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Business Details
35 Years
experience
Emergency
services
Trusted Fire & Security Systems Provider
Founded in 1991, Challenge Alarm Services is a family-run business based in North Devon. We specialise in fire alarm systems, intruder alarms, nurse call systems, CCTV, access control, and emergency lighting solutions for both domestic and commercial clients. With over 30 years of expertise, we serve sectors including healthcare, hospitality, education, and industrial premises. Our team is SSAIB-approved since 2003 and achieved BAFE SP203 accreditation in 2008, reflecting our commitment to rigorous standards.

We prioritise tailored, first-class service, supported by 24-hour technical assistance and scheduled maintenance visits. Our reputation for reliability and technical excellence is evidenced by long-term partnerships with national hotel chains, hospitals, and schools. We ensure compliance with evolving fire safety legislation and provide expert advice to meet individual client needs, aiming to deliver value-driven security solutions that protect people and property.
Services
Fire Alarms Intruder Alarms CCTV Access Control Emergency Lighting Nurse Call Systems Alarm Monitoring Maintenance Visits Risk Assessments
Details
  • Year established: 1991
Highlights and features
  • We combine over 30 years of experience in fire and security systems.
  • Our team holds SSAIB and BAFE SP203 accreditations for excellence.
  • We offer 24-hour technical support and call-out services.
  • We tailor solutions for hospitals, hotels, schools, and industrial sites.
  • We maintain long-term partnerships with national clients, ensuring reliability.
Associations and certifications
  • SSAIB
  • BAFE SP203
What people say
Professional manner Prompt servicing Reliable engineers Excellent performance Proven expertise
Services
Fire Alarms
Challenge Alarm Services designs and installs advanced fire alarm systems for commercial and residential properties. Our BAFE SP203-certified systems ensure compliance with fire safety regulations. We offer maintenance, 24-hour call-out, and upgrades to safeguard workplaces, hotels, schools, and industrial sites against fire risks.
CCTV
Our CCTV solutions combine cutting-edge technology with compliance to deter crime and provide evidential recordings. We supply and install analogue and digital systems, including remote monitoring and covert options. Maintenance contracts ensure systems remain operational for businesses requiring continuous security oversight.
Intruder Alarms
Protecting homes and commercial properties, our intruder alarm systems include wired, wireless, and hybrid options. SSAIB-certified installations meet insurance requirements, with police response and keyholder services available. Maintenance and monitoring ensure consistent security against theft and vandalism.
Access Control
Access control systems manage entry to buildings and restricted areas through keypads, swipe cards, or video intercoms. Integrated with CCTV, these solutions enhance security for commercial premises, residential blocks, and sensitive industrial sites while reducing staffing costs.
Nurse Call Systems
Designed for hospitals and care homes, our nurse call systems improve patient safety and staff efficiency. Systems integrate with building infrastructure and include accessories like pendants and pressure pads. Upgrades and maintenance ensure reliable communication between residents and caregivers in healthcare environments.
Questions
Do you offer 24-hour emergency support?
Yes, we provide 24/7 technical assistance and call-out services for fire, security, and alarm emergencies.
Are your services compliant with fire safety regulations?
Our fire alarm systems meet BAFE SP203 standards and comply with UK fire safety legislation, including the Regulatory Reform (Fire Safety) Order 2005.
What sectors do you serve?
We work with hospitals, schools, hotels, industrial premises, and residential properties across the South West of England.
What accreditations do you hold?
We are SSAIB-certified and hold BAFE SP203 accreditation for fire alarm design, installation, and maintenance.
Can you provide remote monitoring for alarms?
Yes, our alarm monitoring service connects to an Alarm Receiving Centre (ARC) for real-time alerts and emergency dispatch.
Reviews (1)
Stuart Carpenter
Apr 28, 2016 Report
Good service, they maintain our fire alarms and security lights in one property and sorted out the cctv in another. Good polite well presented staff who seem to care about the job they are doing. I would reccomend them