Business Details
10 Years
experience
Emergency
services
Smart Security Solutions in Penarth
Established in 2016 by Gerard Norman, our business leverages over two decades of expertise in the security sector to deliver tailored solutions for residential and commercial clients. We specialise in smart CCTV systems, intruder alarms, and access control, prioritising innovation and reliability to meet diverse security needs. Our services include new installations, system upgrades, and emergency repairs, supported by comprehensive remote monitoring and consultancy. We ensure cost-effectiveness through solutions like upgrading existing cabling infrastructure, reducing installation expenses without compromising quality. Our team provides free, no-obligation quotations and prioritises customer satisfaction through prompt response times and transparent communication.With Which? Trusted Trader accreditation, we uphold rigorous standards in service delivery and ethical practice. We offer flexible payment options, including bank transfers and card payments, with a 50% deposit required for new orders. Our commitment to continuous improvement is reflected in our partnerships with leading manufacturers like HIK Vision, ensuring access to cutting-edge technology across budget levels. We maintain accountability through a structured complaints procedure and collaborate with Dispute Resolution Ombudsman for unresolved issues. Our technical advisors are available to address inquiries within 24 hours, reinforcing our dedication to accessible, dependable security solutions.
Services
Smart CCTV
Intruder Alarms
Access Control
System Upgrades
Remote Monitoring
Fault Diagnosis
Door Entry Systems
Maintenance
Consultancy
HD CCTV
Details
- Year established: 2016
Highlights and features
- 20 years of expertise in advanced security solutions
- Free no-obligation quotations and site surveys
- Upgrades to existing systems using legacy cabling
- 24/7 remote monitoring and rapid response service
- Which? Trusted Trader accredited for service excellence
Associations and certifications
- Which? Trusted Trader
Services
Smart CCTV
Our Smart CCTV systems enable real-time property monitoring via smartphones, utilising existing broadband or 3G/4G connectivity. We offer HD upgrades using legacy cabling or full installations, ensuring accessibility for residential and commercial clients. Tailored solutions include remote viewing and integration with alarm systems for enhanced security.
Intruder Alarms
We provide wired, wireless, and hybrid intruder alarm systems with smartphone control and push notifications. Services include system upgrades, battery replacements, and external bell installations. Our solutions cater to homes and businesses, combining reliability with modern features like remote arming/disarming for comprehensive protection.
Access Control
From standalone fob entry to managed access solutions, we design systems for single doors or multi-tenant buildings. Integration with telephone exchanges and automatic gates ensures flexibility. Time-based access permissions and attendance tracking suit schools, offices, and commercial properties requiring secure, customised entry management.
System Upgrades
We modernise legacy systems to HD CCTV or smart alarms using existing infrastructure, reducing costs. Upgrades include Wi-Fi integration, hybrid wired-wireless configurations, and compatibility with remote monitoring platforms. This ensures enhanced performance while preserving prior investments in cabling and hardware.
Remote Monitoring
Our remote monitoring service provides continuous oversight of CCTV and alarm systems via cloud platforms. Clients receive instant alerts for breaches or system events, with real-time video access from any location. This service ensures proactive security management for homes and businesses requiring constant vigilance.
People
Gerard Norman
Founder
Gerard Norman founded Future CCTV after a 20-year career in the security sector, bringing extensive technical knowledge and a commitment to customer-centric solutions. His leadership focuses on delivering reliable, innovative security systems tailored to client needs.
Questions
What security services do you offer?
We provide smart CCTV, intruder alarms, access control, system upgrades, and remote monitoring, along with repairs and free site surveys.
Do you service both homes and businesses?
Yes, our solutions cater to residential properties and commercial premises, including schools and offices.
Can you upgrade existing security systems?
We upgrade legacy CCTV and alarm systems using existing cabling to reduce costs while enhancing performance.
How quickly do you respond to emergencies?
We aim to address urgent issues within 24 hours, with remote monitoring ensuring rapid alerts for critical events.
What payment methods do you accept?
We accept bank transfers and in-person card payments via Chip & PIN, with a 50% deposit required for new installations.
Are financing options available?
Currently, we do not offer financing, but our competitive pricing ensures cost-effective security solutions.
Reviews (1)
Sarah Williams
Aug 24, 2018
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I had a full security system cameras and alarm I can access on my mobile outstanding service very professional clean work would highly recommend this company
