Business Details
38 Years
experience
Your Trusted Carpet & Flooring Specialists in Guildford
Established in 1988 by Robert Kendall, Ladymead Carpets combines over 45 years of industry expertise with a commitment to honesty, quality service, and tailored advice. Our founder's extensive experience as a fitter, including a five-year apprenticeship, underpins our dedication to understanding client needs and delivering solutions that align with their lifestyle and budget. As independent flooring specialists, we prioritise customer satisfaction by offering comprehensive guidance through our vast selection of carpets, wooden flooring, and hardfloors. Our team, including General Manager Steve Phelps and Estimator Bob Andrews, both with over 20 years in the trade, ensures every client receives expert recommendations and support.Located in Guildford, our showroom showcases products from renowned brands like Amtico, Karndean, and Brintons, complemented by a free measuring and estimating service. Accredited by the Contract Flooring Association, we adhere to a strict consumer code of practice, reinforcing our reliability and professionalism. With positive testimonials highlighting our attentive approach, skilled installation, and prompt aftercare, we strive to make flooring selection a seamless and enjoyable experience. Our long-standing reputation within the local community reflects our enduring principles of excellence and client-centric service.
Services
Carpets
Wooden Flooring
Hardfloors
Showroom Consultation
Free Measuring Service
Details
- Year established: 1988
Highlights and features
- Over 45 years of combined experience in the flooring industry
- Free measuring and estimating service for accurate project planning
- Showroom stocked with products from leading brands like Amtico and Karndean
- Member of the Contract Flooring Association, ensuring ethical standards
- Experienced team with 20+ years of flooring expertise
Associations and certifications
- Contract Flooring Association
What people say
Excellent experience
Hard working and professional
Looks extremely nice
Fitted swiftly and expertly
Excellent service
Services
Carpets
Ladymead Carpets offers a comprehensive range of carpet options, from luxury brands like Brintons to durable domestic solutions. Our experts provide tailored advice to ensure suitability for high-traffic areas, aesthetic preferences, and budget. With free measuring services and professional installation, we guarantee precision and client satisfaction.
Wooden Flooring
Our wooden flooring selection includes premium products from Amtico and Karndean, combining elegance with durability. Ideal for both modern and traditional homes, our team guides clients through finishes, textures, and installation methods. The showroom displays showcase diverse applications, ensuring informed decision-making aligned with lifestyle needs.
Hardfloors
Hardfloors encompass tile, laminate, and vinyl solutions suited to kitchens, bathrooms, and commercial spaces. Brands like Marmoleum offer eco-friendly options with moisture resistance. Our specialists assess usage demands and environmental factors to recommend cost-effective, long-lasting installations completed by skilled fitters.
Free Measuring Service
We provide complimentary on-site measurements and detailed estimates to eliminate guesswork. This service ensures precise material quantities and cost transparency, enabling clients to budget effectively. Our team visits properties in Guildford and surrounding areas to deliver personalised, obligation-free quotes for all flooring projects.
Showroom Consultation
Ladymead Carpets' Guildford showroom features an extensive display of carpets, wooden flooring, and hardfloors. Clients benefit from interactive consultations with industry veterans who share insights on trends, durability, and maintenance. This hands-on experience, combined with decades of expertise, ensures confident purchasing decisions aligned with practical and aesthetic requirements.
People
Robert Kendall
Founder
With 45 years in flooring, including 30 as a fitter, Robert established Ladymead Carpets in 1988. His apprenticeship and hands-on background inform our client-first ethos, ensuring technical excellence and tailored advice for every project.
Steve Phelps
General Manager
Steve brings over two decades of flooring expertise to his role, overseeing daily operations and client interactions. His deep product knowledge and focus on customer service help clients navigate options to find solutions that balance aesthetics and practicality.
Bob Andrews
Estimator
Bob provides accurate, no-obligation quotes with over 20 years of experience in flooring cost analysis. His meticulous approach ensures clients understand pricing structures, enabling informed decisions without hidden costs or surprises.
Questions
What types of flooring do you offer?
We provide carpets, wooden flooring, vinyl, laminate, and tile options from brands like Amtico, Karndean, and Brintons. Our showroom displays allow you to compare textures, colours, and durability in person.
Do you offer free consultations?
Yes, our free measuring and estimating service includes a home visit to assess your space. We provide tailored recommendations and a detailed quote with no obligation to proceed.
Are your installers qualified?
Our fitters hold decades of combined experience and certifications in flooring installation. Testimonials consistently highlight their professionalism, skill, and attention to detail during the fitting process.
How do you handle after-sales issues?
We promptly address concerns, as highlighted by clients who experienced minor problems. Our team ensures swift resolution to maintain satisfaction and uphold our reputation for reliable service.
Are you part of any trade associations?
Yes, we are members of the Contract Flooring Association, adhering to their consumer code of practice approved by the Office of Fair Trading for ethical standards.
Can I visit your showroom?
Our Guildford showroom at 44 Woodbridge Hill is open Monday-Friday 8am-5pm and Saturday 9am-3pm. Free parking is available for your convenience.
