the various options, and felt as though they were on my.
