Business Details
25 Years
experience
Emergency
services
Your Trusted Partner for Security Solutions in Cardiff
Established over two decades ago, Specialist Security Cardiff has built a reputation as a leading provider of manned security services to both public and private sectors. Our approach combines rigorous officer training, direct employment of all personnel, and a commitment to community-focused values. With accreditations including SIA ACS, ISO 9001, and Investors in People, we maintain industry-leading standards in professionalism and service delivery. Our team, led by Managing Director Rachel Fleri, prioritises diversity, integrity, and equity in every operation.We specialise in tailored security solutions for people, property, and public spaces, supported by advanced technologies like body cameras and drones. Our 24-hour response service ensures continuous protection, while our involvement in industry governance demonstrates our dedication to raising sector-wide standards. Clients across Wales and beyond trust us for reliable, adaptable security that evolves with emerging challenges.
Services
Manned Security
Mobile Patrols
Key Holding
CCTV Surveillance
Event Security
Details
- Year established: 2001
Highlights and features
- We have over 20 years of experience in security services
- All security officers are directly employed and rigorously trained
- We hold industry-leading accreditations including ISO 9001 and SIA ACS
- Our community-focused approach ensures localised, responsive service
- We provide 24/7 emergency response and tailored security solutions
Associations and certifications
- SIA ACS
- BSIA
- Investors in People
- ISO 9001
- Constructionline Gold
- Acclaim
- Cyber Essentials
What people say
Experienced and reliable
Prompt and positive responses
Professional and proactive
Highly trained staff
Tailored security operations
Services
Manned Security
Our directly employed security officers provide 24/7 protection for people and premises. Each officer undergoes rigorous two-stage interviews, comprehensive training, and regular workplace assessments. They specialise in safeguarding vulnerable individuals, managing public spaces, and responding to emergencies with body camera support for transparency.
Mobile Patrols
Tracked and liveried vehicles conduct regular site inspections across diverse locations. Our mobile patrols offer visible deterrence for construction sites, infrastructure projects, and commercial properties. Combined with key holding services, this ensures comprehensive protection and rapid response to alarm activations at any time.
Public Space Security
Specialist security solutions for shopping centres, universities, and transport hubs. Our officers combine foot patrols with CCTV surveillance and drone technology to create safe environments. Staff receive counter-terrorism training and prepare for Martyn's Law requirements to address evolving threats in public venues.
People
Rachel Fleri
Owner and Managing Director
Rachel Fleri founded Specialist Security Cardiff in 2001 after careers in teaching and pharmaceutical sales. She leads industry governance initiatives as Vice Chair of BSIA's Security Officer Section and represents suppliers on the SIA Business Approval Strategy Board.
Questions
What security services do you offer?
We provide manned security, mobile patrols, key holding, CCTV surveillance, and event security tailored to public and private sector needs across Wales.
Are your security officers licensed and trained?
All officers are SIA-licensed, undergo two-stage interviews, and receive ongoing training including counter-terrorism measures and body camera use.
How do you ensure service quality?
We maintain ISO 9001, SIA ACS, and Investors in People accreditations, with regular workplace assessments and direct employment of all security personnel.
Do you provide 24/7 security coverage?
Yes, our 24-hour response service includes night patrols, emergency alarm response, and continuous monitoring for all contracted security operations.
What areas do you cover?
We primarily serve Cardiff, Newport, and Merthyr Tydfil, with flexible security solutions adaptable to urban centres and regional locations across Wales.
